%
- Over all Percentage 92
- empty 8
Rated /5 from 729166196205 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,2916,6196,205 customer reviews.
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Reviews
3277-3289 of 7291 reviews
3277-3289 of 6619 reviews
3277-3289 of 6205 reviews
Karin Oliver - 3 years ago
It’s terrific, the kilometre range suits me as i only...
Seniors Car Insurance
Product Review
It ticks all the boxes that I require, affordable , comprehensive motor vehicle coverage that allows my husband to also drive the vehicle
Service Review
It’s terrific, the kilometre range suits me as I only drive about 25 kilometres a day and cannot afford the continuing increases in insurance premiums every year
Trusted Customer - 4 years ago
Very helpful and pleasant to deal with
Seniors Home Insurance
Service Review
Very helpful and pleasant to deal with
Trusted Customer - 9 years ago
Spoke with your customer service consultant melissa...
Seniors Funeral Insurance Top Cover
Service Review
Spoke with your Customer Service Consultant Melissa Swan, who was most helpful and explained the policy clearly and in a way that was easy understandable. Thank you.
Trusted Customer - 5 years ago
Well informed with my questions the only thing is...
Seniors Term Life Insurance
Service Review
well informed with my questions the only thing is have to let them know not to take money out of credit card but my bank account instead. no thanks
Trusted Customer - 8 years ago
Polite, respectful, happy in her work
Seniors Pet Insurance
Product Review
good service and very polite
Service Review
Polite, respectful, happy in her work
Trusted Customer - 9 years ago
Very quick and was easy to understand
Senior Funeral Insurance Plus
Product Review
Service Review
Very quick and was easy to understand
Trusted Customer - 10 years ago
Excellent service to policy acceptance point, but the...
Seniors Pet Insurance
Product Review
Looks good, but excellence will come with the smooth handling of any subjective claims
Service Review
Excellent service to policy acceptance point, but the real test comes if the policy is called upon.
Trusted Customer - 8 years ago
Yes it was really good
Seniors Pet Insurance
Product Review
The gentleman that rang me was heip me was very helpful and explained things so you could understand it.
Service Review
Yes it was really good
Trusted Customer - 9 years ago
The lady who dealt with me was fantastic
Senior Funeral Insurance Plus
Product Review
All seems good
Service Review
The lady who dealt with me was fantastic
Trusted Customer - 9 years ago
The phone information i received was helpful.
Senior Funeral Insurance Plus
Product Review
9 out of 10
Service Review
the phone information I received was helpful.
Trusted Customer - 9 years ago
Person calling from your call centre spoke so fast...
Senior Funeral Insurance Plus
Product Review
I was referred to Maree after calling back to cancel my policy with ASIA and found her pushy, negative towards my current insurer, and she left out important info regarding costs. My impression was that all she cared about was getting me to sign up (getting the sale) and I found her integrity questionable. Not impressed. She put me onto someone else as I wanted to know about cover for my two daughters (both aged over 18), and through my questioning the next person I was able to establish for myself that insurance with ASIA would not work for me. I find this company dishonest and I am worried for people (especially older people) would be conned into taking out policies that they really don't understand. I feel the people from this company talk AT potential customers, talk fast, omit full truths, and just baffle you with bulls...!
Service Review
Person calling from your call centre spoke so fast that 60% of the info he was telling me was inaudible. I told him that. So he summarised what he had told me to my satisfaction, and then offered to go through the terms with me again, which I declined.
Terrence Mcneill - 5 years ago
Plenty of information knowledge.
Seniors Car Insurance
Product Review
Product knowledge and no sales pitch.
Service Review
Plenty of information knowledge.
Trusted Customer - 8 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Trusted Customer - 10 years ago
Quick response clear and precise information. no hard...
Senior Funeral Insurance Plus
Service Review
quick response clear and precise information. no hard sell my policy geared to what i could afford.
