%
- Over all Percentage 92
- empty 8
Rated /5 from 612258705036 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,1225,8705,036 customer reviews.
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Reviews
889-901 of 6122 reviews
889-901 of 5870 reviews
889-901 of 5036 reviews
Kerry Dale Jones - a year ago
Excellent customer service officer, extremely...
Seniors Funeral Insurance
Product Review
Excellent customer service, good & helpful.advice Already explained in preview
Service Review
Excellent customer service officer, extremely informative, I was satisfied with her information & help & making it easy for me to choose.
Jean-Claude Ohayon - a year ago
Hel with organise a funeral fund
Seniors Funeral Insurance
Product Review
My carer was assisting me with the process and the customer service officer was reluctant to accept her input dispute I wanted her input as I am visually impaired
Service Review
Hel with organise a funeral fund
Peter Maxwell - a year ago
I sent you an email right after i paid for my car...
Seniors Car Insurance
Product Review
The phone contact was excellent and the on-line purchase was easy to follow but it's the after sale service that I'm unhappy about.
Service Review
I sent you an email right after I paid for my car insurance to ask if correspondence could be posted to my P O Box because there didn't seem to be any way to have done this when I took out the policy on line. I asked if they would confirm my request would be carried out. No one bothered to reply to my email so I've rated you just one star.
Mark Isherwood - a year ago
Short wait on the phone, easy to speak with and...
Seniors Car Insurance
Service Review
Short wait on the phone, easy to speak with and provided the most suitable policy at a good price.
Russell Paxino - a year ago
Great customer service with good advice.
Seniors Home Insurance
Product Review
Good contents cover at a reasonable price.
Service Review
Great customer service with good advice.
Vikki Leaver - a year ago
Excellent customer service good communication.
Seniors Car Insurance
Product Review
Excellent customer service.
Service Review
Excellent customer service good communication.
Trusted Customer - a year ago
Application form on home and contents insurance was...
Seniors Home Insurance
Product Review
Cost and ease were my main factors
Service Review
Application form on home and contents insurance was easy to understand.
Trusted Customer - a year ago
The service was excellent and things were explained...
Seniors Life Insurance
Service Review
The service was excellent and things were explained very carefully and I felt comfortable with my decision.
Trusted Customer - a year ago
The salesman i took out the policy with over the phone...
Seniors Life Insurance
Product Review
I have not died yet so how would I know whether the purchase was good, bad or otherwise.
Service Review
The salesman I took out the policy with over the phone was excellent, but when I had a simple query a week later, I hoped to speak with a Seniors Insurance representative on the phone , but instead ended up dealing with a answering service and was listed for a call-back sometime in the next few days. That is very disappointing.
Renate Moellenhoff - a year ago
Website easy to navigate for quote and get in contact...
Seniors Car Insurance
Product Review
Good premium for low kilometer drivers
Service Review
Website easy to navigate for quote and get in contact with
Trusted Customer - a year ago
Highly competitive and lower premiums made switching...
Seniors Car Insurance
Service Review
Highly competitive and lower premiums made switching easy.
Michael Ashman - a year ago
Great,friendly operator on phone,fair prices
Seniors Funeral Insurance
Product Review
Y not????????????????????
Service Review
Great,friendly operator on phone,fair prices
Lynette - 2 years ago
I was very happy with the service, the price was great...
Seniors Car Insurance
Service Review
i was very happy with the service, the price was great and the customer service person was very good
Trusted Customer - 2 years ago
Extremely professional and caring, both the customer...
Seniors Home Insurance
Service Review
Extremely professional and caring, both the customer service people Ava and Angelo knew their own areas perfectly, and made my change from another provider very easy.
Trusted Customer - 2 years ago
Service was good although i had a few phone calls to...
