%
- Over all Percentage 92
- empty 8
Rated /5 from 307130432381 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0713,0432,381 customer reviews.
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Reviews
961-973 of 3071 reviews
961-973 of 3043 reviews
961-973 of 2381 reviews
Trusted Customer - 7 years ago
Dj explained everything to my satisfaction and was...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained everything to my satisfaction and was more than patient when I wanted to check that I was not being scammed. I had enough time to phone and check that he was from ASFI, and then finalised the deal with humour and patience.
Trusted Customer - 7 years ago
Was the very standard call center obviously, let down...
Seniors Funeral Insurance Top Cover
Product Review
Product is what im after , explanation of full product range lacking though bit disappointed but I go cover and you at least go the sale reluctantly or not
Service Review
Was the very standard call center obviously, let down though that the rep didnt mention the standard cover , Not till I asked did he even divulge that there was such option available. Which is a lesser cost ect for min differce then when asked he almost dismissed it as trival. So i went with the Top. If was a chiose available I would have liked to be informed of it. So at best now I've 30 days to pull out or not . You could have an agent call explane the differences between policies and if suitable may change. As a operation that services the older community you seem to be totally unaware or dont care for the pensioner part of that community in retrospect I view the transaction as one done with a company that is driven by profits NOT servicing you clients . Recommendations?? Thankyou Tim barlow
Janita Duncan - 7 years ago
Fine. professional. polite
Seniors Funeral Insurance Top Cover
Service Review
Fine. Professional. Polite
Kaylene Venaglia - 7 years ago
Very helpful, i asked questions that where explained...
Seniors Funeral Insurance Top Cover
Product Review
The policy is simple and easy to understand
Service Review
Very helpful, I asked questions that where explained well
Trusted Customer - 7 years ago
Very well explained and prompt
Seniors Funeral Insurance Top Cover
Product Review
It is just what I was looking for
Service Review
Very well explained and prompt
HELEN HARRISON - 7 years ago
She was very polite and concise and thoughtful
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Product Review
I would have liked bigger but budget would not allow
Service Review
she was very polite and concise and thoughtful
Colin Dunkley - 7 years ago
Yes i would recommend them.
Seniors Funeral Insurance Essential Cover
Product Review
we haven't received the policy yet.
Service Review
Yes I would recommend them.
Trusted Customer - 7 years ago
Friendly and helpful did not feel he was telling me...
Seniors Funeral Insurance Top Cover
Product Review
It met my needs it was what I was looking for.
Service Review
Friendly and helpful did not feel he was telling me lies.
Hilda Thorpe - 7 years ago
Disha was very helpful and explained everything to my...
Seniors Funeral Insurance Top Cover
Service Review
Disha was very helpful and explained everything to my satisfaction.She answered my questions and I am happy I decided to take a funeral policy with Seniors
Trusted Customer - 7 years ago
Victa explained everything in full detail and was very...
Seniors Funeral Insurance Top Cover
Product Review
I liked the fact that the payment decreases
Service Review
Victa explained everything in full detail and was very helpful
Veronica Goodwin - 7 years ago
The person i spoke to explained the policy clearly and...
Seniors Funeral Insurance Top Cover
Product Review
I thought value for money was very good
Service Review
The person I spoke to explained the policy clearly and precisely in a way that was understandable
Trusted Customer - 7 years ago
Explained what was included with policy
Seniors Funeral Insurance Top Cover
Service Review
explained what was included with policy
Kim Whear - 7 years ago
I had a lovely lady walk me through the different...
Seniors Funeral Insurance Top Cover
Service Review
I had a lovely lady walk me through the different plans. I finally settled on one. The lady was very helpful. I would recommend Seniors to anyone...
John Lane - 7 years ago
The service i had was brillant communications were...
Seniors Funeral Insurance Top Cover
Service Review
the service i had was brillant communications were first class a big thanks to emily all the best for xmas john
KERRIE LEY - 7 years ago
Very informative, friendly and listened to my situation
Seniors Funeral Insurance Essential Cover
Service Review
Very informative, friendly and listened to my situation
Julie Pearce - 7 years ago
I found the girl i spoke to was very helpful and clear...
