%
- Over all Percentage 92
- empty 8
Rated /5 from 728766176201 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,2876,6176,201 customer reviews.
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Reviews
3277-3289 of 7287 reviews
3277-3289 of 6617 reviews
3277-3289 of 6201 reviews
Trusted Customer - 9 years ago
Prompt reply
Seniors Pet Insurance
Service Review
Prompt reply
Trusted Customer - 8 years ago
It was very easy to understand and the young lady was...
Seniors Funeral Insurance Top Cover
Product Review
I am very happy with the terms of my purchase. It's easy to understand and very affordable.
Service Review
It was very easy to understand and the young lady was very pleasant and easy to talk to. I would recommend Australian Seniors Insurance Agency to anyone.
Trusted Customer - 10 years ago
Spoke with jake and james for a funeral quote for my...
Australian Seniors Final Expenses Insurance
Product Review
I needed a top up of funeral funds and your service was what was needed
Service Review
Spoke with Jake and James for a Funeral quote for my wife and myself. Jake gave me all the details for this coverage which I accepted. Your telephone sales staff are very professional and answered all my questions`
Trusted Customer - 9 years ago
See below
Seniors Pet Insurance
Product Review
would not listen ,just tried to push,push,push to sell something we could not afford
Service Review
see below
Trusted Customer - 9 years ago
Explained well and clearly,very speedy reply
Seniors Funeral Insurance Top Cover
Product Review
Appears to be what I required at a reasonable price
Service Review
Explained well and clearly,very speedy reply
Lisa Muller - 2 years ago
Very easy and thorough service
Seniors Life Insurance
Product Review
Very professional service and pleasure to deal with
Service Review
Very easy and thorough service
Norman Price - 7 months ago
See previous comments.
Seniors Home Insurance
Product Review
Very happy with the product & value for money compared with my previous insurer. The website is easy to navigate. No exorbitant hold times on the phone. Very courteous & helpful staff. Overall a pleasant experience.
Service Review
See previous comments.
Trusted Customer - 11 months ago
The lady was professional and explained everything...
Seniors Car Insurance
Product Review
I have been with Australian Seniors for over 12 months now and when I purchased my new car I called them straight away for my insurance. Everything is explained clearly and nothing is too much trouble.
Service Review
The lady was professional and explained everything clearly
Trusted Customer - 10 years ago
I have never been more satisfied with a company
Seniors Pet Insurance
Product Review
The range and price is wonderful, amongst the best in Australia
Service Review
I have never been more satisfied with a company
Jillian Crewes - a year ago
Jamie-lee was really excellent, kind , fun, ...
Seniors Funeral Insurance
Product Review
Excellent phone advice from Jamie-Lee, she really listened to my concerns, and answered my questions. She gave me time to consider the different pricing packages, and together we came up with a great fit. She explained what actually happens at time of death, re notifying the beneficiary, and their responsibility to handle the payments of not only the cremation, but the cremation certificate, and various other obligations.. And what happens to remaining money ! The details are important ! The insurance itself is reasonable, and will cover my needs amply.
Service Review
Jamie-Lee was really excellent, kind , fun, detail oriented, patience plus ! No question of mine was too difficult... the funeral policy was explained in great detail, at a slow steady pace. The beneficiary responsibility was made clear ; as was the cost of cremation, and other additional costs, and what happens to remaining money. I learned all about the definitions of accidental death, accidental serious injury, terminal illness ; what happens at age 85 ; and that the policy comes with a free Will, which I intend to take up ! Thankyou for great service, no stone left unturned.
Stanley Tamatoa - 2 years ago
Excellent and so easy for myself to analyse everything...
Seniors Funeral Insurance
Product Review
Service Review
Excellent and so easy for myself to analyse everything and learn about my life insurance policies thank you so much for all your support and help
Trusted Customer - 3 months ago
Excellent
Seniors Car Insurance
Product Review
Amazing service and such great savings on car insurance compared with my previous provider. Thank you.
Service Review
Excellent
Trusted Customer - 6 months ago
A detailed comment was made on page 1 of this feedback...
