%
- Over all Percentage 92
- empty 8
Rated /5 from 641660615330 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,4166,0615,330 customer reviews.
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Reviews
3577-3589 of 6416 reviews
3577-3589 of 6061 reviews
3577-3589 of 5330 reviews
Trusted Customer - 7 years ago
Efficient
Seniors Funeral Insurance Top Cover
Service Review
efficient
Trusted Customer - 7 years ago
Everything was explained in a professional way
Seniors Funeral Insurance Top Cover
Service Review
everything was explained in a professional way
Trusted Customer - 7 years ago
The phone explanation was clear and easy to...
Seniors Funeral Insurance Top Cover
Service Review
The phone explanation was clear and easy to understand. I was able to ask questions along the way
Trusted Customer - 7 years ago
Helpful good listener able to help
Seniors Funeral Insurance Top Cover
Product Review
Good value for money. Can be improved if desired
Service Review
Helpful good listener able to help
Trusted Customer - 7 years ago
Polite and quick service.
Seniors Funeral Insurance Top Cover
Product Review
Could have purchased slightly cheaper elsewhere.
Service Review
Polite and quick service.
Trusted Customer - 7 years ago
Friendly explained everything
Seniors Funeral Insurance Top Cover
Service Review
Friendly explained everything
Trusted Customer - 7 years ago
The representative was well informed and able to...
Seniors Funeral Insurance Top Cover
Product Review
There is no gimmick and the product is what I was looking for at this stage of my life.
Service Review
The representative was well informed and able to respond to my queries. Clarification of the insurance policy was flawless.
Trusted Customer - 7 years ago
Advised me and answered my questions
Seniors Funeral Insurance Top Cover
Product Review
Its everything i looked for and the premiums do not go up
Service Review
Advised me and answered my questions
Trusted Customer - 7 years ago
The service given was very good and informative - but...
Seniors Funeral Insurance Top Cover
Service Review
the service given was very good and informative - but and i mean but - i have not joined or confirmed my acceptance of joining as i was, at this time, only after information such as limits, conditions and fees etc. while i did give the phone consultant my bankcard details i made it very clear i was only after information so i could discuss them with my family and i was given verbal assurances nothing would proceed until confirmed by me. i was also hopeful that i was to be sent details of the policy discussed, again to review it with my family
Trusted Customer - 7 years ago
Very through
Seniors Funeral Insurance Top Cover
Product Review
Not as expensive as I thought
Service Review
Very through
Trusted Customer - 7 years ago
The young lady that helped me was quite good,...
Seniors Pet Insurance
Product Review
First time with seniors, so happy that I did.
Service Review
The young lady that helped me was quite good, Excellent reader from the scripts she was reading, wasn't too keen on the background noise of applause, must have been a good day for one of the staff, perhaps they reached their target for the day? Must she was very helpfull, so thankyou for that..
Trusted Customer - 7 years ago
It was very informative
Seniors Funeral Insurance Top Cover
Product Review
Great product for over 50s
Service Review
It was very informative
Trusted Customer - 8 years ago
The customer service guy could not have been more...
Seniors Funeral Insurance Top Cover
Service Review
The customer service guy could not have been more helpful
Trusted Customer - 8 years ago
I felt extremely relaxed when speaking to kirk who...
Seniors Funeral Insurance Top Cover
Service Review
I felt extremely relaxed when speaking to Kirk who made the signing up process very easy All factual data given that was required and Kirk took the time to explain all details necessary Excellent
Trusted Customer - 8 years ago
They explained the fund and how it works very well....
Seniors Funeral Insurance Top Cover
Service Review
They explained the fund and how it works very well. Showed me different packages i.e. different levels of cover as the premium is a factor for me right now.
Trusted Customer - 8 years ago
Explained details but basically read off the script -...
Seniors Pet Insurance
Service Review
Explained details but basically read off the script - all such details were available on website. Did not explain the details of claiming very well - found out after I joined - basically you need to get Vet to sign off which could be an issue in a busy practice - putting in an item number and sending receipt should be sufficient like for humans!
Trusted Customer - 8 years ago
The girl was good at what she dose for you and i had...
