%
- Over all Percentage 92
- empty 8
Rated /5 from 308130502391 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0813,0502,391 customer reviews.
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Reviews
733-745 of 3081 reviews
733-745 of 3050 reviews
733-745 of 2391 reviews
Trusted Customer - 7 years ago
The two people i spoke to were extremely helpful with...
Seniors Funeral Insurance Essential Cover
Service Review
The two people I spoke to were extremely helpful with no pushy pushy nonsense and explained things very clearly even when I asked the same question twice.
Trusted Customer - 7 years ago
Not good
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Product Review
not good, not explained fully or intentionally
Service Review
not good
Trusted Customer - 7 years ago
The service was very good staff was friendly
Seniors Funeral Insurance Top Cover
Service Review
The service was very good staff was friendly
Sandra Goodfellow - 7 years ago
Diane was very nice indeed. she was following your...
Seniors Funeral Insurance Top Cover
Product Review
All the conditions are satifactory
Service Review
Diane was very nice indeed. She was following your rules asking for our Bank A/C number before we had made our final decision. We would have preferred to call back with our number when we were sure we wanted to take out the policy. Diane explained all the reasons but we still would have preferred to call back later. Perhaps you will take this into consideration. Thanking you.
Ramakrishnan Easwaran - 7 years ago
The customer service officer had thorough knowledge of...
Seniors Funeral Insurance Top Cover
Product Review
The customer service officer had a thorough knowledge of the product and discussed the various options available. She was extremely courteous and well mannered. She inspired confidence in the company abd the products it offered.
Service Review
The customer service officer had thorough knowledge of the product and offered the various options. Felt like I was in safe hands.
Trusted Customer - 7 years ago
It was a pleasant experience, and it was explained to...
Seniors Funeral Insurance Top Cover
Product Review
I bought the cover that I want but I was expecting a lower premium.
Service Review
It was a pleasant experience, and it was explained to me very clearly and I’ve got answers to all my questions.
Rhonda Hopkins - 7 years ago
I had a lot of questions he was great in explaining in...
Seniors Funeral Insurance Essential Cover
Product Review
I thought the price was ok but the customer service guy rob was so lovely I had to buy
Service Review
I had a lot of questions he was great in explaining in simple terms
Graeme Hopkins - 7 years ago
He was very helpful and patient
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Product Review
Good value for money easy to understand
Service Review
He was very helpful and patient
Glenys Schuite - 7 years ago
Prompt and friendly service.i might get pet insurance...
Seniors Funeral Insurance Top Cover
Product Review
Everything was easy to understand.I did tell my husband that we weren't allowed to die from natural causes,for another year..LOL..!!
Service Review
Prompt and friendly service.I might get pet insurance when I get another dog,at sometime in the future.
Trusted Customer - 7 years ago
Good product knowledge and courteous telephone manner...
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Service Review
Good product knowledge and courteous telephone manner of the sales team member was a contributing factor to my purchasing of the policy.
Deborah Cain - 7 years ago
Fine on the phone but never sent me the email with the...
Seniors Funeral Insurance Top Cover
Product Review
Sounds good, But need to read the policy details... why is it not in my Mail??? You have all my card details and personal info, but I have no confirmation
Service Review
Fine on the phone but never sent me the email with the policy and details... That is very poor!
Trusted Customer - 7 years ago
Good explation but too fast for elderly people to...
Seniors Funeral Insurance Top Cover
Product Review
The same as earlier feed back
Service Review
Good explation but too fast for elderly people to collow
Donna Jones - 7 years ago
The service was beyond awesome things were explained...
Seniors Funeral Insurance Top Cover
Service Review
The service was beyond awesome things were explained so easily I understood everything made my decisions very easy I have recommended this service to my friends and some customers of mine as well thank you for all your help
Stephen Whitchards - 7 years ago
Make sure policy holder's name is spelled correctly...
Seniors Funeral Insurance Top Cover
Service Review
Make sure policy holder's name is spelled correctly especially after it was already pointed out to them
Phillip Harrison - 7 years ago
The lady she u what she was talking abouth seniors ...
Seniors Funeral Insurance Top Cover
Service Review
the lady she u what she was talking abouth seniors funeral insurance thank,s u mr phillip harrison
Trusted Customer - 7 years ago
Fast efficient friendly service
Seniors Funeral Insurance Top Cover
Service Review
Fast efficient friendly service
Trusted Customer - 7 years ago
He was very friendly and explained the policy in...
