%
- Over all Percentage 92
- empty 8
Rated /5 from 310630652416 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1063,0652,416 customer reviews.
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Reviews
1201-1213 of 3106 reviews
1201-1213 of 3065 reviews
1201-1213 of 2416 reviews
Trusted Customer - 8 years ago
My wife and i discussed funeral insurance. she...
Seniors Funeral Insurance Top Cover
Service Review
My wife and I discussed Funeral insurance. She contacted Australian Seniors and asked for a quote and what was provided with all policies, a quote was all she asked for, the operator told her they cannot generate a quote unless it has an account number to draw from, being a gullible person she gave him our bank details, he told her a quote would be sent to our email. She spoke to me and my immediate reaction was anger, I told her to contact them and cancel the complete request, upon opening email it was a completed policy with deductions to commence by the end of the week. It then took a lot of talk to another operator to get the lot cancelled.. Wrong Wrong Wrong!!!!!!
Trusted Customer - 8 years ago
Friendly, helpful
Seniors Funeral Insurance Top Cover
Product Review
easy to initiate over the phone with friendly helpful staff
Service Review
friendly, helpful
Trusted Customer - 8 years ago
The lady was nice but there was a lot of pressure to...
Australian Seniors Final Expenses Insurance
Service Review
The lady was nice but there was a lot of pressure to keep a policy.
Trusted Customer - 8 years ago
Ok experience with pleasant bloke
Australian Seniors Final Expenses Insurance
Product Review
seems ok at this stage.Haven't yet read all the details
Service Review
ok experience with pleasant bloke
Trusted Customer - 8 years ago
Great service didn't try to oversell especially to...
Seniors Funeral Insurance Top Cover
Product Review
Haven't used this service before and as yet not sure of this cover.
Service Review
Great service didn't try to oversell especially to someone who have worked in the funeral industry, very helpful and good to talk to.
Trusted Customer - 8 years ago
It appears that the agent i spoke to went ahead and ...
Seniors Funeral Insurance Top Cover
Product Review
Yes. I never purchased this policy. Your overly keen caller was so keen to "close the deal" that he didn't attempt to contact me when our line dropped out. He just went ahead and "closed the deal" himself. I am furious at this outcome and as stated before I demand that any funds removed from my account be replaced immediately.
Service Review
It appears that the agent I spoke to went ahead and processed a policy that I did not confirm nor give authority to touch my bank account to access any funds. I am now at the point of having to contact you regarding a policy that I have not purchased. I demand that these funds are immediately refunded to my account.
Trusted Customer - 8 years ago
They returned calls to me on request. pointed out...
Seniors Funeral Insurance Top Cover
Product Review
Good returns and incentives. I like the continuing reduction in premiums
Service Review
They returned calls to me on request. Pointed out relevant features on the policy.
Trusted Customer - 8 years ago
Excellent customer service and options explained...
Seniors Funeral Insurance Top Cover
Product Review
Pleased with purchase of policy
Service Review
Excellent customer service and options explained thoroughly
Trusted Customer - 8 years ago
Service was good but very disapointed at one aspect of...
Australian Seniors Final Expenses Insurance
Product Review
See previous answer not happy with Wait time aspct of my cover.
Service Review
Service was good but very disapointed at one aspect of the policies....on my cover the failure to allow me any reduction of the wait for full cover period.....bearing in mind Ive just done 6 months of exactly this with Apia. ....just adds to the possibility of discarding the Cover altogether in the shortbterm.
Trusted Customer - 8 years ago
Yes
Seniors Funeral Insurance Top Cover
Service Review
Yes
Trusted Customer - 8 years ago
The service and help to get this sorted. i have laid...
Seniors Funeral Insurance Top Cover
Service Review
The service and help to get this sorted. I have laid awake at night thinking about this and now i can rest easy knowing that this burden is not left to my kids. Thank you. Kind regards Ross Delany.
Trusted Customer - 8 years ago
Very good
Seniors Funeral Insurance Top Cover
Service Review
Very good
Trusted Customer - 8 years ago
Erin was very helpful and spoke clearly and...
Seniors Funeral Insurance Top Cover
Service Review
Erin was very helpful and spoke clearly and professionally.
