Reviews

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John Hext - 5 years ago

Their website is a model of good design, with clear...

Seniors Car Insurance

Product Review

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Service Review

Their website is a model of good design, with clear instructions and easy to navigate. If only all the others were as good! The great attraction for car insurance was the option that gives lower rates for users who drive fewer kilometers. That saved us $300!


Rated: 5 out of 5

Joseph Barry Raises - 5 years ago

Friendly, helpful and informative. very good customer...

Seniors Car Insurance

Product Review

Flexible options at an affordable price for retirees.

Service Review

Friendly, helpful and informative. Very good customer service.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Mostly done on the website. it was easy to understand,...

Seniors Car Insurance

Product Review

Great online service. Shame you need to call back with more information re: new cars. This should be an online option.

Service Review

Mostly done on the website. It was easy to understand, although I did need to ring regarding a few things. Maybe add a feature in car insurance for new cars, obviously rego is not known until car is collected, neither is km’s. Having to call back is inconvenient.


Rated: 4 out of 5

Beth Mcdonald - 5 years ago

Very easy to manoeuvre through each question

Seniors Car Insurance

Product Review

Good Price, and how easy it is to read and manoeuvre around all the jargon. Most companies don’t talk so the people can understand. I am going to look at changing all my insurances

Service Review

Very easy to manoeuvre through each question


Rated: 5 out of 5

Trusted Customer - 5 years ago

The ladies were friendly, but i had given all my...

Seniors Car Insurance

Product Review

The policy is adapted to my usage, because I only use my car a couple of times a week.

Service Review

The ladies were friendly, but I had given all my information the first call and set up the policy, but when I didn’t hear anything back I rang again and had to start alll over again, same questions.


Rated: 4.5 out of 5

Trusted Customer - 5 years ago

Very easy to do on line applications and very...

Seniors Car Insurance

Product Review

The best policy offered and very suitable for pensioners. It is hard to get genuine discounts when only on a pension.

Service Review

Very easy to do on line applications and very professional follow up if any questions.


Rated: 5 out of 5

Dianne Thatcher - 5 years ago

Your company was referred to us by a friend and now i...

Seniors Home Insurance

Product Review

The cover is just what we asked for at a very affordable price.

Service Review

Your company was referred to us by a friend and now I can understand why. The online quote is so user friendly and the prompt contact from Daniel following this was welcomed. He helped me in a friendly professional way. I also like the way you can call back and ask to speak to the same person should you need to.


Rated: 5 out of 5

Trusted Customer - 5 years ago

The phone was answered very quickly and the lady we...

Seniors Car Insurance

Product Review

We were comparing car insurance and Australian Seniors came in cheaper than our present insurance company (which we have been very happy with) so we hope Australian Seniors live up to what they claim.

Service Review

The phone was answered very quickly and the lady we spoke to was very efficient and helpful.


Rated: 5 out of 5

Pamela Hyde - 5 years ago

They listened, provided detailed accurate information...

Seniors Landlords Insurance

Product Review

Excellent and comprehensive value

Service Review

They listened, provided detailed accurate information and assistance.


Rated: 5 out of 5

Brenda Murray - 5 years ago

The person i spoke to was very pleasant and very...

Seniors Home Insurance

Service Review

The person I spoke to was very pleasant and very helpful


Rated: 5 out of 5

Robert Semmens - 5 years ago

Good value home & contents insurance and car insurance...

Seniors Home Insurance

Product Review

Easy to understand policy and cheaper than other insurers, as I thoroughly checked many.

Service Review

Good value Home & Contents Insurance and Car Insurance as well and a very easy online experience with good service.


Rated: 5 out of 5

Darren Buckley - 5 years ago

My consultant nina was extremely knowledgeable, polite...

Seniors Home Insurance

Product Review

Extremely competitive Premium’s and find the “Pay as you Drive” a great option. Also the Multi Policy Discounts were welcomed.

Service Review

My Consultant NINA was extremely knowledgeable, polite and an absolute pleasure to correspond with. Together we spent some time transferring two Car Policy’s and a Home Contents Policy from another provider to Senior’s. NINA assisted me in deciding what level of cover was appropriate and explained the basics of all policies. NINA must be a great asset to Seniors Insurance.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Just happy with the service.

Seniors Funeral Insurance Essential Cover

Service Review

Just happy with the service.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Yes

Seniors Funeral Insurance Top Cover

Service Review

Yes


Rated: 5 out of 5

Trusted Customer - 8 years ago

They explained very well and easy to understand...

Seniors Funeral Insurance Top Cover

Service Review

They explained very well and easy to understand everything of the policy and the premiums


Rated: 5 out of 5

Trusted Customer - 8 years ago

Very good service

Seniors Funeral Insurance Top Cover

Service Review

Very good service


Rated: 5 out of 5

Trusted Customer - 8 years ago

A very easy transaction very professional to deal...

