%
- Over all Percentage 92
- empty 8
Rated /5 from 307130432381 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0713,0432,381 customer reviews.
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Reviews
829-841 of 3071 reviews
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829-841 of 2381 reviews
John Karamitakis - 7 years ago
Ash was very professional and when i asked him to ring...
Seniors Funeral Insurance Top Cover
Product Review
You could have it a bit lower in price.
Service Review
Ash was very professional and when I asked him to ring me back he would. Nothing never to hard for him.
John Wren - 7 years ago
At last a company that speaks english
Seniors Funeral Insurance Top Cover
Service Review
At last a company that speaks English
Carmel Muggeridge - 7 years ago
Amazing and literally immediate response by josh to my...
Seniors Funeral Insurance Top Cover
Service Review
Amazing and literally immediate response by Josh to my online request. Josh is well polished in his presentation and certainly knows his product and service. I congratulate Josh and Aus Seniors on such excellent customer service.
ALZIRA PEREIRA - 7 years ago
Besides excellent customer service on both accounts,...
Seniors Funeral Insurance Top Cover
Product Review
Awesome from what I enjoy right now with Real Insc, the bottom line being I have been guaranteed that premiums will not rise ever, going forward!!!!
Service Review
Besides excellent customer service on both accounts, Daniel was a font of knowledge with regard to Funeral Insc whereas Renato was rather a disappointment with regard to Home&Contents Insc unfortunately. I might add however, this is thru no fault of his. As he explained to me at the time it is because of the stringent structure of your policy in that, to me as the end user, the premium quoted was $100+ over what I am presently enjoying with my current provider, despite the fact that the Bldg value was $385,455 and contents at $20,00 as opposed to $4043,727 and $64,011 respectively. What can I say? I am a pensioner and looking at the bottom line I trust you will appreciate my reasons for not wanting to use ASIA for Home&Contents which therefore also resulted in loosing my motor insurance I might add.
Victoria Kelly - 7 years ago
Great customer service and friendly service and so not...
Seniors Funeral Insurance Top Cover
Product Review
Just because of the way policy explained. Friendly agent and helped me so much nothing was a trouble to him
Service Review
Great customer service and friendly service and so not pushy abd knowledgeable
Gary Lewis - 7 years ago
Patience and understanding of teleperson
Seniors Funeral Insurance Top Cover
Product Review
Happy with cover recieved
Service Review
Patience and understanding of teleperson
Trusted Customer - 7 years ago
The lady was efficient, told me the pertineant fact...
Seniors Funeral Insurance Top Cover
Service Review
the lady was efficient, told me the pertineant fact and was good
Trusted Customer - 7 years ago
All was good very nice to talk to yew will tell others
Seniors Funeral Insurance Top Cover
Service Review
All was good very nice to talk to yew will tell others
ROBYN WALKER - 7 years ago
Helpful and thorough
Seniors Funeral Insurance Top Cover
Service Review
Helpful and thorough
Julie Clugston - 7 years ago
Customer service officer i spoke to was very nice and...
Seniors Funeral Insurance Top Cover
Service Review
Customer service officer I spoke to was very nice and explained everything I neede to know.
Titilia B Dennis - 7 years ago
They were very helpful good communication and very...
Seniors Funeral Insurance Top Cover
Service Review
They were very helpful good communication and very clear. Yes I will recommend them to family and friends..
JEANETTE STROHFELD - 7 years ago
Great customer service!! very informative. great...
Seniors Funeral Insurance Top Cover
Product Review
The policy no gives me peace of mind.
Service Review
Great customer service!! Very informative. Great communication about the policy. Thank you
Maurice Thompson - 7 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Margery Scott - 7 years ago
Thank you. service satisfactory. when do iget my $75...
Seniors Funeral Insurance Top Cover
Service Review
Thank you. Service satisfactory. When do Iget my $75 voucher? Best wishes Margery Scott
Ronald Howell - 7 years ago
I spoke to an australian, that spoke clear english, ...
Seniors Funeral Insurance Top Cover
Service Review
I spoke to an Australian, that spoke clear English, and he was prepared to answer any question that L had
Charles Brown - 7 years ago
All good
Seniors Funeral Insurance Top Cover
Service Review
all good
Valerie Armitage - 7 years ago
The person i spoke with was articulate, new the...
