%
- Over all Percentage 92
- empty 8
Rated /5 from 311930732429 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1193,0732,429 customer reviews.
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Reviews
109-121 of 3119 reviews
109-121 of 3073 reviews
109-121 of 2429 reviews
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Website was easy to navigate and once my request was made I received a follow up phone call within 15 minutes. Customer service was excellent having the process explained fully. I would definitely recommend Seniors insurance.
Trusted Customer - 2 years ago
Excellent
Seniors Funeral Insurance
Product Review
I/we enquired about funeral insurance after just going through with a son's funeral. He had no money and we had very little, so this solution seemed obvious. The rates seem ok, but with us being pensioners time will tell. The time and patience spent by your rep was very good, thank you.
Service Review
Excellent
Ann Maria Luxford - 2 years ago
Great customer service
Seniors Funeral Insurance
Product Review
Very easy to deal with. Very happy about my bonus of a free will.
Service Review
Great customer service
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Thank you to the professional attitude of the person I spoke it. A credit to the company
Amelia Tupou Lolohea - 2 years ago
Seniors Funeral Insurance
Product Review
Im still new I will do it later
Rosangela M Williams - 2 years ago
Excellent very professional
Seniors Funeral Insurance
Product Review
Service Review
Excellent very professional
Trusted Customer - 2 years ago
My cso was knowledgeable and understood my situation....
Seniors Funeral Insurance
Product Review
I am a pensioner and believe I need to provide my sister with something to fund my funeral as I have no savings, house or any other assets. I chose this company as they appear genuine and fair in their dealings. The staff were helpful and the process was quite easy. The cost is a problem for me and I discussed this with the staff. I am sure this company is the right one to handle my policy.
Service Review
My CSO was knowledgeable and understood my situation. When I showed concern at the cost of the policy I felt there was a lack of concern or understanding either for my age (71yo) or the fact that I was not able to pay the suggested premium. She reduced the amount of cover so the premium was less but was still very high. I felt she was not empathetic at all and was exhibiting a "take it or leave it" attitude. I agreed to the policy but after thinking about the high premium, I have decided to cancel the policy.
Arthur Charles Dawson - 2 years ago
Straight forward
Seniors Funeral Insurance
Product Review
Clear concise interaction
Service Review
Straight forward
Lynn Ena Harkess - 2 years ago
I was very happy with the customer service officer...
Seniors Funeral Insurance
Product Review
Customer Service Officer was very helpful and explained the processes very clearly. Excellent !
Service Review
I was very happy with the Customer Service Officer friendly and very clear with all I had asked.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Great customer service from Dom. Very friendly, helpful and explained all items to ensure I understood what I was signing up for. I was also very happy with pricing. Highly recommend them.
Trusted Customer - 2 years ago
Very efficient.
Seniors Funeral Insurance
Product Review
Excellent. Fast & efficient. As well, affordable.
Service Review
Very efficient.
Raymond Harty - 2 years ago
Seniors Funeral Insurance
Product Review
Very happy with the discussion with Seniors Funeral consultant. Relieved to have the appropriate funeral insurance in place that is affordable to me as an aged pension.
Philip Stephen Culbert - 2 years ago
Service from rick was good and he has a good attitude,...
Seniors Funeral Insurance
Service Review
Service from Rick was good and he has a good attitude, my only point is all insurances companies are good when you pay a premium. If ever there’s a claim I will find out if you should have 5 stars. Phil
Christine Anne Camilleri - 2 years ago
Great service and well explained and helpful. thank...
Seniors Funeral Insurance
Service Review
Great service and well explained and helpful. Thank you to Alfie for his phone call and help.
Trusted Customer - 2 years ago
The entire process was easy all information was...
Seniors Funeral Insurance
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Catherine Brooks - 3 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Wendy Pieters - 3 years ago
Excellent service - answered all my questions...
Seniors Funeral Insurance
Service Review
Excellent service - answered all my questions regarding my insurance, very patient with me and all round great experience. Representative very knowledgeable about the products and no pressure.
