Reviews

2005-2017 of 3140 reviews

2005-2017 of 3089 reviews

2005-2017 of 2450 reviews

Trusted Customer - 9 years ago

Best funeral fund

Senior Funeral Insurance Plus

Product Review

Service Review

best funeral fund


Rated: 5 out of 5

Trusted Customer - 9 years ago

Customer service excellent

Senior Funeral Insurance Plus

Product Review

The young man who spoke to me was excellent

Service Review

Customer service excellent


Rated: 4.5 out of 5

Trusted Customer - 9 years ago

Excellent customer service officer.

Senior Funeral Insurance Plus

Product Review

Looks good to me.

Service Review

Excellent customer service officer.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Consultant was clear and well spoken, which is...

Australian Seniors Final Expenses Insurance (Level + 5%)

Product Review

The plan fitted our requirement very well.

Service Review

Consultant was clear and well spoken, which is important for people with hearing impairment.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Ery efficient

Senior Funeral Insurance Plus

Product Review

Clear and concise information

Service Review

ery efficient


Rated: 5 out of 5

Trusted Customer - 9 years ago

It doesn't take a rocket scientist to understand that...

Senior Funeral Insurance Plus

Product Review

It took your company three months of bumbling around and not cancelling my policy when I clearly explained that I was donating my body to science that the sheer printciple and just to take an extra $90 odd dollars from me, has caused the cancellation of my Pet Insurance (The more expensive of the two policies mind you!) As some poor fool failed to tell me that I would also be requiring a letter from my dogs vet before claiming which is going to take even more time wasting (very clever indeed, very clever! ) Don't get your staff to vacantly explain away unnecessary debiting of a customer when they can't show a drop of empathy. A very good money grabbing idea this was!

Service Review

It doesn't take a rocket scientist to understand that if I told your company clearly on a number of occasions around December of last year that I was donating my body to science and have no contact with my family, commonsense tells you to just cancel the find like I requested (I agreed to keep the more expensive pet insurance for heaven sake!) But upon finding now that you also require a history from my dogs vet before I can claim, why wasn't I simply told that when speaking to one of your operators the other day? Too much redtape and not enough service, I'm definitely looking for another company!


Rated: 1.5 out of 5

Trusted Customer - 9 years ago

Very good experience, thank you

Senior Funeral Insurance Plus

Service Review

Very good experience, thank you


Rated: 5 out of 5

Trusted Customer - 9 years ago

Good , efficient no fuss service, no complicated...

Senior Funeral Insurance Plus

Product Review

Good price and fantastic benefits.. No price increases ever, in fact a 5% reduction every 5 years..

Service Review

Good , efficient no fuss service, no complicated jargon and easy to understand


Rated: 5 out of 5

Trusted Customer - 9 years ago

Ash was very polite and helpful and went through the...

Senior Funeral Insurance Plus

Product Review

Very happy with what I have chosen for us

Service Review

Ash was very polite and helpful and went through the cover thoroughly giving me time to think things through and calling back which I appreciated.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Friendly agent

Senior Funeral Insurance Plus

Product Review

Don't know

Service Review

Friendly agent


Rated: 4.5 out of 5

Trusted Customer - 9 years ago

Very helpful and friendly

Senior Funeral Insurance Plus

Service Review

very helpful and friendly


Rated: 5 out of 5

Trusted Customer - 9 years ago

My enquiry for a free quote, led to immediate phone...

Senior Funeral Insurance Plus

Product Review

As explained to me in full detail, I feel completely certain that the policy I've taken up will meet every need that I was hoping to address plus many extras I didn't realise would be included? Also left me at ease that should my family or myself need to claim the processes required fairly simple & not reliant on waiting for a Death Certificate as such to enact, means the world to me to be certain I've put in place something that will meet not only my needs but also those of my family in what would be a very trying time?

Service Review

My enquiry for a free quote, led to immediate phone call from your offices, I felt left totally at ease that I had chosen the right company to ring & the service officer I spoke with totally answered each & every question I had entirely with a very professional yet sympathic application to make me totally at ease & certain of what I was obtaining!


Rated: 5 out of 5

Trusted Customer - 9 years ago

Your consultant bradley was a very well presented and...