Trusted Customer - 8 years ago
I had three conversation with consultants the two men...
Seniors Funeral Insurance Top Cover
Service Review
I had three conversation with consultants the two men pressured hard the lady was good persuasive but clever siding with me, the final man was obviously fed up with my many questions and lack of understanding .of rules and conditions.
Trusted Customer - 8 years ago
Everything is great..in regards to customer service &...
Seniors Funeral Insurance Top Cover
Service Review
Everything is great..in regards to customer service & product...I just feel it was very pushy!..I felt like I couldn't just get the quote & think about it or talk about it with my husband first!...It was very much pushed upon me to sign up & think later!!!..It's hard to do that sometimes when money is tight, because now I'm worried that I may not be able to meet that required amount every fortnight.
Trusted Customer - 8 years ago
Good experience
Seniors Funeral Insurance Top Cover
Service Review
Good experience
Trusted Customer - 8 years ago
Excellent product knowledge and presentation, very...
Seniors Funeral Insurance Top Cover
Service Review
Excellent product knowledge and presentation, very friendly manner with no ********* sales pitching. More than happy with the service and will have no hesitation in recommending Seniors to my anyone...Regards... Jeff
Trusted Customer - 8 years ago
Joel was the knowledgeable and respectful young man...
Seniors Funeral Insurance Top Cover
Service Review
Joel was the knowledgeable and respectful young man with whom I spoke. He carefully explained the features of the sort of insurance I was interested on - funeral insurance. He allowed me to take the time I needed to make decisions.
Trusted Customer - 8 years ago
Youse have the most friendly staff an give fantastic...
Seniors Funeral Insurance Top Cover
Service Review
Youse have the most friendly staff an give fantastic customer service I was made to feel welcome like I was a customer with youse for years
Trusted Customer - 8 years ago
After requesting a quote for funeral insurance a guy...
Seniors Funeral Insurance Top Cover
Service Review
After requesting a quote for funeral insurance a guy was on the phone within 30 seconds and was extremely helpful.
Trusted Customer - 8 years ago
I was called within one minute of inquiry very...
Seniors Funeral Insurance Top Cover
Service Review
I was called within one minute of inquiry very friendly helped heaps
Trusted Customer - 8 years ago
Yes i would recommend them i could not fault the...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would recommend them I could not fault the customer service they were awesome
Trusted Customer - 8 years ago
Very impressed
Seniors Funeral Insurance Top Cover
Service Review
very impressed
Trusted Customer - 8 years ago
Great friendly personal touch. explained very clearly...
Seniors Funeral Insurance Top Cover
Service Review
Great friendly personal touch. Explained very clearly what was covered etc.
Trusted Customer - 8 years ago
Vey pleased with speed this was completed!
Senior Funeral Insurance Plus
Product Review
Vey pleased with speed this was completed!
Trusted Customer - 8 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 8 years ago
I found it suit our needs
Senior Funeral Insurance Plus
Product Review
I found it suit our needs
Trusted Customer - 8 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 8 years ago
Very good
Senior Funeral Insurance Plus
Product Review
very good
Trusted Customer - 8 years ago
A competitive value-for-money insurance.
Australian Seniors Final Expenses Insurance
Product Review
A competitive value-for-money insurance.
Trusted Customer - 8 years ago
We think it is a very good package. one which we pray...
Senior Funeral Insurance Plus
Product Review
We think it is a very good package. One which we pray not to use if possible. (the accidental bit, we mean)
Trusted Customer - 8 years ago
We are very pleased with our policies and can now have...
Senior Funeral Insurance Plus
Product Review
we are very pleased with our policies and can now have peace of mind once again thank you
Trusted Customer - 8 years ago
Products are good
Senior Funeral Insurance Plus
Product Review
Products are good
Trusted Customer - 8 years ago
This covers what i want , without being too expensive
Senior Funeral Insurance Plus
Product Review
This covers what I want , without being too expensive
Trusted Customer - 8 years ago
Competitive fair price
Senior Funeral Insurance Plus
Product Review
Competitive fair price
Trusted Customer - 8 years ago
Very good but bit expensive for a pensioner. will be...
Senior Funeral Insurance Plus
Product Review
Very good but bit expensive for a pensioner. Will be doing comparison with other funds
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.