Seniors Funeral Insurance Top Cover
Service Review
He was very friendly and explained the policy in laymans terns
NEVILLE GRUNSKE - 7 years ago
Yes i would recommend them the sales person was...
Seniors Funeral Insurance Top Cover
Service Review
yes I would recommend them the sales person was pleasant and respectful It was especially nice to talk with what seemed to be an Aussie
Trusted Customer - 7 years ago
I was not impressed that funds were taken out of my...
Seniors Funeral Insurance Top Cover
Service Review
I was not impressed that funds were taken out of my account when I and my husband had not fully read the information sent out. I did not authorise this and was not happy about it. When you are only enquiring, why do you ask for the potential customer's bank account details when they may or may not agree to take up a policy.
Jeff Jones - 7 years ago
Jol was great he went thru the lot well done
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Service Review
jol was great he went thru the lot well done
Trusted Customer - 7 years ago
Unbelievably prompt service! i received a phone call...
Seniors Funeral Insurance Top Cover
Service Review
Unbelievably prompt service! I received a phone call literally the second I made my online inquiry. The sales consultant explained everything clearly & was very courteous & friendly. The deal sounds very positive to me.
Seong Hock Oh - 7 years ago
Daniel was very helpful and he knows the products and...
Seniors Funeral Insurance Top Cover
Service Review
Daniel was very helpful and he knows the products and explained to me very well.
Jessica Johnson - 7 years ago
Yes i would recommend your product to my friends, your...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would recommend your product to my friends, your team member explained everything in plain English where I didn't hesistate to join, I have got this policies for my sister to make sure there is no problem when she departs from us and her children don't struggle finding the funds to give her the send of that she decerves. Thank you. Teresa.
Richard Rozario - 7 years ago
Very good, the two representatives (sam and jason)...
Seniors Funeral Insurance Top Cover
Service Review
very good, the two representatives (Sam and Jason) were excellent. Top marks in their presentation.
Trusted Customer - 8 years ago
Seems a fair policy for my age range
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Product Review
Seems a fair policy for my age range
Lindy Rapmund - 8 years ago
It is very good rates and affordable
Seniors Funeral Insurance Top Cover
Product Review
It is very good rates and affordable
Graham Hammond - 8 years ago
Felt pressured did not have chance to look over papers...
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Product Review
felt pressured did not have chance to look over papers until after i had signed up
Kim Whear - 8 years ago
The lady i spoke to was very helpful.
Seniors Funeral Insurance Top Cover
Product Review
The lady i spoke to was very helpful.
KERRIE LEY - 8 years ago
More benefits than other insurance companies i have...
Seniors Funeral Insurance Essential Cover
Product Review
More benefits than other insurance companies I have been with
STEPHEN WOODHOUSE - 8 years ago
Well priced, ease of setup, so far so good. on a...
Seniors Funeral Insurance Top Cover
Product Review
Well priced, ease of setup, so far so good. On a brighter note I havent had to use it yet so I cannot tell how efficient the end result is.
Peter Edwards - 8 years ago
Very good lady on the phone
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Product Review
very good lady on the phone
Annette Parker - 8 years ago
The only problem is the cost, especially for...
Seniors Funeral Insurance Top Cover
Product Review
The only problem is the cost, especially for pensioners. On your tv ad there was a quote of a minimum of $13.00 per fortnight, this would have been preferable to pay for the first 12months.
Joan Tisdell - 8 years ago
Once again far too expensive!
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Product Review
Once again far too expensive!
NOELEEN BURROWS - 8 years ago
They where great and friendly
Seniors Funeral Insurance Top Cover
Product Review
They where great and friendly
Philip Bailey - 8 years ago
I was really impressed with how easy the process was...
Seniors Funeral Insurance Top Cover
Product Review
I was really impressed with how easy the process was and how the staff treated me with respect. The product is exactly what we wanted
Trusted Customer - 8 years ago
You promised top send me immediately a copy of my...
Seniors Funeral Insurance Top Cover
Product Review
You promised top send me immediately a copy of my contract and you failed to for-fill this advice and I now wish to cancel my arrangement and have the funds you received from my Master Card returned to my account and the agreement/contract cancelled
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.