Trusted Customer - 3 years ago
Professional experience & helpful
Seniors Funeral Insurance
Service Review
Professional experience & helpful
Jeffrey John Borg - 3 years ago
The consultant was knowledgeable and answered my...
Seniors Funeral Insurance
Service Review
The consultant was knowledgeable and answered my additional questions.
John Weis - 3 years ago
Nb, first person i spoke with was great. second person...
Seniors Funeral Insurance
Service Review
nb, First person I spoke with was great. Second person was not. She'd told me I was phoned at 7pm the night before. That was a not true.
Trusted Customer - 3 years ago
I had a funeral plan set up, the young man was easy to...
Seniors Funeral Insurance
Service Review
I had a funeral plan set up, the young man was easy to understand and it didn’t take long. The only thing was I was told an email would come through but it didn’t.. I called back the following day to say I hadn’t received an email…This time I spoke with a very helpful lady…however once again I never received an email! I have never had trouble before with my email….The paper work did eventually come through to my PO. Box.
Linda Hall - 3 years ago
Fantastic service everything was explained so easily...
Seniors Funeral Insurance
Service Review
Fantastic service everything was explained so easily to understand. Ken understood my concerns and worked with me to sort them out.
Mary Macgregor - 3 years ago
Very informative. the agent was unusually non...
Seniors Funeral Insurance
Service Review
Very informative. The agent was unusually non condescending which is gratifying to my age group.
Trusted Customer - 3 years ago
Very helpful and made everything so easy
Seniors Funeral Insurance
Service Review
Very helpful and made everything so easy
Trusted Customer - 2 years ago
Website was easy to navigate and once my request was...
Seniors Funeral Insurance
Product Review
Website was easy to navigate and once my request was made I received a follow up phone call within 15 minutes. Customer service was excellent having the process explained fully. I would definitely recommend Seniors insurance.
Trusted Customer - 2 years ago
I/we enquired about funeral insurance after just going...
Seniors Funeral Insurance
Product Review
I/we enquired about funeral insurance after just going through with a son's funeral. He had no money and we had very little, so this solution seemed obvious. The rates seem ok, but with us being pensioners time will tell. The time and patience spent by your rep was very good, thank you.
Ann Maria Luxford - 2 years ago
Very easy to deal with. very happy about my bonus of a...
Seniors Funeral Insurance
Product Review
Very easy to deal with. Very happy about my bonus of a free will.
Trusted Customer - 2 years ago
Thank you to the professional attitude of the person i...
Seniors Funeral Insurance
Product Review
Thank you to the professional attitude of the person I spoke it. A credit to the company
Amelia Tupou Lolohea - 2 years ago
Im still new i will do it later
Seniors Funeral Insurance
Product Review
Im still new I will do it later
Rosangela M Williams - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
I am a pensioner and believe i need to provide my...
Seniors Funeral Insurance
Product Review
I am a pensioner and believe I need to provide my sister with something to fund my funeral as I have no savings, house or any other assets. I chose this company as they appear genuine and fair in their dealings. The staff were helpful and the process was quite easy. The cost is a problem for me and I discussed this with the staff. I am sure this company is the right one to handle my policy.
Arthur Charles Dawson - 2 years ago
Clear concise interaction
Seniors Funeral Insurance
Product Review
Clear concise interaction
Lynn Ena Harkess - 2 years ago
Customer service officer was very helpful and...
Seniors Funeral Insurance
Product Review
Customer Service Officer was very helpful and explained the processes very clearly. Excellent !
Trusted Customer - 2 years ago
Great customer service from dom. very friendly,...
Seniors Funeral Insurance
Product Review
Great customer service from Dom. Very friendly, helpful and explained all items to ensure I understood what I was signing up for. I was also very happy with pricing. Highly recommend them.
Trusted Customer - 2 years ago
Excellent. fast & efficient. as well, affordable.
Seniors Funeral Insurance
Product Review
Excellent. Fast & efficient. As well, affordable.
Raymond Harty - 2 years ago
Very happy with the discussion with seniors funeral...
Seniors Funeral Insurance
Product Review
Very happy with the discussion with Seniors Funeral consultant. Relieved to have the appropriate funeral insurance in place that is affordable to me as an aged pension.
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.