%
- Over all Percentage 92
- empty 8
Rated /5 from 706064645974 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0606,4645,974 customer reviews.
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Reviews
3277-3289 of 7060 reviews
3277-3289 of 6464 reviews
3277-3289 of 5974 reviews
Trusted Customer - 10 years ago
Very polite young man provided us with excellent...
Senior Funeral Insurance Plus
Service Review
Very polite young man provided us with excellent sevice.
Sharon - 2 years ago
Great service, exceeded my expectations
Seniors Car Insurance
Product Review
Christian was extremely helpful and took me through all my options. he helped me pick the best insurance to suit my needs
Service Review
great service, exceeded my expectations
Jennifer Ealey - 4 years ago
Adam was very helpful and patient as we worked out how...
Seniors Home Insurance
Product Review
I think it is good value and covers what I need
Service Review
Adam was very helpful and patient as we worked out how much I needed to insure my house for
Trusted Customer - 10 years ago
Very helpful,
Senior Funeral Insurance Plus
Product Review
Great value.
Service Review
Very helpful,
Trusted Customer - 2 years ago
Courteous, efficient and helpful.
Seniors Home Insurance
Product Review
Courteous and helpful in setting up contents insurance for our new apartment. Competitively priced and details clearly explained.
Service Review
Courteous, efficient and helpful.
Lisa Muller - 2 years ago
Very easy and thorough service
Seniors Life Insurance
Product Review
Very professional service and pleasure to deal with
Service Review
Very easy and thorough service
Michael Galea - 2 years ago
Price for vehicle insurance good. requirement for 2...
Seniors Home Insurance
Product Review
Price good. The process for obtaining a price is bureaucratic.
Service Review
Price for vehicle insurance good. Requirement for 2 quotes because local regional township business is not on your list. In any event, our local regional township business needs to be happy with you too, if not, I would rather keep my more expensive insurer. There did not seem to be any opportunity to change this. Going to the next township to get another quote is not convenient.
Linda Bracken - 3 years ago
The telephone representative spoke clearly and with a...
Seniors Home Insurance
Product Review
It covers almost all our contingencies.
Service Review
The telephone representative spoke clearly and with a measured pace -(not in the "chipmunk" cadence of today's fashion where vowels get pulverized and consonants obliterated , at rapid speed). She was meticulous in double checking the information with both of us. However, when she read out the extensive "Verbal Contract" and the mass of questions that this incorporated -(of which the vendor keeps a recorded copy), she could not guarantee that the consumer (us) would have access to either the recorded Verbal Contract - or a transcript of it. This is a systemic perversion. Both parties to a contract should have verbatim copies of it - otherwise either party can withdraw. Samuel Goldwyn, the Hollywood movie mogul, said “A verbal contract isn't worth the paper it's written on”
Trusted Customer - 4 years ago
Easy to arrange the online quote and payment. value...
Seniors Home Insurance
Product Review
Service Review
Easy to arrange the online quote and payment. Value for money
Audra Notting - 6 years ago
Absolutely brilliant, the gentleman who signed me up,...
Seniors Funeral Insurance Top Cover
Service Review
Absolutely brilliant, the gentleman who signed me up, was fantastic. Explained everything so I understood easily.
Trusted Customer - 8 years ago
Knowledgeable, professional and friendly.
Seniors Pet Insurance
Product Review
Comprehensive product which is flexible in delivery.
Service Review
Knowledgeable, professional and friendly.
Trusted Customer - 4 years ago
Quick and understood our needs listened and completed...
Seniors Car Insurance
Product Review
Service Review
Quick and Understood our needs listened and completed what we were asking for, great service and prices, we will use again.
William Tinker - 2 years ago
Not sure that i got any service from australian...
Seniors Home Insurance
Service Review
Not sure that I got any service from Australian Seniors directly - I was dealing with an insurance agent on their behalf.
Trusted Customer - 9 years ago
Easy to understand/ good service
Senior Funeral Insurance Plus
Service Review
easy to understand/ good service
Trusted Customer - 3 years ago
Useless and unhelpful staff! one gave me a quote to...