Seniors Car Insurance
Service Review
Service was good although I had a few phone calls to clarify points and had to go through the same questions every time. Also neither your quotes, website or contact person told us that your monthly payment included a charge for having monthly debits until I actually queried it - this should be clearly advised up front so customers are aware exactly what they are paying for especially as you are in most cases dealing with aged pensioners and other insurance companies do give the option free of charge. I would have preferred the monthly option but with an additional charge of approx $6 per month ended up choosing the annual option.
Trusted Customer - 2 years ago
Very helpful and professional.
Seniors Home Insurance
Service Review
Very helpful and professional.
Trusted Customer - 2 years ago
Very friendly service.
Seniors Car Insurance
Service Review
Very friendly service.
Trusted Customer - 2 years ago
The service was very good lucus explained and went...
Seniors Home Insurance
Service Review
The service was very good lucus explained and went through all the details in clear English and explained every detail fully I will recommend senior services to my friends .
Trusted Customer - 2 years ago
The man i was speaking to spoke far too quickly and i...
Seniors Home Insurance
Service Review
The man I was speaking to spoke far too quickly and I had to ask him a few times to repeat what he was saying. There was so much background noise as well that it was hard to hear.
Diane Keating - 2 years ago
From the moment i answered my phone, customer service...
Seniors Term Life Insurance
Service Review
From the moment I answered my phone, Customer Service Team Member ZENA had me feeling very comfortable and confident in my choice of Australian Seniors Insurance. She led me through the process with caring and politeness. I felt very confident signing up for a little Life Insurance.
Trusted Customer - 2 years ago
Phone consultant was excellent - patient, clear...
Seniors Home Insurance
Service Review
Phone consultant was excellent - patient, clear explanations and extremely personable.
Trusted Customer - 2 years ago
Because i think you deserve 5 stars. when i learn more...
Seniors Home Insurance
Service Review
Because I think you deserve 5 stars. When I learn more about your service I let you know in details what I think. Regards, Mirka.
Nickela Brown - 2 years ago
Very easy to obtain car insurance online
Seniors Car Insurance
Service Review
Very easy to obtain car insurance online
Trusted Customer - 2 years ago
I would use again and recommend. everything was well...
Seniors Home Insurance
Service Review
I would use again and recommend. Everything was well explained
Trusted Customer - a year ago
Cost and ease were my main factors
Seniors Home Insurance
Product Review
Cost and ease were my main factors
Trusted Customer - a year ago
I have not died yet so how would i know whether the...
Seniors Life Insurance
Product Review
I have not died yet so how would I know whether the purchase was good, bad or otherwise.
Renate Moellenhoff - a year ago
Good premium for low kilometer drivers
Seniors Car Insurance
Product Review
Good premium for low kilometer drivers
Michael Ashman - a year ago
Y not????????????????????
Seniors Funeral Insurance
Product Review
Y not????????????????????
Trusted Customer - a year ago
Seniors Car Insurance
Product Review
Trusted Customer - a year ago
Because the consultant was helping and ensured i got a...
Seniors Funeral Insurance
Product Review
Because the consultant was helping and ensured I got a policy I could afford while still providing an appropriate cover.
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
Karen Lynch - a year ago
Value for money and competitive prices
Seniors Car Insurance
Product Review
Value for money and competitive prices
Trusted Customer - a year ago
Good value. you are beiing a bit pushy now requiring...
Seniors Landlords Insurance
Product Review
Good value. You are beiing a bit pushy now requiring extra words to my reply. I didn't have to do thios survey. Will not do it again !!
Trusted Customer - a year ago
I just did above ,same reasons,good product goood price
Seniors Home Insurance
Product Review
I JUST DID ABOVE ,SAME REASONS,GOOD PRODUCT GOOOD PRICE
Bradley Lyons - a year ago
Quick and efficient good to talk too
Seniors Life Insurance
Product Review
Quick and efficient good to talk too
Brian Owens - a year ago
Everything was finalized with minutes paper work came...
Seniors Funeral Insurance
Product Review
Everything was finalized with minutes paper work came through a week later and thanks for the will kit it has been on my mind to organise that
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