%
- Over all Percentage 92
- empty 8
Rated /5 from 637160345285 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,3716,0345,285 customer reviews.
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Reviews
1957-1969 of 6371 reviews
1957-1969 of 6034 reviews
1957-1969 of 5285 reviews
Trusted Customer - 3 years ago
Efficiency in setting us up and constant staying in...
Seniors Term Life Insurance
Product Review
Pleased with the policy we signed for
Service Review
Efficiency in setting us up and constant staying in touch with us
Trusted Customer - 3 years ago
The "agreed value" motor vehicle insurance readily...
Seniors Car Insurance
Product Review
Relevant questions and display of agreed value
Service Review
The "agreed value" motor vehicle insurance readily displayed the quantum of that "Agreed Value" which no other quote had done. All of the questions were relevant
Carole Arundell - 3 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 3 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 3 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 3 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 3 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 3 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Product Review
First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Trusted Customer - 3 years ago
Great customer service good follow up
Seniors Term Life Insurance
Product Review
Service Review
Great customer service good follow up
Trusted Customer - 3 years ago
Easy to deal with customer service. could understand...
Seniors Car Insurance
Product Review
Well, I don't know how good the product is until I need to make a claim. We will see....... hopefully not soon
Service Review
Easy to deal with customer service. Could understand customer service officers.
George Lim - 3 years ago
I had lodged my claim in november last year and i'm...
Seniors Term Life Insurance
Product Review
Not happy with my water damaged claim as I am still waiting for the settlement since it was lodged in November last year.
Service Review
I had lodged my claim in November last year and I'm still waiting for the settlement of this claim. The company handling the claim is Hollard Insurance. I had to constantly chasing for the reply to my emails. Their customer service is hopeless. Very disappointing...
Stephen Ball - 3 years ago
My consultant, georgia, was friendly, helpful and...
Seniors Term Life Insurance
Product Review
My purchase offered great value for money. The policy has great benefits.
Service Review
My consultant, Georgia, was friendly, helpful and understanding. She explained in detail everything about my new policy. She was able to approve my cover on the spot!
Yue Hwa Tjhin - 4 years ago
Good services, very happy
Seniors Car Insurance
Service Review
Good services, very happy
Trusted Customer - 4 years ago
Professionalism and courtesy of your representative...
Seniors Home Insurance
Service Review
Professionalism and courtesy of your representative was outstanding: follow up was also wonderful
Bernard Batchelor - 4 years ago
Website was easy to navigate and was clear to see how...
Seniors Home Insurance
Service Review
Website was easy to navigate and was clear to see how the cost was divided between various areas.
VICKI HOLDER - 4 years ago
Absolutely amazing. explained very clearly. i feel...
Seniors Term Life Insurance
Service Review
Absolutely amazing. Explained very clearly. I feel very safe with my experience
Vinesh Desai - 4 years ago
All good i am satisfied. best & cheapest
Seniors Home Insurance
Service Review
All good I am satisfied. Best & cheapest
Trusted Customer - 4 years ago
The lady who answered my query was really really...
Seniors Landlords Insurance
Service Review
The lady who answered my query was really really patient, helpful and understanding
Peter Martin - 4 years ago
The company representative was very friendly, helpful,...
Seniors Home Insurance
Service Review
The company representative was very friendly, helpful, professional, patient and assisted greatly in choosing the correct product for our requirements.
Trusted Customer - 4 years ago
Good customer service
Seniors Term Life Insurance
Service Review
Good customer service
Trusted Customer - 4 years ago
Very good
Seniors Funeral Insurance
Service Review
Very good
Julie Smith - 4 years ago
Brillant service an patince
Seniors Car Insurance
Service Review
brillant service an patince
Raymond Cumming - 4 years ago
Basically they finally supplied me with the...
Seniors Car Insurance
Service Review
Basically they finally supplied me with the information I needed, but after talking to 3 different people, each one approached my questions differently.
Trusted Customer - 4 years ago
Online form was easy to fill in, a very quick...
Seniors Car Insurance
Service Review
Online form was easy to fill in, a very quick response, and the Gentleman who I dealt with on the phone was helpful and polite
Norma Wannell - 3 years ago
Seniors Term Life Insurance
Product Review
John Hallworth - 3 years ago
Good value easy to follow policy
Seniors Landlords Insurance
Product Review
Good value easy to follow policy
Laurette Pink - 3 years ago
The policy i have undertaken suits my need
Seniors Car Insurance
Product Review
The policy I have undertaken suits my need
Haydn Cave - 3 years ago
Se previous comment above
Seniors Car Insurance
Product Review
Se previous comment above
George Gibbins - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Product Review
Christoffel Ayres - 3 years ago
Not too many questions and hastles with sign up....
Seniors Term Life Insurance
Product Review
Not too many questions and hastles with sign up. Everything seems good.
ELIZABETH ORMSBY - 3 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 3 years ago
Smooth and easy purchase process. friendly and helpful...
Seniors Landlords Insurance
Product Review
Smooth and easy purchase process. Friendly and helpful customer support staff such as Amanda.
Alan Almond - 3 years ago
Maybe a bit expensive, we will see..
Seniors Term Life Insurance
Product Review
Maybe a bit expensive, we will see..
Trusted Customer - 3 years ago
Excellent service and very professional and friendly...
Seniors Term Life Insurance
Product Review
Excellent service and very professional and friendly manner by Ken the gentleman who looked after me!! He answered all my queries and questions!! Will recommend Seniors insurance to all my friends!!
Paul Donker - 3 years ago
Seniors Home Insurance
Product Review
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