Trusted Customer - 10 years ago
Very helpful and pleasant to deal with
Seniors Pet Insurance
Service Review
very helpful and pleasant to deal with
Trusted Customer - 9 years ago
I received a phone call as soon as i took my fingers...
Senior Funeral Insurance Plus
Service Review
I received a phone call as soon as I took my fingers off the keyboard of my computer.
Trusted Customer - 9 years ago
Very knowable
Senior Funeral Insurance Plus
Service Review
very knowable
Trusted Customer - 10 years ago
Your staff is very helpful and polite over the phone.
Senior Funeral Insurance Plus
Service Review
Your staff is very helpful and polite over the phone.
Trusted Customer - 2 years ago
Communication was clear and concise, with helpful...
Seniors Life Insurance
Service Review
Communication was clear and concise, with helpful advice
Judith Gilroy - a month ago
The gentleman was very thorough, explained everything...
Seniors Life Insurance
Service Review
The gentleman was very thorough, explained everything in detail, made sure I understood everything. Was very nice to talk to.
Trusted Customer - 3 years ago
Easy to use web page , insurance is a good price as...
Seniors Car Insurance
Service Review
Easy to use web page , insurance is a good price as well and affordable , we have been with seniors insurance for 4 years
Trusted Customer - 4 years ago
There is always for improvement with everything
Seniors Car Insurance
Service Review
there is always for improvement with everything
John Campbell - 3 years ago
Purchased policy online and instructions were laid out...
Seniors Home Insurance
Service Review
purchased policy online and instructions were laid out very well and easy to fill in details required.
Trusted Customer - 9 years ago
Explained details but basically read off the script -...
Seniors Pet Insurance
Service Review
Explained details but basically read off the script - all such details were available on website. Did not explain the details of claiming very well - found out after I joined - basically you need to get Vet to sign off which could be an issue in a busy practice - putting in an item number and sending receipt should be sufficient like for humans!
Trusted Customer - 5 months ago
Good service and price
Seniors Funeral Insurance
Product Review
Good service and price
Trusted Customer - a year ago
I purchased the limited km car insurance package. the...
Seniors Car Insurance
Product Review
I purchased the limited km car insurance package. The price was very competitive, and getting it organised easy and quick.
Trusted Customer - 2 months ago
Good customer service 👍
Seniors Car Insurance
Product Review
Good customer service 👍
Trusted Customer - 3 months ago
Sales was pushy, though helpful.
Seniors Life Insurance
Product Review
Sales was pushy, though helpful.
Alan Drake - 5 months ago
Each policy $600 more annual premium da’ home and...
Seniors Funeral Insurance
Product Review
Each policy $600 more annual premium da’ home and contents da’ car full comprehensive da funeral to expensive unfortunately for your business all quoted premium in excess of my current insurance premiums $1.400.00 per yer year with $700 .oo excess any claim made and accepted mmmmm sorry you prolly need to review your premiums
Trusted Customer - 9 years ago
The policy was higher than most of the others i...
Senior Funeral Insurance Plus
Product Review
The policy was higher than most of the others I checked, but overall it appeared the best option, to suit my purposes.
Trusted Customer - 4 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 4 months ago
Very satisfied, with the procedure over the phone
Seniors Life Insurance
Product Review
Very satisfied, with the procedure over the phone
Trusted Customer - 6 months ago
Great service easy understandable staff l who knew...
Seniors Life Insurance
Product Review
Great service easy understandable staff l who knew their product well.
Kim Roberts - a year ago
Best price and easiest application..easy to read and...
Seniors Car Insurance
Product Review
Best price and easiest application..easy to read and find car I was insuring..new car
Stephanie Wiskar - 2 months ago
Great customer service, clear and concise. thank you
Seniors Life Insurance
Product Review
Great customer service, clear and concise. Thank you
Trusted Customer - 10 years ago
Happy with wot i got but would be good with a little...
Seniors Pet Insurance
Product Review
happy with wot i got but would be good with a little bit more money towards disexing as next year it will be compolsary
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