Seniors Car Insurance
Service Review
Useless and unhelpful staff! One gave me a quote to change the car on my policy which was 50% higher than my current premium and 45% higher than an identical policy with Australian Seniors I obtained online. Another rang me to discuss the online quote but wouldn’t allow me to take out the cover until I provided them the odometer reading on the new car. I explained, it was a brand new car and that I would be collecting next week and needed the certificate on collection. I also explained that it was new so would have less than 50km on the clock and to put a note on the policy to confirm the actual reading at the first convenient time. Her response was that this wasn’t possible and that I should ring from the dealership with the reading! As it would be late on a Friday evening, I wasn’t confident they would provide the certificate in time for me to drive away. As if I didn’t have enough to contend with the car change over!
Trusted Customer - 8 years ago
Fantastic fast response and service. very well...
Seniors Funeral Insurance Top Cover
Service Review
Fantastic fast response and service. Very well explained. Easy to understand and implement. Friendly operator.
Trusted Customer - 3 years ago
A1 very helpful
Seniors Funeral Insurance
Service Review
A1 very helpful
Trusted Customer - 8 years ago
Professional, knowlegable, flexiable and all round a...
Seniors Funeral Insurance Top Cover
Service Review
Professional, knowlegable, flexiable and all round a great experience to deal with them.
Trusted Customer - 9 years ago
Agent was clear and helpful
Seniors Funeral Insurance Top Cover
Service Review
Agent was clear and helpful
Ray Hernando - 5 years ago
Very easy to use.
Seniors Home Insurance
Service Review
Very easy to use.
Trusted Customer - 3 months ago
To the point clarifications, delivered politely
Seniors Car Insurance
Service Review
To the point clarifications, delivered politely
William Robert Nankervis - a day ago
Dealing with staff was straightforward and they knew...
Seniors Home Insurance
Service Review
Dealing with staff was straightforward and they knew the insurance details well.
Trusted Customer - 10 years ago
It seemed just about the speed and reading to cover...
Senior Funeral Insurance Plus
Service Review
It seemed just about the speed and reading to cover legalities rather than the person
Douglas Thomas Carr - 3 years ago
Service was very good ,all relevant information was...
Seniors Funeral Insurance
Service Review
Service was very good ,all relevant information was excellent, ease and piece of mind with the purchase of cover ,was very good .
Trusted Customer - 10 years ago
Perfect for what i need
Senior Funeral Insurance Plus
Product Review
Perfect for what I need
Anthony Robinson - 7 months ago
Process was easy and call staff very helpful
Seniors Life Insurance
Product Review
Process was easy and call staff very helpful
Trusted Customer - a day ago
I am happy with this my replacement cover for my life...
Seniors Life Insurance
Product Review
I am happy with this my replacement cover for my life insurance to a degree. I am happy that this cover is till I am 85 and not 80 as my previous company that I have been with since 1996. I am disappointed that the premium can only be covered in $10,000 increments and not $5,000 increments. Eg, $25,000 I am impressed with the reasonable cost of yearly projected step increase. Thank you for very clear plain instructions in the initial policy documents sent out that are reasonably easy for a senior as myself to comprehend. . Also for agents response to a question that I raised in regards to beneficiaries. The conditions of the policy seem fair. Thank you.
Anthony Mcguinness - 2 months ago
Clear and understanding lady on phone and good...
Seniors Home Insurance
Product Review
Clear and understanding lady on phone and good explanation
Trusted Customer - 9 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Product Review
Karin Oliver - 2 years ago
It ticks all the boxes that i require, affordable ,...
Seniors Car Insurance
Product Review
It ticks all the boxes that I require, affordable , comprehensive motor vehicle coverage that allows my husband to also drive the vehicle
Trusted Customer - 9 years ago
Better than what i have right. premium goes down...
Senior Funeral Insurance Plus
Product Review
Better than what I have right. Premium goes down unlike other insurance.
Trusted Customer - 9 years ago
Very good
Senior Funeral Insurance Plus
Product Review
very good
Geoffrey Dart - 3 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 8 years ago
Brilliant service very helpful and courteous
Seniors Funeral Insurance Top Cover
Product Review
Brilliant service very helpful and courteous
Trusted Customer - 9 years ago
The sales person made your insurance company out to be...
Seniors Pet Insurance
Product Review
The sales person made your insurance company out to be very good at what is available to clients. The old adage, the proof of the pudding is in the eating will stand for me; until I try it.
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