%
- Over all Percentage 92
- empty 8
Rated /5 from 717365386087 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,1736,5386,087 customer reviews.
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Reviews
37-49 of 7173 reviews
37-49 of 6538 reviews
37-49 of 6087 reviews
Trusted Customer - 8 years ago
Yes i would recommend. staff member was pleasant and...
Seniors Funeral Insurance Top Cover
Service Review
Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.
Trusted Customer - 12 months ago
Excellent great to deal with
Seniors Car Insurance
Product Review
Very professional and easy to talk too. Explain everything if I didn’t understand
Service Review
Excellent great to deal with
Trusted Customer - 8 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Service Review
excellent service from Dianne. She explained in plain English.
Trusted Customer - 8 years ago
The lady i spoke with was very helpful explained every...
Seniors Funeral Insurance Top Cover
Service Review
the lady i spoke with was very helpful explained every thing clearly so i understood exactly what i was buying
Trusted Customer - 8 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Trusted Customer - 9 years ago
Kelly was very helpful and informative. i found her...
Seniors Funeral Insurance Top Cover
Service Review
Kelly was very helpful and informative. I found her very easy to speak with and she listened to my wishes.
Trusted Customer - 8 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Product Review
Best offer I had after looking on line
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
Trusted Customer - 8 years ago
Excellent, everything was explained easily and i was...
Seniors Funeral Insurance Essential Cover
Product Review
The customer service officer I spoke with was very nice and explained to me everything I needed to know. Extremely pleased.
Service Review
Excellent, everything was explained easily and I was happy and signed up very quickly
Trusted Customer - 8 years ago
The service was polite and concise. the product sounds...
Seniors Funeral Insurance Top Cover
Service Review
The service was polite and concise. The product sounds good. I would definitely recommend it to others. Particularly the young lady assisting me.
Trusted Customer - 12 months ago
Efficient and thoughtful.
Seniors Home Insurance
Product Review
Good, relaxed and thorough.
Service Review
Efficient and thoughtful.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
Sign you up, heaps of help, do not wish to continue...
Seniors Funeral Insurance Top Cover
Service Review
sign you up, heaps of help, do not wish to continue with policy, not a soul wants to talk to you
Paul Lakner - 5 years ago
The service was excellent and informative. your...
Seniors Term Life Insurance
Service Review
The service was excellent and Informative. Your representative was fantastic and helpful. Thanks
Trusted Customer - 6 years ago
We had young man named victor who was very helpful in...
Seniors Funeral Insurance Top Cover
Service Review
We had young Man named Victor who was very helpful in his explanation of your seniors funeral insurance we took out with you. It was pleasure to have someone who was patient and made we understood everything.
Trusted Customer - 8 years ago
I have to wait and see once i get all the details
Seniors Funeral Insurance Top Cover
Service Review
i have to wait and see once i get all the details
Trusted Customer - 5 years ago
The representative was very pleasant and displayed...
Seniors Home Insurance
Service Review
The representative was very pleasant and displayed patience with us and all our questions.
Trusted Customer - 9 years ago
Easy to understand once i told them what i needed,all...
Seniors Funeral Insurance Top Cover
Service Review
Easy to understand once I told them what I needed,all done and arranged in the one phonecall :)
Trusted Customer - 8 years ago
Sign you up, heaps of help, do not wish to continue...
Seniors Funeral Insurance Top Cover
Service Review
sign you up, heaps of help, do not wish to continue with policy, not a soul wants to talk to you
Trusted Customer - 8 years ago
Fast and efficient. needed the insurance cover. some...
Seniors Funeral Insurance Top Cover
Service Review
Fast and efficient. Needed the Insurance cover. Some relief now regarding expenses. Less burden on Family. Cheers
Trusted Customer - 8 years ago
My experience was not a pleasant one & l feel for...
Seniors Funeral Insurance Top Cover
Service Review
My experience was not a pleasant one & l feel for SENIORS it is not good enough. All l wanted was a quote online, but was phoned & felt like l was 'bullied' into the insurance even had to give my bank details (which l should never have done). The next day l wanted to cancel my policy & found it soooo difficult as she did not want to let me cancel, offering me all these other deals, in the end l was so upset as she would not let me simply cancel without harassing me trying to sell me other things which l already explained l could not even afford the policy that l was hoping to take out let alone all these other things. When she finally realised l was upset & she could not convince me with anything else, she merely said 'ok l have canceled it & hung up quite rudely in my ear. l will never recommend Aus Seniors Insurance to anyone ever, they are nothing but bullies & certainly have no compassion for the the seniors of our community.
Trusted Customer - 8 years ago
The service was treated as if i had requested to buy...
Seniors Funeral Insurance Top Cover
Service Review
The service was treated as if I had requested to buy the funeral insurance when all I wanted was a quote. It was easier to let the consultant continue than attempt to interupt their speil.
Trusted Customer - 8 years ago
Had a lovely young man who was very helpful he was...
Seniors Funeral Insurance Top Cover
Service Review
Had a lovely young man who was very helpful he was easy to understand and very willing to help very
Trusted Customer - 12 months ago
Excellent great to deal with
Seniors Car Insurance
Service Review
Excellent great to deal with
Trusted Customer - a day ago
Excellent, one of the best customer service...
Seniors Life Insurance
Service Review
Excellent, one of the best customer service interacions in a long time!
Trusted Customer - 3 years ago
I’m saving a lot compared to my previous insurer
Seniors Car Insurance
Product Review
I’m saving a lot compared to my previous insurer
Trusted Customer - 8 years ago
Sounds simple to claim. has extra benefits as the...
Seniors Funeral Insurance Top Cover
Product Review
sounds simple to claim. has extra benefits as the policy and me get older
Paul Morgan - 3 years ago
First time with australian seniors. price was lower...
Seniors Landlords Insurance
Product Review
First time with Australian Seniors. Price was lower than others and so was excess. Policy conditions were the same as previous policy.
Bozena Aleksandra Werstak - a year ago
Quick service . very nice and professional team. thank...
Seniors Life Insurance
Product Review
Quick service . Very nice and professional team. Thank you Michelle and Mary.
Trusted Customer - 4 years ago
Insurance is normally an expense everyone hates. i...
Seniors Car Insurance
Product Review
Insurance is normally an expense everyone hates. I think the value of your policy was acceptable - I only wish I had done this a long time ago.
Toa Tauai - 2 years ago
He was very friendly and helpful. he made sure i...
Seniors Life Insurance
Product Review
He was very friendly and helpful. He made sure I understood the questions he had read out before we go any further. Good service . Well done.!!
Rodney Gene Arthur Cross - 5 years ago
As i have stated is the cut off age. it sort of leaves...
Seniors Term Life Insurance
Product Review
As I have stated is the cut off age. It sort of leaves one wandering
Trusted Customer - 2 years ago
Good job.
Seniors Life Insurance
Product Review
Good Job.
Rosangela M Williams - 2 years ago
Seniors Funeral Insurance
Product Review
John - 5 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 2 years ago
Salesperson was very good at this job and explained ...
Seniors Home Insurance
Product Review
Salesperson was very good at this job and explained all aspects of the policy needed.
Theodorus Langenberg - 2 years ago
My phone conversation went very well. very helpful. ...
Seniors Home Insurance
Product Review
My phone conversation went very well. Very helpful. Good result.
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