%
- Over all Percentage 96
- empty 8
Rated /5 from 1026844927 Reviews
Australian Seniors Reviews
969694% of our customers are pleased with our products and services out of 1,026844927 customer reviews.
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Reviews
445-457 of 1026 reviews
445-457 of 844 reviews
445-457 of 927 reviews
Trusted Customer - 2 years ago
Again, it took 3 calls, with me being disconnected on...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Service Review
Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Robert Butterly - 2 years ago
Very straightforward and no sales talk
Seniors Life Insurance
Product Review
Excellent service.
Service Review
Very straightforward and no sales talk
Pauline Matene - 2 years ago
Great, very professional
Seniors Life Insurance
Product Review
He knew what he was talking about. Very polite, very happy about terms and conditions. I’m happy about the fortnightly payments amount
Service Review
Great, very professional
Slim Apuita - 2 years ago
Seniors Life Insurance
Product Review
I never thought that it was that easy to apply for a life insurance policy until I came across the seniors life insurance policy add on television and with high cost of living I can't to live berdern behind for My family to pay so I applied and now I am very very happy thank you Australia seniors insurance for you have made me the most happiest man on earth. Thank you and God Bless.
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Peter Rivers - 2 years ago
The life insurance policy is too expensive. tried to...
Seniors Life Insurance
Product Review
Over priced for the amount offered to me. Tried to cancel the policy but have to wait for a customer service rep to call me within 48 hours. Still waiting. Most insurance companies can cancel your policy on the spot when you phone to cancel a policy.
Service Review
The life insurance policy is too expensive. Tried to cancel the policy but can’t cancel immediately, have to wait for a service rep to call me within 48 hours of asking to cancel my policy. Most other companies can. Cancel policies immediately.
Karen Hall - 2 years ago
Most helpful and answered all of my questions. ...
Seniors Life Insurance
Product Review
All my questions were answered by a very competent person and I am more than satisfied with my result. Thank you 👍😊
Service Review
Most helpful and answered all of my questions. Thank you, 👍😊
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Good Job.
Trusted Customer - 2 years ago
Fantastic
Seniors Life Insurance
Product Review
Very helpful.
Service Review
Fantastic
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Exceptional standard of efficient customer service was experienced. Many thanks.
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Quick to take your money and signed up for the insurance but difficult to cancel if you change your mind. I was told I can cancel anytime just call during business hours during the cooling period. Called the next day after deciding the policy is not right for me. Only to be told that someone will call me back to discuss, within the next 1-2 days. No I don’t want to discuss anything, I just want to cancel the policy. Now I have to wait. Which makes someone who is elderly like me anxious not knowing when this will happen or not.
Marie Iles - 3 years ago
Fast quote, easy to understand and helpful staff
Seniors Term Life Insurance
Service Review
fast quote, easy to understand and helpful staff
Trusted Customer - 3 years ago
Exceptional customer service.
Seniors Term Life Insurance
Service Review
Exceptional customer service.
Trusted Customer - 3 years ago
Very knowledgeable with information provided
Seniors Term Life Insurance
Service Review
Very knowledgeable with information provided
Ma Janina Siongco Hipolito - 3 years ago
Service was really good. agent was able to explain the...
Seniors Term Life Insurance
Service Review
Service was really good. Agent was able to explain the product well
Phyllis Ann Stewart - 3 years ago
Told me what
Seniors Term Life Insurance
Service Review
told me what
Ralph Dunn - 3 years ago
The service was great and informative for me to...
Seniors Term Life Insurance
Service Review
The service was great and informative for me to understand
Trusted Customer - 3 years ago
Quick to respond to my request and efficient.
Seniors Term Life Insurance
Service Review
Quick to respond to my request and efficient.
Sheila Mcgorrigan - 3 years ago
I thought monica was really helpful and thorough with...
Seniors Term Life Insurance
Service Review
I thought Monica was really helpful and thorough with the whole procedure without being overpowering. A very easy process.
Trusted Customer - 3 years ago
The consultant was very pleasant n took her time to...
Seniors Term Life Insurance
Service Review
The consultant was very pleasant n took her time to explain to me what I needed to know. One of my best experience with a customer service representative.
Trusted Customer - 3 years ago
The support team was fabulous and great customer...
Seniors Term Life Insurance
Service Review
The Support Team was fabulous and great customer service and respect - I had to get transferred to another section,as I wanted to check out other policies being offered, I then changed the type of policy - young man was on the job and so helpful - as an Indiginous Elder I was able to make an informed decision this being due to the clear and presice language used - With absolute well manners for all the silly questions I asked him.
Trusted Customer - 3 years ago
The representive that i spoke to was very helpful ...
Seniors Term Life Insurance
Service Review
The representive that i spoke to was very helpful and freindly explain every thing 100%
Trusted Customer - 3 years ago
Jospeh was friendly, knowledgable and professional who...
Seniors Term Life Insurance
Service Review
Jospeh was Friendly, knowledgable and professional who made tye whooe provess very simple.
Trusted Customer - 2 years ago
The policy was very much like other offers from other...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Trusted Customer - 2 years ago
Good and clear communication with the...
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Robert Butterly - 2 years ago
Excellent service.
Seniors Life Insurance
Product Review
Excellent service.
Pauline Matene - 2 years ago
He knew what he was talking about. very polite, very...
Seniors Life Insurance
Product Review
He knew what he was talking about. Very polite, very happy about terms and conditions. I’m happy about the fortnightly payments amount
Slim Apuita - 2 years ago
I never thought that it was that easy to apply for a...
Seniors Life Insurance
Product Review
I never thought that it was that easy to apply for a life insurance policy until I came across the seniors life insurance policy add on television and with high cost of living I can't to live berdern behind for My family to pay so I applied and now I am very very happy thank you Australia seniors insurance for you have made me the most happiest man on earth. Thank you and God Bless.
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Peter Rivers - 2 years ago
Over priced for the amount offered to me. tried to...
Seniors Life Insurance
Product Review
Over priced for the amount offered to me. Tried to cancel the policy but have to wait for a customer service rep to call me within 48 hours. Still waiting. Most insurance companies can cancel your policy on the spot when you phone to cancel a policy.
Karen Hall - 2 years ago
All my questions were answered by a very competent...
Seniors Life Insurance
Product Review
All my questions were answered by a very competent person and I am more than satisfied with my result. Thank you 👍😊
Trusted Customer - 2 years ago
Good job.
Seniors Life Insurance
Product Review
Good Job.
Trusted Customer - 2 years ago
Very helpful.
Seniors Life Insurance
Product Review
Very helpful.
Trusted Customer - 2 years ago
Exceptional standard of efficient customer service was...
Seniors Life Insurance
Product Review
Exceptional standard of efficient customer service was experienced. Many thanks.
Trusted Customer - 2 years ago
Quick to take your money and signed up for the...
Seniors Life Insurance
Product Review
Quick to take your money and signed up for the insurance but difficult to cancel if you change your mind. I was told I can cancel anytime just call during business hours during the cooling period. Called the next day after deciding the policy is not right for me. Only to be told that someone will call me back to discuss, within the next 1-2 days. No I don’t want to discuss anything, I just want to cancel the policy. Now I have to wait. Which makes someone who is elderly like me anxious not knowing when this will happen or not.
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For total peace of mind for your entire family, get a quote from our friendly team today on 1300 050 510. You can also request a call-back at a time that suits you.