%
- Over all Percentage 92
- empty 8
Rated /5 from 677362895688 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,7736,2895,688 customer reviews.
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Reviews
1873-1885 of 6773 reviews
1873-1885 of 6289 reviews
1873-1885 of 5688 reviews
Reginald Thoroughgood - 3 years ago
My engagement was online. sites easy to operate,...
Seniors Home Insurance
Product Review
The house and contents cover was suitable and, in these times of significant premium increases, very competitive. I will transfer my car insurance when it is due.
Service Review
My engagement was online. Sites easy to operate, information was to the degree I required and the insurance options suitable.
Trusted Customer - 3 years ago
Very helpful and made everything so easy
Seniors Funeral Insurance
Service Review
Very helpful and made everything so easy
Annette Dawson - 3 years ago
They rang promptly after i got on their website and...
Seniors Home Insurance
Product Review
The price is reasonable for pensioners to pay. It was strait forward and the policy was easy to read.
Service Review
They rang promptly after I got on their website and answered all my questions. Even when I rang the next day about something I forgot, the person was pleasant and helpful. I think they offer a very good service for pensioners and are not jacking up insurance prices like others are.
Trusted Customer - 3 years ago
The person i spoke to explained everything very well...
Seniors Term Life Insurance
Product Review
Service Review
The person I spoke to explained everything very well and didn't put any pressure on me to sign on the spot. Really good service.
Trusted Customer - 3 years ago
Answered the call very promptly. had the best quote...
Seniors Landlords Insurance
Product Review
A lengthy phone call, but worth it because other companies could not match the sum insured or the payment premium.
Service Review
Answered the call very promptly. Had the best quote for my landlords insurance. Explained things clearly. A few times I had difficulty in understanding a question that I was asked but they repeated the information without showing annoyance.
Trusted Customer - 3 years ago
The person that i spoke to did an excellent job in...
Seniors Car Insurance
Service Review
The person that i spoke to did an excellent job in explaining everything to me and answered all of my questions
Rod Bonello - 3 years ago
Easy insurance website
Seniors Home Insurance
Product Review
Good price ooooooooooooooooooooooooooo
Service Review
Easy insurance website
Trusted Customer - 3 years ago
Generally good but phone call not returned
Seniors Car Insurance
Product Review
Service Review
Generally good but phone call not returned
Tina Mitchell - 3 years ago
Staff member was absolutely amazing, helped me when...
Seniors Term Life Insurance
Product Review
Because I was very happy with the out come.
Service Review
Staff member was absolutely amazing, helped me when needed
Mark French - 3 years ago
I was expecting a follow up call on wednesday the...
Seniors Home Insurance
Product Review
This is the first policy I have purchased through A.S, having been with another firm for many years I reserve any opinion until we have completed at least a full cycle of renewal etc.
Service Review
I was expecting a follow up call on Wednesday the 12th, I missed the call but rang back as I was happy to deal with the chap who first rang as a follow up to my online quote ( Lucus?) sadly I got some lady. In Short I found her manner disrespectful, rude and annoying. I asked to be put through to my first contact, she did but didn't brief him so I was asked to go through the entire validation process. I was a breath away from walking.
Les Smith - 3 years ago
Easy to navigate online experience.
Seniors Home Insurance
Product Review
Good cover for a reasonable premium.
Service Review
Easy to navigate online experience.
Trusted Customer - 3 years ago
Errors in spelling set up. online features fid not...
Seniors Home Insurance
Product Review
Service Review
Errors in spelling set up. Online features fid not work. Numerous phone calls later typos still not fixed. On features working.
Trusted Customer - 4 years ago
Excellent service. extremely helpful and knowledgeable...
Seniors Home Insurance
Service Review
Excellent service. Extremely helpful and knowledgeable customer service agent
Trusted Customer - 4 years ago
Have several policies and have never had any dramas
Seniors Home Insurance
Service Review
Have several policies and have never had any dramas
Trusted Customer - 4 years ago
Efficiency in setting us up and constant staying in...
Seniors Term Life Insurance
Service Review
Efficiency in setting us up and constant staying in touch with us
Trusted Customer - 4 years ago
The "agreed value" motor vehicle insurance readily...
Seniors Car Insurance
Service Review
The "agreed value" motor vehicle insurance readily displayed the quantum of that "Agreed Value" which no other quote had done. All of the questions were relevant
Carole Arundell - 4 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 4 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 4 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 4 years ago
On line very easy to follow
Seniors Home Insurance
Service Review
On line very easy to follow
Trusted Customer - 4 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 4 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Trusted Customer - 4 years ago
Great customer service good follow up
Seniors Term Life Insurance
Service Review
Great customer service good follow up
Trusted Customer - 4 years ago
Easy to deal with customer service. could understand...
Seniors Car Insurance
Service Review
Easy to deal with customer service. Could understand customer service officers.
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Product Review
David Judge - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
A lot cheaper than who i was with previously. went to...
Seniors Car Insurance
Product Review
A lot cheaper than who I was with previously. Went to compare the market and they were even dearer, so decided to try you and was amazed at the savings.
Anastasios Pantelidis - 3 years ago
The policy covers my needs adequately.
Seniors Home Insurance
Product Review
The policy covers my needs adequately.
Trusted Customer - 3 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 3 years ago
Were cheaper than other cover.
Seniors Landlords Insurance
Product Review
Were cheaper than other cover.
Trusted Customer - 3 years ago
This rating was given because of follow up service...
Seniors Car Insurance
Product Review
This rating was given because of follow up service hopefully we won’t need to use the insurance
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Product Review
Leslie Alford - 3 years ago
Was exactly what i was looking for. what more can one...
Seniors Term Life Insurance
Product Review
Was exactly what I was looking for. What more can one say
Kerrie Hamilton - 3 years ago
Good cover ... price sits within reason.
Seniors Home Insurance
Product Review
Good cover ... price sits within reason.
Barbara Flisowska - 3 years ago
I like the pay as you drive option
Seniors Car Insurance
Product Review
I like the pay as you drive option
Karen Codling - 3 years ago
Very competitive price compared to my previous...
Seniors Car Insurance
Product Review
Very competitive price compared to my previous insurer, easy to pay for..
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