%
- Over all Percentage 92
- empty 8
Rated /5 from 307130432381 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0713,0432,381 customer reviews.
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Reviews
1165-1177 of 3071 reviews
1165-1177 of 3043 reviews
1165-1177 of 2381 reviews
Kevin Beresford - 8 years ago
The person i spoke to was polite and very helpful, he...
Seniors Funeral Insurance Top Cover
Product Review
Excellent service and product
Service Review
The person I spoke to was polite and very helpful, he was able to answer my questions and knew about the product.
Barry Goff - 8 years ago
My wife and i discussed funeral insurance. she...
Seniors Funeral Insurance Top Cover
Service Review
My wife and I discussed Funeral insurance. She contacted Australian Seniors and asked for a quote and what was provided with all policies, a quote was all she asked for, the operator told her they cannot generate a quote unless it has an account number to draw from, being a gullible person she gave him our bank details, he told her a quote would be sent to our email. She spoke to me and my immediate reaction was anger, I told her to contact them and cancel the complete request, upon opening email it was a completed policy with deductions to commence by the end of the week. It then took a lot of talk to another operator to get the lot cancelled.. Wrong Wrong Wrong!!!!!!
Trusted Customer - 8 years ago
Friendly, helpful
Seniors Funeral Insurance Top Cover
Product Review
easy to initiate over the phone with friendly helpful staff
Service Review
friendly, helpful
Trusted Customer - 8 years ago
The lady was nice but there was a lot of pressure to...
Australian Seniors Final Expenses Insurance
Service Review
The lady was nice but there was a lot of pressure to keep a policy.
Trusted Customer - 8 years ago
Ok experience with pleasant bloke
Australian Seniors Final Expenses Insurance
Product Review
seems ok at this stage.Haven't yet read all the details
Service Review
ok experience with pleasant bloke
Trusted Customer - 8 years ago
Great service didn't try to oversell especially to...
Seniors Funeral Insurance Top Cover
Product Review
Haven't used this service before and as yet not sure of this cover.
Service Review
Great service didn't try to oversell especially to someone who have worked in the funeral industry, very helpful and good to talk to.
SUSAN THOMSON - 8 years ago
It appears that the agent i spoke to went ahead and ...
Seniors Funeral Insurance Top Cover
Product Review
Yes. I never purchased this policy. Your overly keen caller was so keen to "close the deal" that he didn't attempt to contact me when our line dropped out. He just went ahead and "closed the deal" himself. I am furious at this outcome and as stated before I demand that any funds removed from my account be replaced immediately.
Service Review
It appears that the agent I spoke to went ahead and processed a policy that I did not confirm nor give authority to touch my bank account to access any funds. I am now at the point of having to contact you regarding a policy that I have not purchased. I demand that these funds are immediately refunded to my account.
Trusted Customer - 8 years ago
They returned calls to me on request. pointed out...
Seniors Funeral Insurance Top Cover
Product Review
Good returns and incentives. I like the continuing reduction in premiums
Service Review
They returned calls to me on request. Pointed out relevant features on the policy.
Cathy Harvey - 8 years ago
Excellent customer service and options explained...
Seniors Funeral Insurance Top Cover
Product Review
Pleased with purchase of policy
Service Review
Excellent customer service and options explained thoroughly
William Murray Robertson - 8 years ago
Service was good but very disapointed at one aspect of...
Australian Seniors Final Expenses Insurance
Product Review
See previous answer not happy with Wait time aspct of my cover.
Service Review
Service was good but very disapointed at one aspect of the policies....on my cover the failure to allow me any reduction of the wait for full cover period.....bearing in mind Ive just done 6 months of exactly this with Apia. ....just adds to the possibility of discarding the Cover altogether in the shortbterm.
Trusted Customer - 8 years ago
Yes
Seniors Funeral Insurance Top Cover
Service Review
Yes
Ross Delany - 8 years ago
The service and help to get this sorted. i have laid...
Seniors Funeral Insurance Top Cover
Service Review
The service and help to get this sorted. I have laid awake at night thinking about this and now i can rest easy knowing that this burden is not left to my kids. Thank you. Kind regards Ross Delany.
