%
- Over all Percentage 92
- empty 8
Rated /5 from 307930482389 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0793,0482,389 customer reviews.
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Reviews
421-433 of 3079 reviews
421-433 of 3048 reviews
421-433 of 2389 reviews
Ioane Kome - 7 years ago
They explained very well and easy to understand...
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Service Review
They explained very well and easy to understand everything of the policy and the premiums
Trusted Customer - 7 years ago
Very good service
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Very good service
Kathryn Ober - 7 years ago
So far i am satisfied with the service however it is...
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I am happy with my purchase now. We will see what the future relationship with the provider is maintained as time goes by. It is difficult to read the small print in this process of responding to you.
Service Review
So far I am satisfied with the service however it is quite a lot of information to take in in one phone call. I think that it might be better to send out the information for people to brouse before they sign up.
REYNOUD BOSCH - 7 years ago
Understanding and prompt
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Understanding and prompt
Denise Kerr - 7 years ago
I only contacted "seniors insurance " online for a...
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I only contacted "Seniors Insurance " online for a quote within seconds of dulling out the form online I received a call from a young man from Seniors Insurance wanting to sign me up I did not get a chance to speak, he spoke so quickly I could not get a word in and before I knew it he had me signed up, and I was only wanting a quote, I was very pleased to learn that I have a 30 day cooling off period as I can weigh my options, as one thing I disagree on, is that you automatically assume that because someone goes on line to get a quote for Insurance that it is a Sale and I can assure you because of this assumption I will not be purchasing Seniors Insurance in this case as this is pressure selling and I totally disagree with this form of selling, as a Sales Consultant myself for about 30 years I abhor pressure selling, I have never done it and I do not like being pressured into signing up for something before fully considering my options.
Trusted Customer - 7 years ago
Kyle explained most things very well
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It appears to be a reasonable cost for what I am after. It is not the cheapest I have looked at, but I think it meets my needs
Service Review
Kyle explained most things very well
Keith Mcdougall - 7 years ago
Just a great company to be with
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They are great to be with
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Just a great company to be with
ROBBIE WALKER - 7 years ago
Yes i would recommend. staff member was pleasant and...
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Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.
Peter Turner - 7 years ago
I signed up with australian seniors funeral insurance...
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Same as Real Insurance which I thougt I was purchasing
Service Review
I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.
Rodney Stapleton - 7 years ago
Yes i would, nice to spe
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Yes i would, nice to spe
Kerry Jones - 7 years ago
Yes
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I received excellent customer service with good advice & information
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Yes
Trusted Customer - 7 years ago
Excellent customer service,helpful, they work with you...
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Excellent customer service,helpful, they work with you to get the right insurance Thanks
Trusted Customer - 7 years ago
Everything explained in plain english and all...
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Everything explained in plain English and all questions asked were fully answered. Probably the most friendly and efficient person I have spoken to on the phone for a long time.
Geoffrey Barr - 7 years ago
The young girl was very polite and efficient.
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Service Review
The young girl was very polite and efficient.
June Lovett - 7 years ago
Agent i spoke with seemed to be in a hurry! her voice...
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Service Review
Agent i spoke with seemed to be in a hurry! Her voice rather loud and i feel she could still get her information accross to the customer but in a calmer manner.
William Arthur Cooper - 7 years ago
The young? lady who helped me would be rated 10 as she...
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The young? lady who helped me would be rated 10 as she knew what she was talking about would recommend seniors to anyone.
Joanne Marsden - 7 years ago
I think your reps name was abbey/ abagail, she was...
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I think your reps name was Abbey/ Abagail, she was very gracious & kind & very understanding of the need to be pacienr with me understand when the timing of her call backs were ill time. Her willingness & kindness to reschedule on a number of occasions is what persuaded me to go with seniors insurance even though I was researching others. This young lady is to be highly commended for her compassion and gracious understanding of my vulnerability Thank young lady God Bless you in every area of your life My only criticism is that 'Seniors Insurance ' does not appear on my MasterCard stmt. where is the $75 eftpos card advertised please. It would be greatly appreciated &needed for food at this point in time. Thank you
Aurora Jolliffe - 7 years ago
Knowledge of their service and giving explanations. ...
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knowledge of their service and giving explanations. Not being pushy
Fred Carter - 7 years ago
They were very though in explaining what i was getting...
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They were very though in explaining what I was getting from my insurance policy.
wayne collins - 7 years ago
Polite easy to talk to friendly
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polite easy to talk to friendly
Mark Lennox - 7 years ago
Excellent service and a detailed analysis of the...
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Excellent service and a detailed analysis of the product and the terms of the agreement. Very knowledgeable gentleman
Trusted Customer - 7 years ago
Your representative was very helpful, but most...
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Your representative was very helpful, but most important explained the policy do and don't in plain understandable English.
HARLENE MACDONALD - 7 years ago
Efficient and effective
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Efficient and effective
Brett Nolan - 7 years ago
Because i was very how i was treated and how the...
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Because I was very how I was treated and how the policy was explained to me. Yes I would recommend Seniors insurance to my friends and family.
Trusted Customer - 7 years ago
Meets my needs at this time in my life. peace of mind...
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Meets my needs at this time in my life. Peace of mind for my children
Delija Whalley - 7 years ago
Excellent service and well informed
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Excellent service and well informed
Trusted Customer - 7 years ago
Good deal for money over a period of time
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Good deal for money over a period of time
Julia Vargas - 7 years ago
The cost i found a bit high, does not cater for...
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The cost I found a bit high, does not cater for pensioner income.
Denis COCHRANE - 7 years ago
See comments in customer experience.
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See comments in customer experience.
Peter Kershaw - 7 years ago
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Sheree Baxter - 7 years ago
Again, simplicity. operator explained everything...
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Again, simplicity. Operator explained everything clearly.
Robert Dale - 7 years ago
It is just what i need to finish my end of life...
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It is just what I need to finish my end of life knowing my kids and my new partner will not be out of pocket and this will ease any burdon they may encounter
Trusted Customer - 7 years ago
Just what i wanted at a fair price.
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Just what I wanted at a fair price.
RAEWYN AHIPENE - 7 years ago
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Steven O'Brien - 7 years ago
Same as i said earlier they are good
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Same as I said earlier they are good
Johannes Van Sleeuwen - 7 years ago
It was what could offord and gave me peace of mind
Seniors Funeral Insurance Top Cover
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It was what could offord and gave me peace of mind
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.