%
- Over all Percentage 92
- empty 8
Rated /5 from 710364906017 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,1036,4906,017 customer reviews.
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Reviews
3277-3289 of 7103 reviews
3277-3289 of 6490 reviews
3277-3289 of 6017 reviews
Trusted Customer - 3 years ago
Service was good although i had a few phone calls to...
Seniors Car Insurance
Service Review
Service was good although I had a few phone calls to clarify points and had to go through the same questions every time. Also neither your quotes, website or contact person told us that your monthly payment included a charge for having monthly debits until I actually queried it - this should be clearly advised up front so customers are aware exactly what they are paying for especially as you are in most cases dealing with aged pensioners and other insurance companies do give the option free of charge. I would have preferred the monthly option but with an additional charge of approx $6 per month ended up choosing the annual option.
Trusted Customer - 9 years ago
Very friendly and helpful
Seniors Funeral Insurance Top Cover
Product Review
Happy with purchase thank you
Service Review
Very friendly and helpful
Trusted Customer - a year ago
Hopeless appalling
Seniors Car Insurance
Product Review
Appalling service got transferred from department to department
Service Review
Hopeless appalling
Trusted Customer - 9 years ago
I don't know yet. just had one phone call which was v...
Senior Funeral Insurance Plus
Service Review
I don't know yet. Just had one phone call which was v formulaic, not enuf opportunity to ask questions.
Trusted Customer - a year ago
Staff was friendly / not pushy but informed.
Seniors Home Insurance
Product Review
Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,
Service Review
staff was friendly / not pushy but informed.
Trusted Customer - 4 years ago
Easy online purchase ,time will tell if they really...
Seniors Car Insurance
Product Review
Time will tell if you keep my business these days does pay to be loyal so I will treat you like you treat me .
Service Review
EASY online purchase ,time will tell if they really are 5 star ,loyalty dones not count these days my last insurer I was with for 48 years ans priced themselfs out of my business.
Harry Fallshaw - 5 years ago
Offered a great price, met my needs with friendly...
Seniors Car Insurance
Product Review
Service Review
Offered a great price, met my needs with friendly service
Trusted Customer - 3 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Maureen Agars - 2 years ago
Yes i was happy with the payments i could afford
Seniors Home Insurance
Product Review
A sensible cost for a reasonable coverage
Service Review
Yes I was happy with the payments I could afford
Trusted Customer - 9 years ago
Not sure if i want it yet
Senior Funeral Insurance Plus
Product Review
Not sure if l want it yet
Service Review
Not sure if I want it yet
Trusted Customer - 8 years ago
Phone contact was excellent lady had a lot of...
Seniors Pet Insurance
Product Review
Am happy with this insurance for my Dog better deal for me as being pensioner every penny counts.
Service Review
PHONE contact was excellent lady had a lot of patience as sometimes I found it hard to understand all the steps we needed to do Very Happy with result my dog now protected all is good
Trusted Customer - 10 years ago
Ok
Seniors Pet Insurance
Service Review
ok
Trusted Customer - 8 years ago
Great friendly very happy well put forward
Seniors Funeral Insurance Top Cover
Service Review
Great friendly very happy well put forward
Wayne Ronald - 4 years ago
They didnt do anything wrong
Seniors Home Insurance
Service Review
they didnt do anything wrong
William Gilks - 5 years ago
I recieved a lot of information over the phone and had...
Seniors Term Life Insurance
Service Review
I recieved a lot of information over the phone and had my questions answered in a way I could understand which helped me make the decision to go with Australian Seniors.
Robert Baguley - 4 years ago
It was easy to obtain an online car insurance quote...
Seniors Car Insurance
Service Review
It was easy to obtain an online car insurance quote and the result was a premium 25% cheaper than my current insurer with the same policy inclusions.
Trusted Customer - 10 years ago
Very pleasant operator
Seniors Pet Insurance
Service Review
very pleasant operator
Trusted Customer - 4 years ago
Easy online purchase ,time will tell if they really...
