%
- Over all Percentage 92
- empty 8
Rated /5 from 313630862446 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1363,0862,446 customer reviews.
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Reviews
577-589 of 3136 reviews
577-589 of 3086 reviews
577-589 of 2446 reviews
Trusted Customer - 8 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Product Review
The cost I found a bit high, does not cater for pensioner income.
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Trusted Customer - 8 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Trusted Customer - 8 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Product Review
See comments in customer experience.
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 8 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 8 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 8 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Product Review
Again, simplicity. Operator explained everything clearly.
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 8 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Product Review
It is just what I need to finish my end of life knowing my kids and my new partner will not be out of pocket and this will ease any burdon they may encounter
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 8 years ago
When i rang i was surprised that i didn't get a...
Seniors Funeral Insurance Top Cover
Product Review
Just what I wanted at a fair price.
Service Review
When I rang I was surprised that I didn't get a recorded voice giving me options to " press one for", I was immediately greeted by a human, live and interested in my enquiry. He was polite, knowledgeable and friendly, it's been a long time since I have encountered this.
Trusted Customer - 8 years ago
Dj explained very thoroughly the funeral plan that we...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained very thoroughly the funeral plan that we were interested in
Trusted Customer - 8 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Trusted Customer - 8 years ago
I would recommend them join senior's
Seniors Funeral Insurance Top Cover
Product Review
Same as I said earlier they are good
Service Review
I would recommend them join Senior's
Trusted Customer - 8 years ago
Stafff effeminacy polite and good manners
Seniors Funeral Insurance Top Cover
Product Review
It was what could offord and gave me peace of mind
Service Review
Stafff Effeminacy polite and good manners
Trusted Customer - 8 years ago
I thought the fellow was very informative
Seniors Funeral Insurance Top Cover
Service Review
I thought the fellow was very informative
Trusted Customer - 8 years ago
Just plain old fashioned good service over the phone
Seniors Funeral Insurance Top Cover
Service Review
just plain old fashioned good service over the phone
Trusted Customer - 8 years ago
Yes i would recommend this agency. the lady i spoke to...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would recommend this Agency. The Lady I spoke to (sadly I can’t remember her name) was so helpful, she gave me choices of cover and information pertaining to each policy. Most important she did not rush me to make up my mind which cover suited us best. Thank you
Trusted Customer - 8 years ago
The service was great. it was clearly communicated to...
Seniors Funeral Insurance Top Cover
Service Review
The service was great. It was clearly communicated to me. My questions were answered clearly and I was satisfied with the service
Trusted Customer - 8 years ago
I was only wanting to get a quote but found i had...
Seniors Funeral Insurance Top Cover
Service Review
I was only wanting to get a quote but found I had bought a policy without even realising it.
Trusted Customer - 8 years ago
Because they a helpful and only to willing to listen....
Seniors Funeral Insurance Top Cover
Service Review
Because they a helpful and only to willing to listen. They told me every thing I wanted to know regarding my policy. I am satisfied in every way.
Trusted Customer - 8 years ago
I spoke to jake on the phone and he provided me with...
Seniors Funeral Insurance Top Cover
Service Review
I spoke to Jake on the phone and he provided me with all the information I needed and more... extremely happy with the Policy I have chosen.
Trusted Customer - 8 years ago
Very good
Seniors Funeral Insurance Top Cover
Service Review
Very good
Trusted Customer - 8 years ago
Gentleman i spoke with was very helpful and...
Seniors Funeral Insurance Top Cover
Service Review
Gentleman I spoke with was very helpful and considerate, unfortunately what we discussed and the email I was sent appeared to have differed in payment dates, so I had to ring back again. I then spoke with a female who seemed a little patronizing and I am still awaiting a confirmation email on the date change of my first payment
Trusted Customer - 8 years ago
The only insurance looking after senior citizens -...
Seniors Funeral Insurance Top Cover
Service Review
The ONLY Insurance looking after Senior Citizens - brilliant Customer Services,plain English,no hidden costs
Trusted Customer - 8 years ago
Very good service and explained well
Seniors Funeral Insurance Top Cover
Service Review
Very good service and explained well
Trusted Customer - 8 years ago
Good explanation and great service
Seniors Funeral Insurance Top Cover
Service Review
Good explanation and great service
Trusted Customer - 8 years ago
It was much more than i expected, pleasant surprise
Seniors Funeral Insurance Top Cover
Product Review
It was much more than I expected, pleasant surprise
Trusted Customer - 8 years ago
Better than the other companies i spoke to that day
Seniors Funeral Insurance Top Cover
Product Review
Better than the other companies I spoke to that day
Trusted Customer - 8 years ago
Four is a high score for me.
Seniors Funeral Insurance Top Cover
Product Review
Four is a high score for me.
Trusted Customer - 8 years ago
Hope that the policy is all that was explained
Seniors Funeral Insurance Top Cover
Product Review
Hope that the policy is all that was explained
Trusted Customer - 8 years ago
As previously stated. efficient staff.
Seniors Funeral Insurance Essential Cover
Product Review
as previously stated. Efficient staff.
Trusted Customer - 8 years ago
No fuss and fitted our needs
Seniors Funeral Insurance Top Cover
Product Review
No fuss and fitted our needs
Trusted Customer - 8 years ago
Very straight forward and reasonable
Seniors Funeral Insurance Top Cover
Product Review
Very straight forward and reasonable
Trusted Customer - 8 years ago
I only wanted a quote....
Seniors Funeral Insurance Top Cover
Product Review
I only wanted a quote....
Trusted Customer - 8 years ago
The cover is excellent and what i wanted
Seniors Funeral Insurance Top Cover
Product Review
The cover is excellent and what i wanted
Trusted Customer - 8 years ago
Good coverage, great benefits, top cover was too...
Seniors Funeral Insurance Essential Cover
Product Review
good coverage, great benefits, top cover was too expensive
Trusted Customer - 8 years ago
I am happy with the product choice i made.
Seniors Funeral Insurance Top Cover
Product Review
I am happy with the product choice I made.
Trusted Customer - 8 years ago
The policy suited my requirements
Seniors Funeral Insurance Top Cover
Product Review
the policy suited my requirements
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.