%
- Over all Percentage 92
- empty 8
Rated /5 from 666862275579 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,6686,2275,579 customer reviews.
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Reviews
3217-3229 of 6668 reviews
3217-3229 of 6227 reviews
3217-3229 of 5579 reviews
Krystyna Wanda Waltosz - 5 years ago
Extremely informative . guy, to whom i spoke to was...
Seniors Term Life Insurance
Product Review
Extremely informative. Guy, to whom I spoke to, was just wonderful / a credit to your company, A rise would be well deserved.
Service Review
Extremely informative . Guy, to whom I spoke to was just wonderful - a credit to your company .
Peter Ian Hart - 5 years ago
The andrew was very helpful and efficient. the quality...
Seniors Term Life Insurance
Service Review
The Andrew was very helpful and efficient. The quality of the phone line was poor and made it hard to hear
Trusted Customer - 5 years ago
Followed up on our enquiry when they said they would
Seniors Funeral Insurance
Product Review
Very efficient service and explained our policy in detail
Service Review
Followed up on our enquiry when they said they would
Trusted Customer - 5 years ago
Kevin was very helpful... i was extremely disappointed...
Seniors Term Life Insurance
Product Review
Service Review
Kevin was very helpful... I was extremely disappointed that the company doesn’t offer a multi policy discount or pension concession, as I also have my car insurance policy with them.
Trusted Customer - 5 years ago
Excellent very professional
Seniors Term Life Insurance
Product Review
Just what l wanted for my partner in case l pass
Service Review
Excellent very professional
Kay - 5 years ago
Quick response, very friendly . explained policy...
Seniors Funeral Insurance
Service Review
Quick response, very friendly . Explained policy clearly. Very helpful with all the information.
Deidre Guthrie - 5 years ago
They were informative about the product
Seniors Term Life Insurance
Product Review
Service Review
They were informative about the product
Sharon Milne - 5 years ago
Very helpful
Seniors Term Life Insurance
Product Review
Seems to be a great product
Service Review
Very helpful
Trusted Customer - 5 years ago
Staff was awesome and very understandable explanation
Seniors Term Life Insurance
Product Review
Service Review
Staff was awesome and very understandable explanation
Trusted Customer - 5 years ago
Rachel that l spoke to explained everything to me and...
Seniors Term Life Insurance
Service Review
Rachel that l spoke to explained everything to me And was very helpful
Robert Foggo - 5 years ago
Prompt response. answered my questions satisfactorily....
Seniors Term Life Insurance
Product Review
Cost I think is affordable. Can increase cover at later stage by taking out additional policy at similar cost structure. Gave 30 days to review / consider decision. Cover commenced immediately.
Service Review
Prompt response. Answered my questions satisfactorily. Friendly service.Easy questions to respond to. Gave comparisons re cost of different insurance levels.
Louise Dow - 5 years ago
Australian seniors customer service representative.,...
Seniors Term Life Insurance
Product Review
As i am giving a true star rating as I may survive past the age of the termination of the policy. Be good if policy did continue on after the age of termination out lived as Goodwill for being a contributing customer for so long
Service Review
Australian Seniors customer service representative., was obliging in A ring back call. Which I did receive at time that was suited to me. Also was obliging in all asked questions were answered without hesitation . Respectfull
Trusted Customer - 8 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Trusted Customer - 8 years ago
Well for a start we are insured with senior house for...
Seniors Pet Insurance
Service Review
well for a start we are insured with senior house for approx 30 yeaRS never had a complaint
Trusted Customer - 8 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Trusted Customer - 8 years ago
The selling side of it was good but then i changed my...
Seniors Pet Insurance
Service Review
The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.
Trusted Customer - 8 years ago
Excellent very easy to understand upfront and honest
Seniors Pet Insurance
Service Review
Excellent very easy to understand upfront and honest
Trusted Customer - 8 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 8 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 8 years ago
The male staff member that i spoke to was very...
Seniors Pet Insurance
Service Review
The male staff member that I spoke to was very friendly and cheerful which was a pleasant surprise! He knew his product inside and out, and could have a decent conversation with me. He could answer every question that I asked him about the policy, and explained everything in plain and simple terms.
Trusted Customer - 8 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 8 years ago
A lot of insurance mumbo jumbo rules and regs was a...
Seniors Pet Insurance
Service Review
A lot of insurance mumbo jumbo rules and regs was a pain to listen to
Trusted Customer - 8 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 8 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 7 years ago
After comparison i was happy with my choice.
Seniors Pet Insurance
Product Review
AFTER COMPARISON i WAS HAPPY WITH MY CHOICE.
Trusted Customer - 7 years ago
Good policy coverage at reasonable price
Seniors Funeral Insurance Top Cover
Product Review
Good policy coverage at reasonable price
Trusted Customer - 7 years ago
Amazing customer service and great selection of...
Seniors Funeral Insurance Top Cover
Product Review
Amazing customer service and great selection of services
Trusted Customer - 7 years ago
Good value im happy with the price
Seniors Funeral Insurance Top Cover
Product Review
Good value im happy with the price
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 7 years ago
Very comprehensive cover at a competitive price.
Seniors Pet Insurance
Product Review
Very comprehensive cover at a competitive price.
Trusted Customer - 8 years ago
Great service happy to reccomend
Seniors Funeral Insurance Top Cover
Product Review
great service happy to reccomend
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
Would have been 5 strars....except there was no...
Seniors Funeral Insurance Top Cover
Product Review
would have been 5 strars....except there was no incentive for having 3 policies direct debited from same account... namely john briffa
Trusted Customer - 8 years ago
Covered me for basic cover, without frills, so my...
Seniors Funeral Insurance Essential Cover
Product Review
covered me for basic cover, without frills, so my children dont have to when I am gone
Trusted Customer - 8 years ago
We went with the product, because it met our current...
Seniors Funeral Insurance Top Cover
Product Review
We went with the product, because it met our current needs.
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