%
- Over all Percentage 92
- empty 8
Rated /5 from 311830722428 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1183,0722,428 customer reviews.
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Reviews
577-589 of 3118 reviews
577-589 of 3072 reviews
577-589 of 2428 reviews
Trusted Customer - 8 years ago
Just a load off my mind prompt service friendly staff
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Just a load off my mind prompt service friendly staff
Trusted Customer - 8 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Product Review
I didn't want it and told the reps so multiple times give my money back
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Trusted Customer - 8 years ago
Your customer service person, jake, was extremely...
Seniors Funeral Insurance Top Cover
Service Review
Your customer service person, Jake, was extremely patient, very clear, and well informed. He took the time to understand what I needed and was not at all "pushy". I appreciated the fact that he let your policy sell itself. Overall he made what could have been a daunting task a satisfying experience. You should investigate "cloning" him.....or, at least make sure he can train newer staff. ( I was a customer service officer for many years, Jake is one of the best to whom I have ever spoken.)
Trusted Customer - 8 years ago
It’s already very good.
Seniors Funeral Insurance Top Cover
Product Review
Just very goodxxxxxxxxxxxxxxxxxxxx
Service Review
It’s already very good.
Trusted Customer - 8 years ago
The operator i spoke with was very cheerful and...
Seniors Funeral Insurance Top Cover
Product Review
Exactly what I was looking for. Sold.
Service Review
The operator I spoke with was very cheerful and explained everything that I asked with expertise. Good Job
Trusted Customer - 8 years ago
They explained everything in exactly words i...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
They explained everything in exactly words I understood, was so pleasant.
Trusted Customer - 8 years ago
Tim was wonderful and very through in explaining the...
Seniors Funeral Insurance Top Cover
Product Review
Tim explained the product so well I was able to discuss and purchase the same day
Service Review
Tim was wonderful and very through in explaining the product and was happy to purchase
Trusted Customer - 8 years ago
Friendly operator who knew the product well and...
Seniors Funeral Insurance Top Cover
Product Review
Benefits are good value and serve the need very well.
Service Review
Friendly operator who knew the product well and explained the benefits well.
Trusted Customer - 8 years ago
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Seniors Funeral Insurance Top Cover
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Trusted Customer - 8 years ago
Excellent service, friendly staff member who was also...
Seniors Funeral Insurance Top Cover
Service Review
Excellent service, friendly staff member who was also very informative. Did not make me feel rushed and sounded very sincere
Trusted Customer - 8 years ago
Its sell sell sell, no matter which product or company...
Seniors Funeral Insurance Essential Cover
Product Review
MY PURCHASE FOR ME ONLY NOT WANTED , I BOUGHT IT FOR OTHER PERSON ONLY .
Service Review
its SELL SELL SELL, NO MATTER WHICH PRODUCT OR COMPANY THEY REPRESENT , I SUPPOSE THE LADY WHO DID A GO0D JOB SELING MYSELF SOMTHING , EVEN THAT I DIDNT /COULNT AFFORD THE BEST , I FEEL LOT OF WORK DONE BUT REMEMBER SHE MIGHT WIN BUT ALL THE OTHERS COMPANIES WHO TRY SELL SELL SELL LOOSE-OUT , SO FAR THE CHEAPEST
Trusted Customer - 8 years ago
Each person i dealt with was extremely obliging and...
Seniors Funeral Insurance Top Cover
Product Review
It is a value for money policy and fits the bill for what I need and asked for.
Service Review
Each person I dealt with was extremely obliging and helpful. Yes, I would recommend them to others.
Trusted Customer - 8 years ago
My experience was not a pleasant one & l feel for...
Seniors Funeral Insurance Top Cover
Service Review
My experience was not a pleasant one & l feel for SENIORS it is not good enough. All l wanted was a quote online, but was phoned & felt like l was 'bullied' into the insurance even had to give my bank details (which l should never have done). The next day l wanted to cancel my policy & found it soooo difficult as she did not want to let me cancel, offering me all these other deals, in the end l was so upset as she would not let me simply cancel without harassing me trying to sell me other things which l already explained l could not even afford the policy that l was hoping to take out let alone all these other things. When she finally realised l was upset & she could not convince me with anything else, she merely said 'ok l have canceled it & hung up quite rudely in my ear. l will never recommend Aus Seniors Insurance to anyone ever, they are nothing but bullies & certainly have no compassion for the the seniors of our community.
Trusted Customer - 8 years ago
It's was good so far, wait til i get the $75 dollars...