Senior Funeral Insurance Plus

Service Review

Your consultant Bradley was a very well presented and pleasant natured person to deal with.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Excellent service, excellent in giving information in...

Senior Funeral Insurance Plus

Service Review

excellent service, excellent in giving information in easy understanding way


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very good service & explanation by service provider...

Senior Funeral Insurance Plus

Service Review

very good service & explanation by service provider Daniel .


Rated: 5 out of 5

Trusted Customer - 9 years ago

My first impression when your service consultant...

Senior Funeral Insurance Plus

Service Review

My first impression when your service consultant called me regarding our online request for quote was how pleasant and professional he was.


Rated: 5 out of 5

Trusted Customer - 9 years ago

The service over the phone went really good i was...

Senior Funeral Insurance Plus

Service Review

the service over the phone went really good I was happy with it


Rated: 5 out of 5

Trusted Customer - 9 years ago

Helpful friendly representative

Senior Funeral Insurance Plus

Service Review

Helpful friendly representative


Rated: 5 out of 5

Trusted Customer - 9 years ago

I been with australia senior insurance for long time...

Senior Funeral Insurance Plus

Service Review

I Been with Australia Senior Insurance for long time and I'm very happy with them.


Rated: 4 out of 5

Trusted Customer - 9 years ago

The young man who i was speaking to was lovely on the...

Senior Funeral Insurance Plus

Service Review

The young man who I was speaking to was lovely on the phone. His name was Kirk. He was helpful and patient and best of all, had a nice sense of humour.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very quick and efficient with information

Australian Seniors Final Expenses Insurance (Level + 5%)

Service Review

Very quick and efficient with information


Rated: 5 out of 5

Trusted Customer - 9 years ago

Phone help good. care for age and little knowledge of...

Senior Funeral Insurance Plus

Service Review

phone help good. Care for age and little knowledge of buying product.


Rated: 4 out of 5

Trusted Customer - 9 years ago

Time will tell

Senior Funeral Insurance Plus

Service Review

time will tell


Rated: 4 out of 5

Trusted Customer - 9 years ago

Explained the cover very clearly and professionally.

Senior Funeral Insurance Plus

Service Review

Explained the cover very clearly and professionally.


Rated: 4 out of 5

Trusted Customer - 10 years ago

Too early to comment...

Senior Funeral Insurance Plus

Product Review

Too early to comment...


Rated: 5 out of 5

Trusted Customer - 10 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 4 out of 5

Trusted Customer - 10 years ago

Excellent service

Senior Funeral Insurance Plus

Product Review

EXCELLENT SERVICE


Rated: 5 out of 5

Trusted Customer - 10 years ago

Australian Seniors Final Expenses Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 10 years ago

👍

Senior Funeral Insurance Plus

Product Review

👍


Rated: 4 out of 5

Trusted Customer - 10 years ago

Peace of mind, and very good service.

Senior Funeral Insurance Plus

Product Review

Peace of mind, and very good service.


Rated: 5 out of 5

Trusted Customer - 10 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 4 out of 5

Trusted Customer - 10 years ago

Just joined, so can't really rate your product at this...

Senior Funeral Insurance Plus

Product Review

Just joined, so can't really rate your product at this stage.


Rated: 4 out of 5

Trusted Customer - 10 years ago

I was looking for funeral insurance and have called a...

Senior Funeral Insurance Plus

Product Review

I was looking for funeral insurance and have called a few companies. I was happy to be able to add my daughter for a small amount extra. I hadn't been offered that previously. Thankyou. My oldest two children have just lost their dad st the age of 52 due to a tragic event and he had no funeral insurance. Being the next of kin they are trying to raise the money for his funeral. I don't want my children dealing with that added grief when I go.


Rated: 5 out of 5

Trusted Customer - 10 years ago

I am happy with the product cost and believe it will...

Australian Seniors Final Expenses Insurance

Product Review

I am happy with the product cost and believe it will suit the needs when the time arises


Rated: 5 out of 5

Trusted Customer - 10 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 5 out of 5

Trusted Customer - 10 years ago

Good product

Senior Funeral Insurance Plus

Product Review

Good product


Rated: 5 out of 5

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