%
- Over all Percentage 92
- empty 8
Rated /5 from 306930422379 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0693,0422,379 customer reviews.
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Reviews
409-421 of 3069 reviews
409-421 of 3042 reviews
409-421 of 2379 reviews
IAN CLARKE - 7 years ago
Just happy with the service.
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Just happy with the service.
Amanda Logan - 7 years ago
Yes
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Very good for price thought the offer was very good
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Yes
Ioane Kome - 7 years ago
They explained very well and easy to understand...
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They explained very well and easy to understand everything of the policy and the premiums
Trusted Customer - 7 years ago
Very good service
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Very good service
Kathryn Ober - 7 years ago
So far i am satisfied with the service however it is...
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I am happy with my purchase now. We will see what the future relationship with the provider is maintained as time goes by. It is difficult to read the small print in this process of responding to you.
Service Review
So far I am satisfied with the service however it is quite a lot of information to take in in one phone call. I think that it might be better to send out the information for people to brouse before they sign up.
REYNOUD BOSCH - 7 years ago
Understanding and prompt
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Understanding and prompt
Denise Kerr - 7 years ago
I only contacted "seniors insurance " online for a...
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I only contacted "Seniors Insurance " online for a quote within seconds of dulling out the form online I received a call from a young man from Seniors Insurance wanting to sign me up I did not get a chance to speak, he spoke so quickly I could not get a word in and before I knew it he had me signed up, and I was only wanting a quote, I was very pleased to learn that I have a 30 day cooling off period as I can weigh my options, as one thing I disagree on, is that you automatically assume that because someone goes on line to get a quote for Insurance that it is a Sale and I can assure you because of this assumption I will not be purchasing Seniors Insurance in this case as this is pressure selling and I totally disagree with this form of selling, as a Sales Consultant myself for about 30 years I abhor pressure selling, I have never done it and I do not like being pressured into signing up for something before fully considering my options.
Trusted Customer - 7 years ago
Kyle explained most things very well
Seniors Funeral Insurance Essential Cover
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It appears to be a reasonable cost for what I am after. It is not the cheapest I have looked at, but I think it meets my needs
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Kyle explained most things very well
Keith Mcdougall - 7 years ago
Just a great company to be with
Seniors Funeral Insurance Top Cover
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They are great to be with
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Just a great company to be with
ROBBIE WALKER - 7 years ago
Yes i would recommend. staff member was pleasant and...
Seniors Funeral Insurance Top Cover
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Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.
Peter Turner - 7 years ago
I signed up with australian seniors funeral insurance...
Seniors Funeral Insurance Top Cover
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Same as Real Insurance which I thougt I was purchasing
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I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.
Rodney Stapleton - 7 years ago
Yes i would, nice to spe
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Yes i would, nice to spe
Trusted Customer - 7 years ago
Very helpful and did not hesitate to contact me back...
Seniors Funeral Insurance Top Cover
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Very helpful and did not hesitate to contact me back when I asked. Gave me answers to all the questions I had and was not pushy. Thank you
June Fryer - 7 years ago
Jason, the consultant, was patient and clear. he...
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Service Review
Jason, the consultant, was patient and clear. He explained all of the terms and conditions really well. He rang back when he said he would and his follow up was excellent. Well done.
Trusted Customer - 7 years ago
The consultant i spoke to was very helpful and...
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Service Review
The consultant I spoke to was very helpful and explained the terms clearly. I purchased this funeral insurance plan for my husband as I don’t want to be left with an overwhelming funeral bill if he should pass before me. I purchased my own funeral plan some years ago from Seniors Insurance so my daughter won’t be left with a bill upon my passing and I have liked the fact Seniors Insurance doesn’t constantly pester me to buy extra Insurance and just send me a yearly statement. I have confidence in their integrity.
Trusted Customer - 7 years ago
Team member very helpful
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team member very helpful
Barbara Winter - 7 years ago
Gentleman was polite,very patient with an older...
Seniors Funeral Insurance Essential Cover
Service Review
gentleman was polite,very patient with an older persons thought processes, explained carefully, good salespeson - when realised he would not sell dearer policy because of low funds he offered a basic package to suit my needs, very patient.
Carole Johnston - 7 years ago
Excellent explanation of policy and financial workings
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Excellent explanation of policy and financial workings
Trusted Customer - 7 years ago
Everything explained in plain english and all...
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Everything explained in plain English and all questions asked were fully answered. Probably the most friendly and efficient person I have spoken to on the phone for a long time.
Geoffrey Barr - 7 years ago
The young girl was very polite and efficient.
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The young girl was very polite and efficient.
June Lovett - 7 years ago
Agent i spoke with seemed to be in a hurry! her voice...
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Agent i spoke with seemed to be in a hurry! Her voice rather loud and i feel she could still get her information accross to the customer but in a calmer manner.
William Arthur Cooper - 7 years ago
The young? lady who helped me would be rated 10 as she...
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The young? lady who helped me would be rated 10 as she knew what she was talking about would recommend seniors to anyone.
Joanne Marsden - 7 years ago
I think your reps name was abbey/ abagail, she was...
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Service Review
I think your reps name was Abbey/ Abagail, she was very gracious & kind & very understanding of the need to be pacienr with me understand when the timing of her call backs were ill time. Her willingness & kindness to reschedule on a number of occasions is what persuaded me to go with seniors insurance even though I was researching others. This young lady is to be highly commended for her compassion and gracious understanding of my vulnerability Thank young lady God Bless you in every area of your life My only criticism is that 'Seniors Insurance ' does not appear on my MasterCard stmt. where is the $75 eftpos card advertised please. It would be greatly appreciated &needed for food at this point in time. Thank you
Aurora Jolliffe - 7 years ago
Knowledge of their service and giving explanations. ...
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knowledge of their service and giving explanations. Not being pushy
Rita Scales - 7 years ago
It fitted what i could afford at the moment with the...
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It fitted what I could afford at the moment with the option to increase the cover in the future.
Trusted Customer - 7 years ago
Ability to increase amount of insurance in $1000 lots...
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Ability to increase amount of insurance in $1000 lots compared to other companies in $5000 lots.
Trusted Customer - 7 years ago
Meets my needs at this time in my life. peace of mind...
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Meets my needs at this time in my life. Peace of mind for my children
Delija Whalley - 7 years ago
Excellent service and well informed
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Excellent service and well informed
Trusted Customer - 7 years ago
Good deal for money over a period of time
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Good deal for money over a period of time
Julia Vargas - 7 years ago
The cost i found a bit high, does not cater for...
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The cost I found a bit high, does not cater for pensioner income.
Denis COCHRANE - 7 years ago
See comments in customer experience.
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See comments in customer experience.
Peter Kershaw - 7 years ago
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Sheree Baxter - 7 years ago
Again, simplicity. operator explained everything...
Seniors Funeral Insurance Top Cover
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Again, simplicity. Operator explained everything clearly.
Robert Dale - 7 years ago
It is just what i need to finish my end of life...
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It is just what I need to finish my end of life knowing my kids and my new partner will not be out of pocket and this will ease any burdon they may encounter
Trusted Customer - 7 years ago
Just what i wanted at a fair price.
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Just what I wanted at a fair price.
RAEWYN AHIPENE - 7 years ago
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Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.