Seniors Funeral Insurance Top Cover
Service Review
The person I spoke with was articulate, new the products, and was friendly
Trusted Customer - 7 years ago
Great service representative, explained the policy in...
Seniors Funeral Insurance Top Cover
Service Review
Great service Representative, explained the policy in understandable terms, very affordable prices...
Vailima Satiu - 7 years ago
Very quick and easy to apply for and clear spoken...
Seniors Funeral Insurance Top Cover
Service Review
very quick and easy to apply for and clear spoken assistant...well done
Carla Tatum - 7 years ago
So knowledgeable about the policy and just very...
Seniors Funeral Insurance Top Cover
Service Review
So knowledgeable about the policy and just very helpful and happy to be so.
Trusted Customer - 7 years ago
My sales person had alot of knowledge regarding this...
Seniors Funeral Insurance Top Cover
Service Review
My sales person had alot of knowledge regarding this product. I'm most impressed with the funeral plan that I purchased and extremely happy with the customer service provided to me by ERIN.
Trusted Customer - 7 years ago
Whilst the people were very pleasant i was forced to...
Seniors Funeral Insurance Top Cover
Service Review
Whilst the people were very pleasant I was forced to endure a long explanation of what they covered and ddidn't cover etc despite having watched a lengthy commercial stating all these facts over and over again for months. When I finally decided to call and "arrange a quote in minutes" I was on the phone for an extended amount of time. I explained to the girl that I knew all this and could probably recite her spiel she had to continue. An enquiry turned into a sale very quickly. Now I have to cancel.
ALLAN PENDLETON - 7 years ago
They recommended a new policy which we thought was...
Seniors Funeral Insurance Top Cover
Service Review
They recommended a new policy which we thought was great but after consideration we have decided to cancel the new policy and keep the old policy going Thank you for all you have done but the extra money per month is too much for us to pay.
Julie Billington - 7 years ago
I asked to cancel due to no money
Seniors Funeral Insurance Top Cover
Service Review
I asked to cancel due to no money
Jennifer Halls - 8 years ago
Even though the premiums are costly, what they cover...
Seniors Funeral Insurance Top Cover
Product Review
Even though the premiums are costly, what they cover is worth while.
Kevin Beresford - 8 years ago
Excellent service and product
Seniors Funeral Insurance Top Cover
Product Review
Excellent service and product
Trusted Customer - 8 years ago
Easy to initiate over the phone with friendly helpful...
Seniors Funeral Insurance Top Cover
Product Review
easy to initiate over the phone with friendly helpful staff
Trusted Customer - 8 years ago
Seems ok at this stage.haven't yet read all the details
Australian Seniors Final Expenses Insurance
Product Review
seems ok at this stage.Haven't yet read all the details
Trusted Customer - 8 years ago
Haven't used this service before and as yet not sure...
Seniors Funeral Insurance Top Cover
Product Review
Haven't used this service before and as yet not sure of this cover.
SUSAN THOMSON - 8 years ago
Yes. i never purchased this policy. your overly keen...
Seniors Funeral Insurance Top Cover
Product Review
Yes. I never purchased this policy. Your overly keen caller was so keen to "close the deal" that he didn't attempt to contact me when our line dropped out. He just went ahead and "closed the deal" himself. I am furious at this outcome and as stated before I demand that any funds removed from my account be replaced immediately.
Trusted Customer - 8 years ago
Good returns and incentives. i like the continuing...
Seniors Funeral Insurance Top Cover
Product Review
Good returns and incentives. I like the continuing reduction in premiums
Cathy Harvey - 8 years ago
Pleased with purchase of policy
Seniors Funeral Insurance Top Cover
Product Review
Pleased with purchase of policy
William Murray Robertson - 8 years ago
See previous answer not happy with wait time aspct of ...
Australian Seniors Final Expenses Insurance
Product Review
See previous answer not happy with Wait time aspct of my cover.
Neil Bairstow - 8 years ago
Very good value for money
Seniors Funeral Insurance Top Cover
Product Review
very good value for money
ROBIN MAPU - 8 years ago
Awesome service really appreciate the the way i was...
Seniors Funeral Insurance Top Cover
Product Review
Awesome service really appreciate the the way I was served over the phone.
Trusted Customer - 8 years ago
It is something that i needed to have as the savings i...
Seniors Funeral Insurance Top Cover
Product Review
It is something that I needed to have as the savings I had were used for something else.
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.