Seniors Life Insurance
Service Review
A detailed comment was made on page 1 of this feedback as follows: and I was very pleased with your first Representative Christian who was professional, understanding, kind and respectfully patient with my enquires. I would like to commend him highly. Sometimes elderly lonely people just want to have a little chat in between conducting business. Unfortunately I can not say the same for the second consultant Adrian, whom I was transferred to, for completion of the policy. While being very professional at his job, his manner to my additional enquiry was disappointing. While I understood and I took on board that he was following a set pattern of questions and was not to be interrupted, could I suggest that perhaps his customer service manner when conversing to aged clients be improved. It takes very little to be courteous, patience, and understanding when working in a company that is supposed to value and respect senior clients, as your company does. There are certain ways to get across a message without being what I consider a tad rude and condescending. ETC ETC
Trusted Customer - 4 years ago
The gentleman that i spoke with did a good job at...
Seniors Term Life Insurance
Service Review
The gentleman that i spoke with did a good job at telling me the information about the policy and it was good so i signed up for a life insurance policy.
Trusted Customer - 9 years ago
Joel was very helpful and explained any queries....
Seniors Pet Insurance
Service Review
Joel was very helpful and explained any queries. Phoned me back on time when promised, so no hassle of waiting around
Trusted Customer - 5 years ago
I think it a right policy for older citizens and the...
Seniors Term Life Insurance
Service Review
I think it a right policy for older citizens and the on line customer service is excellent
Carol Morris - 3 years ago
Explained everything and made it simple to understand
Seniors Term Life Insurance
Service Review
Explained everything and made it simple to understand
Louise - 5 years ago
Extremely helpful and explained everything fully....
Seniors Term Life Insurance
Service Review
Extremely helpful and explained everything fully. Great, friendly service.
Trusted Customer - 9 years ago
I felt extremely relaxed when speaking to kirk who...
Seniors Funeral Insurance Top Cover
Service Review
I felt extremely relaxed when speaking to Kirk who made the signing up process very easy All factual data given that was required and Kirk took the time to explain all details necessary Excellent
Trusted Customer - 3 years ago
So far, so good. the process was smooth and the cost...
Seniors Car Insurance
Service Review
So far, so good. The process was smooth and the cost was very competitive.
Trusted Customer - 8 years ago
The product is too expensive for what it offers
Seniors Funeral Insurance Top Cover
Service Review
the product is too expensive for what it offers
Trusted Customer - 9 years ago
Everything was fine.
Australian Seniors Final Expenses Insurance
Service Review
everything was fine.
Trusted Customer - 3 months ago
Great and well explained
Seniors Life Insurance
Service Review
Great and well explained
Trusted Customer - 5 years ago
I thought the service was good. the lady i spoke to...
Seniors Home Insurance
Service Review
I thought the service was good. The lady I spoke to (Izzy) was polite, friendly, answered all my questions and the cost of the insurance was one of the best I found
Trusted Customer - 9 years ago
Rang them last week to say that i did not get the...
Seniors Funeral Insurance Top Cover
Product Review
Rang them last week to say that I did not get the documents by email. I thought it will be very easy to resend it.
Trusted Customer - 10 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 8 years ago
Good value for money. covered the things that i want...
Seniors Pet Insurance
Product Review
good value for money. Covered the things that I want in pet insurance
Trusted Customer - 8 years ago
Great service happy to reccomend
Seniors Funeral Insurance Top Cover
Product Review
great service happy to reccomend
Trusted Customer - 9 years ago
I compared it to real life insurance that my parents...
Seniors Funeral Insurance Top Cover
Product Review
I compared it to Real life insurance that my parents have and it a lot cheaper and after years of paying you can some back in return
Lynette - 3 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
George Frederick James Kelly - 11 months ago
Puts my mind at rest to know my kin will be catered...
Seniors Life Insurance
Product Review
Puts my mind at rest to know my kin will be catered for when I'm no longer here to help them.
Trusted Customer - 9 years ago
Jesse was very helpful & efficient & i am very haooy...
Senior Funeral Insurance Plus
Product Review
Jesse was very helpful & Efficient & I am very haooy with the service & product. Thank you
Robert Clarkson - 11 months ago
Good service and price
Seniors Car Insurance
Product Review
good service and price
Trusted Customer - 8 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 9 years ago
I was very pleased with your servic and found the...
Senior Funeral Insurance Plus
Product Review
I was very pleased with your servic and found the information easy to understand. Ifound the person i spoke with very clear and concise also very curtious. Thank you.
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