%
- Over all Percentage 92
- empty 8
Rated /5 from 663262045546 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,6326,2045,546 customer reviews.
Authentic reviews powered by Feefo
Reviews
37-49 of 6632 reviews
37-49 of 6204 reviews
37-49 of 5546 reviews
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 7 years ago
Very polite and patient with questions asked.sent...
Seniors Funeral Insurance Top Cover
Product Review
You will have to ask my family to rate this because I will be dead and past caring Heh! Heh!
Service Review
Very polite and patient with questions asked.Sent documents that I requested promptly.Im happy with the funeral insurance cover.
Trusted Customer - 6 years ago
Good service happy with custom service cheaper...
Seniors Funeral Insurance Top Cover
Product Review
The customer service was easy to be explained lovely young woman spoke on the phone easy out going happy person that does make the world more happy when you have happy people working in type work.
Service Review
Good service happy with custom service cheaper thenwhat I have been paying over the years
Trusted Customer - 9 months ago
Customer service is non-existent
Seniors Home Insurance
Product Review
Service Review
Customer service is non-existent
Helen Salter - 4 years ago
Everything was explained clearly both gentlemen i...
Seniors Term Life Insurance
Product Review
Affordable even at my age and on a pension
Service Review
Everything was explained clearly both gentlemen I spoke to were very helpful and professional.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Peter Mcginley - 7 months ago
Very very happy
Seniors Car Insurance
Product Review
I tried renewing the insurance myself online but completely stuffed it up so I contacted Seniors and spoke to a young lady that was fabulous . She took the time to listen and not only rectify but come up with a better policy to suit my needs so very well done to her
Service Review
Very very happy
Trusted Customer - 8 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 8 years ago
Everything was explained so you could understand, and...
Seniors Funeral Insurance Top Cover
Service Review
Everything was explained so you could understand, and there was no pressure for you to buy, very satisfied, thanks.
Trusted Customer - 8 years ago
Friendly well informed service received over the...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Friendly well informed service received over the phone. Any questions were answer promptly & very clearly.
Trusted Customer - 8 years ago
Had a lovely young man who was very helpful he was...
Seniors Funeral Insurance Top Cover
Service Review
Had a lovely young man who was very helpful he was easy to understand and very willing to help very
Trusted Customer - 9 years ago
Friendly helpful service
Senior Funeral Insurance Plus
Service Review
Friendly helpful service
Trusted Customer - 8 years ago
Good customer service, spoke clearly, listened to me....
Seniors Funeral Insurance Top Cover
Service Review
Good customer service, spoke clearly, listened to me. Thank you
Trusted Customer - 8 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Service Review
excellent service from Dianne. She explained in plain English.
Trusted Customer - 8 years ago
The service given was very good and informative - but...
Seniors Funeral Insurance Top Cover
Service Review
the service given was very good and informative - but and i mean but - i have not joined or confirmed my acceptance of joining as i was, at this time, only after information such as limits, conditions and fees etc. while i did give the phone consultant my bankcard details i made it very clear i was only after information so i could discuss them with my family and i was given verbal assurances nothing would proceed until confirmed by me. i was also hopeful that i was to be sent details of the policy discussed, again to review it with my family
Trusted Customer - 8 years ago
I was only wanting to know prices, but the lady was...
Seniors Funeral Insurance Top Cover
Service Review
I was only wanting to know prices, but the lady was very forceful. I ended up with a policy which I will not be continuing with. I will cancel it when I get the hard copy in the mail
Trusted Customer - 8 years ago
The lady i spoke to was informative, real and answered...
Seniors Funeral Insurance Top Cover
Service Review
The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.
Trusted Customer - 8 years ago
Customer service was excellent, product knowledge was...
Australian Seniors Final Expenses Insurance
Service Review
Customer Service was excellent, product knowledge was great. Could better my current policy even after being with the company for 15yrs.
Trusted Customer - 8 years ago
Everything was explained so you could understand, and...
Seniors Funeral Insurance Top Cover
Service Review
Everything was explained so you could understand, and there was no pressure for you to buy, very satisfied, thanks.
Trusted Customer - 8 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Trusted Customer - 8 years ago
Did not receive $75 gift card
Seniors Funeral Insurance Top Cover
Service Review
did not receive $75 gift card
Trusted Customer - 8 years ago
Clear explanation & spoke at a pace i could hear &...
Seniors Funeral Insurance Top Cover
Service Review
Clear explanation & spoke at a pace I could hear & decifer
Trusted Customer - 3 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 10 years ago
Haven't received the details yet, need to read over...
Senior Funeral Insurance Plus
Product Review
Haven't received the details yet, need to read over thoroughly before I commit but looks very good so far.
ALLAN FISHER - 3 years ago
All good i am very satisfied
Seniors Term Life Insurance
Product Review
all good i am very satisfied
Trusted Customer - 8 years ago
Brilliant service will be looking at changing over...
Seniors Funeral Insurance Top Cover
Product Review
Brilliant service will be looking at changing over other insurance needs once i turn 50 in a couple of months
Trusted Customer - 9 years ago
Great service and information
Seniors Pet Insurance
Product Review
Great service and information
Trusted Customer - 8 months ago
Easy to do and understand. competitive pricing.
Seniors Home Insurance
Product Review
Easy to do and understand. Competitive pricing.
Trusted Customer - 10 months ago
Have just signed up so have no opinion on when this...
Seniors Life Insurance
Product Review
Have just signed up so have no opinion on when this would be required. Contact and service on the sign up has been outstanding, a few others in the marketplace could learn a lot from the way you have handled this.
Trusted Customer - 7 years ago
Very happy with the top cover purchased. thanks!
Seniors Funeral Insurance Top Cover
Product Review
Very happy with the top cover purchased. Thanks!
Trusted Customer - a year ago
Website was easy to navigate and once my request was...
Seniors Funeral Insurance
Product Review
Website was easy to navigate and once my request was made I received a follow up phone call within 15 minutes. Customer service was excellent having the process explained fully. I would definitely recommend Seniors insurance.
Ian Dix - a year ago
Excellent customer service!
Seniors Life Insurance
Product Review
Excellent customer service!
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 9 years ago
Andrew very quickly and easily got me signed up for...
Senior Funeral Insurance Plus
Product Review
Andrew very quickly and easily got me signed up for just what I wanted. Thank you.
Get cover today and you could save
Call our friendly team to discuss your needs today. You can also get a quote online in minutes and save up to 20% on selected products.