Colin Gebert - 8 years ago
Very helpful and well explained
Seniors Funeral Insurance Top Cover
Service Review
very helpful and well explained
Aleksander Miernik - 8 years ago
Helpful reliable friendly.
Seniors Funeral Insurance Top Cover
Service Review
Helpful reliable friendly.
Faye Smith - 8 years ago
Prompt action to my enquiring & knowledge of my...
Seniors Funeral Insurance Top Cover
Service Review
Prompt action to my enquiring & knowledge of my questions asked
Ian Andrew Mcclean - 8 years ago
Service in every way and did what l required
Seniors Funeral Insurance Top Cover
Service Review
Service in every way and did what l required
Cohen WHEELDON - 8 years ago
They where friendly, willing to help, the call centre...
Australian Seniors Final Expenses Insurance
Service Review
They where friendly, willing to help, The call centre was in Australia, I could understand the friendly operators.
JOHN GREEN - 8 years ago
Friendly - good advise- overall very happy
Seniors Funeral Insurance Top Cover
Service Review
Friendly - good advise- overall very happy
Heather Douma - 8 years ago
The gentleman who rang was very polite and friendly....
Seniors Funeral Insurance Top Cover
Service Review
The gentleman who rang was very polite and friendly. He explained the policy in depth and very clearly, making sure at every stage that I understood all the information
Ann Penelope Speers - 8 years ago
It was a white person i spoke to, not foreign (with a...
Australian Seniors Final Expenses Insurance (Level + 5%)
Service Review
It was a white person I spoke to, not foreign (with a difficult to understand accent.) The girl I spoke to was very efficient very succinct, and was alert to any disparity - like when I said my sister was paying only $25 p.f. so she understood straight away that that was what I wanted, not more money for the premium. The only sour note was that th girl was required to read so much in order to end the phone call - when I can read, understand and absorb all of it when the terms arrive via email or by post - pretty boring. Nice to know that the premiums will stay the same - I wasted $3,000 on REAL Funeral Insurance when the premiums increased each year. Regards Penny
Robert OVEREEM - 8 years ago
Don't know about the policy or future handling but the...
Seniors Funeral Insurance Top Cover
Service Review
Don't know about the policy or future handling but the sales person, just perfect in any way a customer would want to be treated
Christine Strachan - 8 years ago
Very informative and explained everything.
Seniors Funeral Insurance Top Cover
Service Review
Very informative and explained everything.
Louise Connelly - 8 years ago
Information was given clearly so i could understand
Seniors Funeral Insurance Top Cover
Service Review
Information was given clearly so I could understand
Barry Blackwood - 8 years ago
Service was great explained every detail
Seniors Funeral Insurance Top Cover
Service Review
service was great explained every detail
Trusted Customer - 8 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 8 years ago
Vey pleased with speed this was completed!
Senior Funeral Insurance Plus
Product Review
Vey pleased with speed this was completed!
Trusted Customer - 8 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 8 years ago
I found it suit our needs
Senior Funeral Insurance Plus
Product Review
I found it suit our needs
Trusted Customer - 8 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 8 years ago
Very good
Senior Funeral Insurance Plus
Product Review
very good
Trusted Customer - 8 years ago
A competitive value-for-money insurance.
Australian Seniors Final Expenses Insurance
Product Review
A competitive value-for-money insurance.
Trusted Customer - 8 years ago
We think it is a very good package. one which we pray...
Senior Funeral Insurance Plus
Product Review
We think it is a very good package. One which we pray not to use if possible. (the accidental bit, we mean)
Trusted Customer - 8 years ago
We are very pleased with our policies and can now have...
Senior Funeral Insurance Plus
Product Review
we are very pleased with our policies and can now have peace of mind once again thank you
Trusted Customer - 8 years ago
Products are good
Senior Funeral Insurance Plus
Product Review
Products are good
Trusted Customer - 8 years ago
This covers what i want , without being too expensive
Senior Funeral Insurance Plus
Product Review
This covers what I want , without being too expensive
Trusted Customer - 8 years ago
Competitive fair price
Senior Funeral Insurance Plus
Product Review
Competitive fair price
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.