%
- Over all Percentage 92
- empty 8
Rated /5 from 622659455140 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,2265,9455,140 customer reviews.
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Reviews
1813-1825 of 6226 reviews
1813-1825 of 5945 reviews
1813-1825 of 5140 reviews
Trusted Customer - 3 years ago
The "agreed value" motor vehicle insurance readily...
Seniors Car Insurance
Product Review
Relevant questions and display of agreed value
Service Review
The "agreed value" motor vehicle insurance readily displayed the quantum of that "Agreed Value" which no other quote had done. All of the questions were relevant
Carole Arundell - 3 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 3 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 3 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 3 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 3 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 3 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Product Review
First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Trusted Customer - 3 years ago
Great customer service good follow up
Seniors Term Life Insurance
Product Review
Service Review
Great customer service good follow up
Trusted Customer - 3 years ago
Easy to deal with customer service. could understand...
Seniors Car Insurance
Product Review
Well, I don't know how good the product is until I need to make a claim. We will see....... hopefully not soon
Service Review
Easy to deal with customer service. Could understand customer service officers.
George Lim - 3 years ago
I had lodged my claim in november last year and i'm...
Seniors Term Life Insurance
Product Review
Not happy with my water damaged claim as I am still waiting for the settlement since it was lodged in November last year.
Service Review
I had lodged my claim in November last year and I'm still waiting for the settlement of this claim. The company handling the claim is Hollard Insurance. I had to constantly chasing for the reply to my emails. Their customer service is hopeless. Very disappointing...
Stephen Ball - 3 years ago
My consultant, georgia, was friendly, helpful and...
Seniors Term Life Insurance
Product Review
My purchase offered great value for money. The policy has great benefits.
Service Review
My consultant, Georgia, was friendly, helpful and understanding. She explained in detail everything about my new policy. She was able to approve my cover on the spot!
Hilton Warner - 3 years ago
They are good to deal with on the phone
Seniors Car Insurance
Product Review
Service Review
They are good to deal with on the phone
Michael Dentist - 3 years ago
The online experience was easy to follow and i...
Seniors Home Insurance
Service Review
The online experience was easy to follow and I arranged my home and contents insurance in very little time with no fuss
Trusted Customer - 3 years ago
The chap that assisted me with taking a funeral...
Seniors Funeral Insurance
Service Review
The chap that assisted me with taking a funeral assurance was very helpful. He gave me all the information I needed and assisted me to finalise the deal. I am very great full for his help and very satisfied with the deal I got. Will recommend them to my friends.
Trusted Customer - 3 years ago
I found the service great and the online experience...
Seniors Home Insurance
Service Review
I found the service great and the online experience wonderful to navigate.
Jose Moreno - 3 years ago
Competitive prices and easy to use online system
Seniors Car Insurance
Service Review
Competitive prices and easy to use online system
Catherine Seymour - 3 years ago
The process was long and confusing at times
Seniors Car Insurance
Service Review
The process was long and confusing at times
Robert Burton - 3 years ago
Service was great , so was the saving on my previous...
Seniors Home Insurance
Service Review
Service was great , so was the saving on my previous insurer , highly recommend
Susan Matheson - 3 years ago
Knowledge and service were very good
Seniors Home Insurance
Service Review
Knowledge and service were very good
Helen Abbott - 3 years ago
Customer service girl was very efficient, lovely...
Seniors Home Insurance
Service Review
Customer service girl was very efficient, lovely manner knew her stuff
Steven Burling - 3 years ago
Great customer service explained all terns well and...
Seniors Term Life Insurance
Service Review
Great customer service Explained all terns well and very friendly
Mark Oliver - 3 years ago
Good straight forward information
Seniors Term Life Insurance
Service Review
good straight forward information
Derek Hills - 3 years ago
Most helpful in resolving my queries and very best...
Seniors Car Insurance
Service Review
most helpful in resolving my queries and very best policy for my situation
Arlene - 3 years ago
Every process was done extremely well. a very pleasant...
Seniors Car Insurance
Service Review
Every process was done extremely well. A very pleasant process, the knowledge and the professionalism of, plus the perfect approach of the lady with whom I spoke, made it all very easy.
John Hallworth - 3 years ago
Good value easy to follow policy
Seniors Landlords Insurance
Product Review
Good value easy to follow policy
Laurette Pink - 3 years ago
The policy i have undertaken suits my need
Seniors Car Insurance
Product Review
The policy I have undertaken suits my need
Haydn Cave - 3 years ago
Se previous comment above
Seniors Car Insurance
Product Review
Se previous comment above
George Gibbins - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Product Review
Christoffel Ayres - 3 years ago
Not too many questions and hastles with sign up....
Seniors Term Life Insurance
Product Review
Not too many questions and hastles with sign up. Everything seems good.
ELIZABETH ORMSBY - 3 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 3 years ago
Smooth and easy purchase process. friendly and helpful...
Seniors Landlords Insurance
Product Review
Smooth and easy purchase process. Friendly and helpful customer support staff such as Amanda.
Alan Almond - 3 years ago
Maybe a bit expensive, we will see..
Seniors Term Life Insurance
Product Review
Maybe a bit expensive, we will see..
Trusted Customer - 3 years ago
Excellent service and very professional and friendly...
Seniors Term Life Insurance
Product Review
Excellent service and very professional and friendly manner by Ken the gentleman who looked after me!! He answered all my queries and questions!! Will recommend Seniors insurance to all my friends!!
Paul Donker - 3 years ago
Seniors Home Insurance
Product Review
Rohan Gunaratna - 3 years ago
More choice in nominating replacement value of...
Seniors Landlords Insurance
Product Review
more choice in nominating replacement value of property compared to some other home insurers
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