Seniors Pet Insurance

Service Review

A very easy transaction very professional to deal with,have already had my car insured with Senior and recommend you to my friend.will be looking forward to dealing with you again and thank you to Irene for her friendly helpful way .Sincerly Maureen Aked


Rated: 5 out of 5

Trusted Customer - 8 years ago

At least i was able to talk to someone i understood...

Seniors Pet Insurance

Service Review

At least I was able to talk to someone I understood and if I needed to insure any more pets I would use them


Rated: 4 out of 5

Trusted Customer - 8 years ago

So far i am satisfied with the service however it is...

Seniors Funeral Insurance Top Cover

Service Review

So far I am satisfied with the service however it is quite a lot of information to take in in one phone call. I think that it might be better to send out the information for people to brouse before they sign up.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Understanding and prompt

Seniors Funeral Insurance Top Cover

Service Review

Understanding and prompt


Rated: 5 out of 5

Trusted Customer - 8 years ago

Explained the policy well. helpful .

Seniors Pet Insurance

Service Review

explained the policy well. helpful .


Rated: 5 out of 5

Trusted Customer - 8 years ago

I only contacted "seniors insurance " online for a...

Seniors Funeral Insurance Top Cover

Service Review

I only contacted "Seniors Insurance " online for a quote within seconds of dulling out the form online I received a call from a young man from Seniors Insurance wanting to sign me up I did not get a chance to speak, he spoke so quickly I could not get a word in and before I knew it he had me signed up, and I was only wanting a quote, I was very pleased to learn that I have a 30 day cooling off period as I can weigh my options, as one thing I disagree on, is that you automatically assume that because someone goes on line to get a quote for Insurance that it is a Sale and I can assure you because of this assumption I will not be purchasing Seniors Insurance in this case as this is pressure selling and I totally disagree with this form of selling, as a Sales Consultant myself for about 30 years I abhor pressure selling, I have never done it and I do not like being pressured into signing up for something before fully considering my options.


Rated: 3 out of 5

Trusted Customer - 8 years ago

Kyle explained most things very well

Seniors Funeral Insurance Essential Cover

Service Review

Kyle explained most things very well


Rated: 4 out of 5

Trusted Customer - 8 years ago

Just a great company to be with

Seniors Funeral Insurance Top Cover

Service Review

Just a great company to be with


Rated: 4 out of 5

John Hyam - 5 years ago

Premium could be lower but acceptable

Seniors Term Life Insurance

Product Review

Premium could be lower but acceptable


Rated: 4 out of 5

Trusted Customer - 5 years ago

It was exactly what i was looking for with no fuss.

Seniors Term Life Insurance

Product Review

It was exactly what I was looking for with no fuss.


Rated: 5 out of 5

Patrick Hyland - 5 years ago

Seniors Term Life Insurance

Product Review


Rated: 5 out of 5

Rodney Masters - 5 years ago

Seniors Term Life Insurance

Product Review


Rated: 5 out of 5

Carol Murphy - 5 years ago

I’m confident with this insurer

Seniors Term Life Insurance

Product Review

I’m confident with this insurer


Rated: 5 out of 5

Trusted Customer - 5 years ago

Appears very good though may be a little over my budget

Seniors Term Life Insurance

Product Review

Appears very good though may be a little over my budget


Rated: 4 out of 5

Iain Lapworth - 5 years ago

Seniors Funeral Insurance Top Cover

Product Review


Rated: 1 out of 5

Julie Stavridis - 5 years ago

Reassuring and helpful. would recommend to my friends

Seniors Term Life Insurance

Product Review

Reassuring and helpful. Would recommend to my friends


Rated: 5 out of 5

Trusted Customer - 5 years ago

Seniors Term Life Insurance

Product Review


Rated: 5 out of 5

John FUNCH - 5 years ago

I could have done better but it was all i could...

Seniors Term Life Insurance

Product Review

i could have done better but it was all i could afford. their rates were ok and i would have liked to go higher but as a pensioner it was all i could handle


Rated: 4 out of 5

Nola Howard - 5 years ago

When l called australian seniors insurance l felt most...

Seniors Term Life Insurance

Product Review

When l called Australian Seniors Insurance l felt most welcome and the lady l spoke to was very nice and was explaining every thing very clearly and precisely and listening to what l was saying and laughed along with me. She was wonderful and very professional. I really appreciated it. I felt very grateful and relieved that l now had the life Insurance l wanted. A Big Thank You Australian Seniors Insurance.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Efficient and was fully informed of what i was...

Seniors Term Life Insurance

Product Review

Efficient and was fully informed of what I was purchasing


Rated: 5 out of 5

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