Seniors Car Insurance
Service Review
EASY online purchase ,time will tell if they really are 5 star ,loyalty dones not count these days my last insurer I was with for 48 years ans priced themselfs out of my business.
Doreen Ekert - 5 years ago
Very helpful and understanding of the policy , and...
Seniors Term Life Insurance
Service Review
Very helpful and understanding of the policy , and happy with it and signed up for the policy
Trusted Customer - 10 years ago
The lady that i spoke with was so nice and very good...
Senior Funeral Insurance Plus
Service Review
The Lady that I spoke with was so nice and very good at her job.
Trusted Customer - 5 years ago
The almost equivalent product was nearly twice the...
Seniors Car Insurance
Service Review
The almost equivalent product was nearly twice the price at my current provider so I changed to Australian Seniors. Even when I compared my existing policy to Australian Seniors it was still $100 cheaper. So I have changed provider and updated my policy and still ended up paying less than my now previous provider. Thank you Australian Seniors for looking after us.
Trusted Customer - 9 years ago
Rang back quickly
Senior Funeral Insurance Plus
Service Review
Rang back quickly
Helen Pemberton - 10 months ago
I was impressed to receive a phone call just as i was...
Seniors Car Insurance
Service Review
I was impressed to receive a phone call just as I was completing an online purchase. I did the transaction with the phone call. This was a little tedious as I had already read all the terms and conditions but I was aware that the caller had to state them as part of
Trusted Customer - 8 years ago
They were very helpful in finding what suited my...
Seniors Funeral Insurance Essential Cover
Service Review
They were very helpful in finding what suited my budget and explained everything clearly
Gina Pangallo - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
I was super impressed with the gentleman i spoke to,...
Seniors Home Insurance
Product Review
I was super impressed with the gentleman I spoke to, unfortunately I didn’t recall his name, without sounding awful he spoke clearly and I was able to understand every word (I do believe when you get older, people’s accents can be challenging - and there is nothing worse than having to constantly be saying, sorry I didn’t get that) He went through everything so we had no trouble understanding policy inclusion, exclusions. Recommend definitely.
Trusted Customer - 3 months ago
Quick and easy
Seniors Car Insurance
Product Review
Quick and easy
Trusted Customer - 4 months ago
Lovely customer service
Seniors Funeral Insurance
Product Review
Lovely customer service
Trusted Customer - 3 years ago
Very expensive insurance is becoming too expensive for...
Seniors Landlords Insurance
Product Review
Very Expensive insurance is becoming too expensive for seniors to pay. How are you going to fix this?
Trusted Customer - 5 years ago
Very informative good pricing
Seniors Home Insurance
Product Review
Very informative good pricing
Yvonne Thompson - 4 months ago
I have used australian seniors insurance on two...
Seniors Home Insurance
Product Review
I have used Australian Seniors Insurance on two occasions recently. I was pleased with the competitive rates offered and the helpfulness of the staff member I spoke with. I will always look to ASI for any insurance needs in the future.
Trusted Customer - 6 months ago
Excellent service thank you 😊
Seniors Life Insurance
Product Review
Excellent service thank you 😊
Ralph Dunn - 3 years ago
The service was outstanding
Seniors Term Life Insurance
Product Review
The service was outstanding
Trusted Customer - a year ago
Straightforward process to take out a home and...
Seniors Home Insurance
Product Review
Straightforward process to take out a home and contents policy. Good to have the option to add specified portable valuables (hearing aids) to the policy. When I needed to confirm a couple of issues by phone, my queries were handled efficiently and courteously.
Trusted Customer - 9 years ago
Happy with the total package. particularly with the...
Senior Funeral Insurance Plus
Product Review
Happy with the total package. Particularly with the payment of what ever is higher when you pass away, from the policy amount or the amount paid over a period of years, what ever is higher.
Trusted Customer - 10 years ago
Sounds like a good product.
Senior Funeral Insurance Plus
Product Review
Sounds like a good product.
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