%
- Over all Percentage 96
- empty 8
Rated /5 from 11569311057 Reviews
Australian Seniors Reviews
969694% of our customers are pleased with our products and services out of 1,1569311,057 customer reviews.
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Reviews
565-577 of 1156 reviews
565-577 of 931 reviews
565-577 of 1057 reviews
Epenesa Schuster - 2 years ago
Seniors Life Insurance
Product Review
Toa Tauai - 2 years ago
It was good very professional , and punctual and...
Seniors Life Insurance
Product Review
He was very friendly and helpful. He made sure I understood the questions he had read out before we go any further. Good service . Well done.!!
Service Review
It was good very professional , and punctual and friendly as well.
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
excellent service
Trusted Customer - 2 years ago
In a few words, the gentleman concerned was thorough;...
Seniors Life Insurance
Product Review
Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!
Service Review
In a few words, the gentleman concerned was thorough; not pushy, ie., took his time to explain the policy(s) thoroughly also! An excellent manner - you have a great member! Don’t lose him!!
June Andrew - 2 years ago
Prompt and helpful
Seniors Life Insurance
Product Review
Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.
Service Review
prompt and helpful
Trusted Customer - 2 years ago
Communication was clear and concise, with helpful...
Seniors Life Insurance
Product Review
As I am new to this service, I can qualify my purchase as time goes by
Service Review
Communication was clear and concise, with helpful advice
Trusted Customer - 2 years ago
Thursday, 03 october, service was excellent, with the...
Seniors Life Insurance
Product Review
Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.
Service Review
Thursday, 03 October, service was excellent, with the promise of a follow-up phone call for my wife to provide her details at 3pm on the Friday, but we did not receive that call. I called back at 4:40pm on Friday 04 October, and received a very polite gentleman, as was the first one, who was going to ensure we received that phone call within approx. 15 minutes. If we had received the 3pm call today, the rate would have been excellent.
Sam Coleman - 2 years ago
The product came up affordable
Seniors Life Insurance
Product Review
Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again
Service Review
The product came up affordable
Trusted Customer - 2 years ago
Just signed up, let see how we go
Seniors Life Insurance
Product Review
Just signed up, let see how we go
Service Review
Just signed up, let see how we go
Keith Alan Lepley - 2 years ago
The response was quick and professional going through...
Seniors Life Insurance
Product Review
I chose life assurance because I am getting older and need to make sure my family is financially secure
Service Review
The response was quick and professional going through however I could ask questions at any time
Trusted Customer - 2 years ago
Again, it took 3 calls, with me being disconnected on...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Service Review
Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Trusted Customer - 4 years ago
Very happy with the service francis gave to me.
Seniors Term Life Insurance
Service Review
Very happy with the service Francis gave to me.
Trusted Customer - 4 years ago
Awesome experience from beginning to end.
Seniors Term Life Insurance
Service Review
Awesome experience from beginning to end.
Rodney Wilson - 4 years ago
Well explained and detailed support
Seniors Term Life Insurance
Service Review
Well explained and detailed support
Trusted Customer - 4 years ago
I had the best experience and i have trouble with long...
Seniors Term Life Insurance
Service Review
I had the best Experience and I have trouble with long intense phone calls however the guy on the phone really talked me through but stayed professional
Trusted Customer - 4 years ago
I was very happy with the service and plan i was given.
Seniors Term Life Insurance
Service Review
I was very happy with the service and plan I was given.
Trusted Customer - 4 years ago
I was very well looked after by the team member who...
Seniors Term Life Insurance
Service Review
I was very well looked after by the team member who helped me to apply for a small Plan. I look forward to a very good relationship with Australian Seniors Insurance. Regards Sandra.
Kathryn Gunning - 4 years ago
Great service reps made the process very stress free,...
Seniors Term Life Insurance
Service Review
Great service reps made the process very stress free, Highly recommend Australian Seniors, Happy with the services i have purchased.
Helen Dianne Mills - 4 years ago
Customer service prompt and friendly
Seniors Term Life Insurance
Service Review
Customer service prompt and friendly
Janice Jean Walker - 4 years ago
Very helpful
Seniors Term Life Insurance
Service Review
Very helpful
Trusted Customer - 4 years ago
It was easy to apply and get my insurance up and...
Seniors Term Life Insurance
Service Review
It was easy to apply and get my insurance up and running.
Trusted Customer - 4 years ago
Yes, i recommend to my friends. very easy to do on the...
Seniors Term Life Insurance
Service Review
Yes, I recommend to my friends. Very easy to do on the phone.
Trusted Customer - 4 years ago
Your service officer was so nice l have just lost my...
Seniors Term Life Insurance
Service Review
Your service officer was so nice l have just lost my husband and he left me nothing only beautiful memories so I thought l should take out insurance on myself so my children don't go through having no money for my funeral. Tim was so good he explained everything to me so now I have a good policy thankyou Tim
Epenesa Schuster - 2 years ago
Seniors Life Insurance
Product Review
Toa Tauai - 2 years ago
He was very friendly and helpful. he made sure i...
Seniors Life Insurance
Product Review
He was very friendly and helpful. He made sure I understood the questions he had read out before we go any further. Good service . Well done.!!
Trusted Customer - 2 years ago
Excellent service
Seniors Life Insurance
Product Review
excellent service
Trusted Customer - 2 years ago
Being a pensioner with a partner that’s on full...
Seniors Life Insurance
Product Review
Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!
June Andrew - 2 years ago
Cameron the gentleman who phoned back promptly after...
Seniors Life Insurance
Product Review
Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.
Trusted Customer - 2 years ago
As i am new to this service, i can qualify my purchase...
Seniors Life Insurance
Product Review
As I am new to this service, I can qualify my purchase as time goes by
Trusted Customer - 2 years ago
Life assurance policy purchased, with a follow-up call...
Seniors Life Insurance
Product Review
Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.
Sam Coleman - 2 years ago
Have always shyed away from taken any offer to insure...
Seniors Life Insurance
Product Review
Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again
Trusted Customer - 2 years ago
Just signed up, let see how we go
Seniors Life Insurance
Product Review
Just signed up, let see how we go
Keith Alan Lepley - 2 years ago
I chose life assurance because i am getting older and...
Seniors Life Insurance
Product Review
I chose life assurance because I am getting older and need to make sure my family is financially secure
Trusted Customer - 2 years ago
The policy was very much like other offers from other...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Trusted Customer - 2 years ago
Good and clear communication with the...
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
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For total peace of mind for your entire family, get a quote from our friendly team today on 1300 050 510. You can also request a call-back at a time that suits you.