%
- Over all Percentage 92
- empty 8
Rated /5 from 664962145563 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,6496,2145,563 customer reviews.
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Reviews
3205-3217 of 6649 reviews
3205-3217 of 6214 reviews
3205-3217 of 5563 reviews
Sharon Milne - 5 years ago
Very helpful
Seniors Term Life Insurance
Product Review
Seems to be a great product
Service Review
Very helpful
Trusted Customer - 5 years ago
Staff was awesome and very understandable explanation
Seniors Term Life Insurance
Product Review
Service Review
Staff was awesome and very understandable explanation
Trusted Customer - 5 years ago
Rachel that l spoke to explained everything to me and...
Seniors Term Life Insurance
Service Review
Rachel that l spoke to explained everything to me And was very helpful
Robert Foggo - 5 years ago
Prompt response. answered my questions satisfactorily....
Seniors Term Life Insurance
Product Review
Cost I think is affordable. Can increase cover at later stage by taking out additional policy at similar cost structure. Gave 30 days to review / consider decision. Cover commenced immediately.
Service Review
Prompt response. Answered my questions satisfactorily. Friendly service.Easy questions to respond to. Gave comparisons re cost of different insurance levels.
Louise Dow - 5 years ago
Australian seniors customer service representative.,...
Seniors Term Life Insurance
Product Review
As i am giving a true star rating as I may survive past the age of the termination of the policy. Be good if policy did continue on after the age of termination out lived as Goodwill for being a contributing customer for so long
Service Review
Australian Seniors customer service representative., was obliging in A ring back call. Which I did receive at time that was suited to me. Also was obliging in all asked questions were answered without hesitation . Respectfull
Patricia Profit - 5 years ago
Pleasant, patient and knowledgeable
Seniors Term Life Insurance
Product Review
happy with result and feel now that I am covered, no problem
Service Review
pleasant, patient and knowledgeable
Trusted Customer - 5 years ago
Easy and helpful
Seniors Funeral Insurance
Product Review
It seems a fair deal and give some financial assurance which is what I need.
Service Review
Easy and helpful
Ivan Kitevski - 5 years ago
Thay eas very helpful and nice ,shure ii would...
Seniors Funeral Insurance
Product Review
Service Review
Thay eas very helpful and nice ,shure ii would recommend them to my friends!Thanks a lot for good service!
Trusted Customer - 5 years ago
Very supportive and informative. viewing the website...
Seniors Term Life Insurance
Service Review
Very supportive and informative. Viewing the website online was also a great help to make a better decision
David Ross - 5 years ago
Very easy to apply
Seniors Term Life Insurance
Product Review
Service Review
very easy to apply
Trusted Customer - 5 years ago
Service was wonderful. rick was knowledgeable,...
Seniors Funeral Insurance
Product Review
Service Review
Service was wonderful. Rick was knowledgeable, understanding and very helpful. I did find the office space noisy at times and difficult to hear.
Tracey Lindsay - 5 years ago
The lady i spoke to about my insurance was so very...
Seniors Term Life Insurance
Product Review
I’m very happy with my quote and signed up right away.
Service Review
The lady I spoke to about my insurance was so very nice and explained everything perfectly for me to understand. Extremely happy. Thanks.
Trusted Customer - 8 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Trusted Customer - 8 years ago
The selling side of it was good but then i changed my...
Seniors Pet Insurance
Service Review
The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.
Trusted Customer - 8 years ago
Excellent very easy to understand upfront and honest
Seniors Pet Insurance
Service Review
Excellent very easy to understand upfront and honest
Trusted Customer - 8 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 8 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 8 years ago
The male staff member that i spoke to was very...
Seniors Pet Insurance
Service Review
The male staff member that I spoke to was very friendly and cheerful which was a pleasant surprise! He knew his product inside and out, and could have a decent conversation with me. He could answer every question that I asked him about the policy, and explained everything in plain and simple terms.
Trusted Customer - 8 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 8 years ago
A lot of insurance mumbo jumbo rules and regs was a...
Seniors Pet Insurance
Service Review
A lot of insurance mumbo jumbo rules and regs was a pain to listen to
Trusted Customer - 8 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 8 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 8 years ago
I asked for a quote online and i received a phone call...
Seniors Pet Insurance
Service Review
I asked for a quote online and I received a phone call early the next day. I was given a quote and it took me 3 calls to get the my information together the team member called me each time rather than have me call back. The 10% discount was my main motivation for choosing Seniors Insurance.
Trusted Customer - 8 years ago
When i rang i was surprised that i didn't get a...
Seniors Funeral Insurance Top Cover
Service Review
When I rang I was surprised that I didn't get a recorded voice giving me options to " press one for", I was immediately greeted by a human, live and interested in my enquiry. He was polite, knowledgeable and friendly, it's been a long time since I have encountered this.
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
Would have been 5 strars....except there was no...
Seniors Funeral Insurance Top Cover
Product Review
would have been 5 strars....except there was no incentive for having 3 policies direct debited from same account... namely john briffa
Trusted Customer - 8 years ago
Covered me for basic cover, without frills, so my...
Seniors Funeral Insurance Essential Cover
Product Review
covered me for basic cover, without frills, so my children dont have to when I am gone
Trusted Customer - 8 years ago
We went with the product, because it met our current...
Seniors Funeral Insurance Top Cover
Product Review
We went with the product, because it met our current needs.
Trusted Customer - 8 years ago
The insurance is a little more expensive than some...
Seniors Funeral Insurance Top Cover
Product Review
The insurance is a little more expensive than some othes insurance companies out there but after doing my research i went with Seniors Insurance with as i company i can trust .
Trusted Customer - 8 years ago
As we are new to pet insurance, it's a bit early....
Seniors Pet Insurance
Product Review
As we are NEW to Pet Insurance, it's a bit early. Based on the initial customer service, it's looking good :)
Trusted Customer - 8 years ago
Its what i needed no frills
Seniors Funeral Insurance Top Cover
Product Review
its what i needed no frills
Trusted Customer - 8 years ago
I'm hoping that should the need a raise & im forced...
Seniors Funeral Insurance Top Cover
Product Review
I'm hoping that should the need a raise & im forced through unforeseen circumstances I can still keep my policy
Trusted Customer - 8 years ago
It is what i needed. i can get back my money in a...
Seniors Funeral Insurance Top Cover
Product Review
it is what I needed. I can get back my money in a certain time. The premium goes down.
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
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