%
- Over all Percentage 92
- empty 8
Rated /5 from 700764335921 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0076,4335,921 customer reviews.
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Reviews
2077-2089 of 7007 reviews
2077-2089 of 6433 reviews
2077-2089 of 5921 reviews
John Reynolds - 3 years ago
Great website ,--easy to get a quote online, ---and...
Seniors Car Insurance
Product Review
Service Review
great website ,--easy to get a quote online, ---and competitive rates
Leon Madssen - 3 years ago
Helpful in choosing the right policy easy to talk to
Seniors Term Life Insurance
Product Review
Service Review
Helpful in choosing the right policy easy to talk to
Trusted Customer - 3 years ago
Explained everything clearly making sure answers were...
Seniors Home Insurance
Service Review
Explained everything clearly making sure answers were understood. Friendly and patient with explanations.
David Jenkinson - 3 years ago
My enquiry developed into a purchase. you staff...
Seniors Home Insurance
Product Review
Exactly what I required at the right price
Service Review
My enquiry developed into a purchase. You staff understood and listened to my requirements. They delivered a product I required at a reasonable price. Thank you
Trusted Customer - 3 years ago
I have achieved genuine savings through australian...
Seniors Car Insurance
Service Review
I have achieved genuine savings through Australian Senior's Insurance. What a wonderful thing that is in 2023. There was a very short waiting time before I was attended to by the Australian call centre staff. And everyone I spoke to was prompt, friendly, and knowledgeable. Highly recommended !
Trusted Customer - 3 years ago
I had a funeral plan set up, the young man was easy to...
Seniors Funeral Insurance
Product Review
Service Review
I had a funeral plan set up, the young man was easy to understand and it didn’t take long. The only thing was I was told an email would come through but it didn’t.. I called back the following day to say I hadn’t received an email…This time I spoke with a very helpful lady…however once again I never received an email! I have never had trouble before with my email….The paper work did eventually come through to my PO. Box.
Trusted Customer - 3 years ago
The web site was easy to handle to get a quote for my...
Seniors Home Insurance
Product Review
Service Review
The web site was easy to handle to get a quote for my house insurance and the price was slightly less than other quotes. THANK YOU Australian Seniors.
Sondra Ah Wing - 3 years ago
Found staff member to be very helpful, honest and...
Seniors Term Life Insurance
Product Review
I was listened to and able to find the right rate of fortnightly payments that suit my budget to afford my new life insurance policy.
Service Review
Found staff member to be very helpful, honest and empathic when speaking to me when my application was discussed.
Roslyn Browning - 3 years ago
First consultant too abrupt and officious. the second...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Service Review
First consultant too abrupt and officious. The second consultant who confirmed my insurance and finished the contract with me was courteous and professional. I, in fact suggested to her that she should be using her lovely voice for singing.
Valerie Shaw - 3 years ago
Very helpful, polite professional, and knowledgeable
Seniors Car Insurance
Product Review
Comparable pricing efficient service
Service Review
Very helpful, polite professional, and knowledgeable
Trusted Customer - 3 years ago
Very comprehensive
Seniors Home Insurance
Product Review
lower than others for same coverage
Service Review
very comprehensive
Linda Hall - 3 years ago
Fantastic service everything was explained so easily...
Seniors Funeral Insurance
Service Review
Fantastic service everything was explained so easily to understand. Ken understood my concerns and worked with me to sort them out.
Trusted Customer - 4 years ago
They answered the phone call quickly and the young man...
Seniors Car Insurance
Service Review
They answered the phone call quickly and the young man I spoke to was very helpful. He also called me back later in the afternoon when I said I would be available to talk.
Trusted Customer - 4 years ago
Rashitta was very helpful and professional in leading...
Seniors Landlords Insurance
Service Review
Rashitta was very helpful and professional in leading me through the process. Besides, the premium was way less as a new customer than my existing premium with my current insurer and for a lower excess! Thank you Australian Seniors.
Trusted Customer - 4 years ago
Adam, was helpful and patient.
Seniors Car Insurance
Service Review
Adam, was helpful and patient.
Annette Mikell - 4 years ago
I was so happy with irene, she was knowledgeable, very...
Seniors Car Insurance
Service Review
I was so happy with Irene, she was knowledgeable, very helpful, patient and easy to understand
Trusted Customer - 4 years ago
Ease of service and clarity of online information
Seniors Car Insurance
Service Review
Ease of service and clarity of online information
Trusted Customer - 4 years ago
Was happy with the service provided. was guided...
Seniors Car Insurance
Service Review
was happy with the service provided. Was guided through the process with no problems
Trusted Customer - 4 years ago
The service was excellent, customer service officer...
Seniors Home Insurance
Service Review
The service was excellent, customer service officer was professional, knowlegeable and provided great service. We have multiple policies with yourselves including pet insurance, which was why as the need arose we chose yourselves for Building/Contents Insurance.
Trusted Customer - 4 years ago
Awesome service. friendly and easy to talk to.
Seniors Term Life Insurance
Service Review
Awesome service. Friendly and easy to talk to.
Trusted Customer - 4 years ago
Very helpful and the information was explained very...
Seniors Car Insurance
Service Review
Very helpful and the information was explained very concise and clear
Clive Kiernan - 4 years ago
I called and was speaking to a real person...
Seniors Term Life Insurance
Service Review
I called and was speaking to a real person immediately, I was transferred to a person who dealt with what I wanted and was able to satisfy my query on the spot.
Trusted Customer - 4 years ago
So easy to navigate my way through the online process.
Seniors Car Insurance
Service Review
So easy to navigate my way through the online process.
Rudolf Schurch - 4 years ago
Service was good, compeditive rates, especially the...
Seniors Car Insurance
Service Review
Service was good, compeditive rates, especially the drive as you go cover.
Trusted Customer - 3 years ago
Met needs for my property
Seniors Landlords Insurance
Product Review
Met needs for my property
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Linda Bracken - 3 years ago
It covers almost all our contingencies.
Seniors Home Insurance
Product Review
It covers almost all our contingencies.
Trusted Customer - 3 years ago
I initially did not know what limit to take for the...
Seniors Funeral Insurance
Product Review
I initially did not know what limit to take for the sum insured and the consultant advised commencing with the lower amount and then gave me a few choices.
Trusted Customer - 3 years ago
Excellent price including a 2 year projection of...
Seniors Term Life Insurance
Product Review
Excellent price including a 2 year projection of incremental increase.
Peter Pearce - 3 years ago
Again untried at this time
Seniors Car Insurance
Product Review
again untried at this time
James Pickup - 3 years ago
Seniors Car Insurance
Product Review
Gina Pangallo - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Competitive pricing and great service
Seniors Car Insurance
Product Review
Competitive pricing and great service
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Product Review
David Parsonage - 3 years ago
Professionalism in dealing with me work it out
Seniors Term Life Insurance
Product Review
Professionalism in dealing with me work it out
Trusted Customer - 3 years ago
Easy online quote and follow up
Seniors Home Insurance
Product Review
Easy online quote and follow up
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