Seniors Funeral Insurance Top Cover
Service Review
the girl was good at what she dose for you and I had made up my mind be for I went online
Trusted Customer - 8 years ago
It was very helpful, the officer explained to me all...
Seniors Funeral Insurance Top Cover
Service Review
It was very helpful, the officer explained to me all aspects of the plan and guided me through the whole operation.
Trusted Customer - 8 years ago
Nearly all was explained apart from the $300.00 annual...
Seniors Pet Insurance
Service Review
Nearly all was explained apart from the $300.00 annual sublimit. Does this mean I can only claim up to that much in consultation fees?
Trusted Customer - 8 years ago
It was very good, and explaned to me very well.
Seniors Funeral Insurance Top Cover
Service Review
It was very good, and explaned to me very well.
Trusted Customer - 8 years ago
I was given clear direction on the benefits and...
Seniors Funeral Insurance Top Cover
Service Review
I was given clear direction on the benefits and options and the necessary information to make a decision on purchasing the affordable policy, Many Thanks.
Trusted Customer - 8 years ago
Yes i would. my experience was simply smooth...... a...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would. My experience was simply smooth...... A friendly very well versed young man. No fuss, he made me feel comfortable within 30seconds of talking to him..... Highly Reccommend.
Trusted Customer - 8 years ago
Dj explained everything to my satisfaction and was...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained everything to my satisfaction and was more than patient when I wanted to check that I was not being scammed. I had enough time to phone and check that he was from ASFI, and then finalised the deal with humour and patience.
Trusted Customer - 8 years ago
Was the very standard call center obviously, let down...
Seniors Funeral Insurance Top Cover
Service Review
Was the very standard call center obviously, let down though that the rep didnt mention the standard cover , Not till I asked did he even divulge that there was such option available. Which is a lesser cost ect for min differce then when asked he almost dismissed it as trival. So i went with the Top. If was a chiose available I would have liked to be informed of it. So at best now I've 30 days to pull out or not . You could have an agent call explane the differences between policies and if suitable may change. As a operation that services the older community you seem to be totally unaware or dont care for the pensioner part of that community in retrospect I view the transaction as one done with a company that is driven by profits NOT servicing you clients . Recommendations?? Thankyou Tim barlow
Trusted Customer - 8 years ago
Very professional, glad to speak to an australian.
Seniors Funeral Insurance Top Cover
Product Review
Very professional, glad to speak to an Australian.
Trusted Customer - 8 years ago
Great policy affordable also
Seniors Funeral Insurance Top Cover
Product Review
Great policy affordable also
Trusted Customer - 8 years ago
Just the product i was after
Seniors Funeral Insurance Top Cover
Product Review
just the product I was after
Trusted Customer - 8 years ago
I found this insurance far better than my husbands.
Seniors Funeral Insurance Top Cover
Product Review
I found this insurance far better than my husbands.
Trusted Customer - 8 years ago
It was a good deal with a lot of cover
Seniors Pet Insurance
Product Review
It was a good deal with a lot of cover
Trusted Customer - 8 years ago
Same as the previous question
Seniors Funeral Insurance Top Cover
Product Review
Same as the previous question
Trusted Customer - 8 years ago
Just what i was looking for something that will not...
Seniors Funeral Insurance Top Cover
Product Review
Just what i was looking for Something that will not keep going up every few months.
Trusted Customer - 8 years ago
Have not received the policy documents yet.
Seniors Pet Insurance
Product Review
Have not received the policy documents yet.
Trusted Customer - 8 years ago
All good. product was on par or better than others
Seniors Funeral Insurance Top Cover
Product Review
All good. Product was on par or better than others
Trusted Customer - 8 years ago
We have been talking about this cover for quite a...
Seniors Funeral Insurance Top Cover
Product Review
We have been talking about this cover for quite a while and the call came at a perfect time.
Trusted Customer - 8 years ago
Good value and nice payment plan
Seniors Funeral Insurance Top Cover
Product Review
Good Value and nice payment plan
Trusted Customer - 8 years ago
It's hard to rate a product you don't use until the...
Seniors Funeral Insurance Top Cover
Product Review
It's hard to rate a product you don't use until the end.
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