Seniors Funeral Insurance Essential Cover
Service Review
I found the girl I spoke to was very helpful and clear , easy for me to understand and she was able to answer all my questions
STEPHEN WOODHOUSE - 7 years ago
Very efficient and helpful. excellent phone manner,...
Seniors Funeral Insurance Top Cover
Service Review
Very efficient and helpful. Excellent phone manner, spoke clearly and was very knowledgeable regarding the product. Was able to answer any queries with very good and clear answers.
John Symonds - 7 years ago
Too early to tell
Seniors Funeral Insurance Top Cover
Service Review
Too early to tell
Peter Edwards - 7 years ago
The lady on the phone called sam explained the policy...
Seniors Funeral Insurance Top Cover
Service Review
the lady on the phone called sam explained the policy yery good and i am happy with that ..
Annette Parker - 7 years ago
The quality of the service was excellent
Seniors Funeral Insurance Top Cover
Service Review
The quality of the service was excellent
Joan Tisdell - 7 years ago
This funeral insurance is far to expensive especially...
Seniors Funeral Insurance Top Cover
Service Review
This funeral Insurance is far to expensive especially for pensioners on the Australian Government pension
Trusted Customer - 7 years ago
Staff very helpful and friendly. product speaks for...
Seniors Funeral Insurance Top Cover
Service Review
Staff very helpful and friendly. Product speaks for itself which made it easy to make decision to purchase insurance.
NOELEEN BURROWS - 7 years ago
Because they explained everthing to you. and also...
Seniors Funeral Insurance Top Cover
Service Review
Because they explained everthing to you. And also included my 13 year old son in my policy.
Susan Bartrim - 7 years ago
The insurance cover was explained very well. it made...
Seniors Funeral Insurance Top Cover
Service Review
The insurance cover was explained very well. It made it easy for me to choose a policy suitable to me and the helpful phone attendant was very friendly and informative.
Helen Derrick - 8 years ago
No i do not wish to submit phot i wish to cancel the...
Seniors Funeral Insurance Top Cover
Product Review
no I do not wish to submit phot I wish to cancel the policy today 10/08/2017
Trusted Customer - 8 years ago
Again, very happy with the product i purchased. glad i...
Seniors Funeral Insurance Top Cover
Product Review
Again, very happy with the product I purchased. Glad I contacted you!
Lorraine Harris - 8 years ago
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Product Review
Lyn Barnes - 8 years ago
My child is everything to me and your organisation has...
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Product Review
My child is everything to me and your organisation has made it possible for me to say goodbye to him when his time comes with dignity
Daniel Barnes - 8 years ago
I felt like it was an honest exchange from both...
Seniors Funeral Insurance Top Cover
Product Review
I felt like it was an honest exchange from both sides...and your rep didn't have to sell me on product,simply answered my questions...that counted a lot with me...can't stand being salesmaned
Trusted Customer - 8 years ago
Premiums quite reasonable.
Seniors Funeral Insurance Top Cover
Product Review
Premiums quite reasonable.
Jan Van Gelder - 8 years ago
Already have in my last reply, thank you
Seniors Funeral Insurance Top Cover
Product Review
already have in my last reply, thank you
Trusted Customer - 8 years ago
Good cover and great options.
Seniors Funeral Insurance Top Cover
Product Review
Good cover and great options.
David Anthony Bell - 8 years ago
Great and easy to understand
Seniors Funeral Insurance Top Cover
Product Review
Great and easy to understand
Trusted Customer - 8 years ago
It is a form of dual insurance
Seniors Funeral Insurance Top Cover
Product Review
It is a form of dual insurance
Darrell Smythe - 8 years ago
Its peace of mind and looks goods
Seniors Funeral Insurance Top Cover
Product Review
its peace of mind and looks goods
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
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Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.