Seniors Funeral Insurance Top Cover
Service Review
it's was good so far, wait til i get the $75 dollars gift card after 90 days ..i read some comments on FB some members didn't receive the gift card after joinning..let's wait and see
Trusted Customer - 8 years ago
Recommended yes
Seniors Funeral Insurance Top Cover
Service Review
Recommended Yes
Trusted Customer - 8 years ago
Definitely. instalments are affordable
Seniors Funeral Insurance Top Cover
Service Review
Definitely. Instalments are affordable
Trusted Customer - 8 years ago
I had shopped around and finally found the right...
Seniors Funeral Insurance Top Cover
Service Review
I had shopped around and finally found the right consultant. Enthusiastic for the product but not offensively pushy. With me, a soft sell beats a hard sell and this consultant knew her business. I will recommend your product to others.
Trusted Customer - 8 years ago
As we are in our 60's we felt it time to arrange...
Seniors Funeral Insurance Top Cover
Service Review
As we are in our 60's we felt it time to arrange Funeral Ins. So easy to do initially we made contact on line. A quick chat over thd phone explaining what was available and the relative fortnighty payments was eadily understood and we signed up immediately. Having the accidental death increase the payout was a bonus - hopefully we dont gave to takd advantage of this. Thank you
Trusted Customer - 8 years ago
Why not
Seniors Funeral Insurance Top Cover
Service Review
Why not
Trusted Customer - 8 years ago
The lady who helped me through the process was clear...
Seniors Funeral Insurance Top Cover
Service Review
The lady who helped me through the process was clear and concise, went back over the main points and made my decision easy.
Trusted Customer - 8 years ago
I would recommend seniors insurance as all my...
Seniors Funeral Insurance Top Cover
Service Review
I would recommend seniors insurance as all my requirements were met in a most professional way.
Trusted Customer - 8 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Service Review
excellent service from Dianne. She explained in plain English.
Trusted Customer - 8 years ago
Good customer service, spoke clearly, listened to me....
Seniors Funeral Insurance Top Cover
Service Review
Good customer service, spoke clearly, listened to me. Thank you
Trusted Customer - 8 years ago
They said they would email the policy and didn't not...
Seniors Funeral Insurance Top Cover
Service Review
They said they would email the policy and didn't not happy about that
Trusted Customer - 8 years ago
Great products and service
Seniors Funeral Insurance Top Cover
Product Review
Great products and service
Trusted Customer - 8 years ago
What i wanted only thing wrong was the age cut of i...
Seniors Funeral Insurance Top Cover
Product Review
what i wanted only thing wrong was the age cut of i would have liked my husband on to hes 80 very happy with it i didnt get the$75 gift card
Trusted Customer - 8 years ago
Very happy with information received and service
Seniors Funeral Insurance Top Cover
Product Review
Very happy with information received and service
Trusted Customer - 8 years ago
It gives me amount i want to insure for,price good pay...
Seniors Funeral Insurance Top Cover
Product Review
It gives me amount I want to insure for,price good pay monthly good,and reduction in price after a time allgood
Trusted Customer - 8 years ago
Just purchased but good so far
Seniors Funeral Insurance Top Cover
Product Review
Just purchased but good so far
Trusted Customer - 8 years ago
I just think i was on one policy changed to another...
Seniors Funeral Insurance Top Cover
Product Review
I just think i was on one policy changed to another what i paid should carry over
Trusted Customer - 8 years ago
I thought purchase was good for what we require
Seniors Funeral Insurance Top Cover
Product Review
I thought Purchase was good for what we require
Trusted Customer - 8 years ago
Policy and coverage sounded good but as pensioner...
Seniors Funeral Insurance Top Cover
Product Review
policy and coverage sounded good but as pensioner cannot afford to take out the cover
Trusted Customer - 8 years ago
What was said didn't happen
Seniors Funeral Insurance Essential Cover
Product Review
what was said didn't happen
Trusted Customer - 8 years ago
The entire policy sounds excellent... perhaps there...
Seniors Funeral Insurance Top Cover
Product Review
The entire policy sounds excellent... perhaps there will be room for some sort of improvement. I wont be around... but, the old saying...no one is perfect. Maybe state what may be included in a wake!
Trusted Customer - 8 years ago
My mind is at rest now that i have the insurance is in...
Seniors Funeral Insurance Top Cover
Product Review
My mind is at rest now that I have the insurance is in place.
Trusted Customer - 8 years ago
Good simple product easily explained and purchased
Seniors Funeral Insurance Top Cover
Product Review
Good simple product easily explained and purchased
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.