Reviews

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Trusted Customer - 9 years ago

Most impressed with your first contact personel

Australian Seniors Final Expenses Insurance

Product Review

Service Review

Most impressed with your first contact personel


Rated: 4.5 out of 5

Trusted Customer - 8 years ago

Joel very clearly explained policy details and...

Seniors Funeral Insurance Top Cover

Product Review

good policy and affordable

Service Review

Joel very clearly explained policy details and completed my application.


Rated: 5 out of 5

Trusted Customer - 10 years ago

This young man i spoke to was very helpful but all i...

Australian Seniors Final Expenses Insurance

Service Review

This young man I spoke to was very helpful but all I only want was a product disclosure leaflet and didn't expect to have to give all my banking details to receive the information


Rated: 2 out of 5

Norman Price - 5 months ago

See previous comments.

Seniors Home Insurance

Product Review

Very happy with the product & value for money compared with my previous insurer. The website is easy to navigate. No exorbitant hold times on the phone. Very courteous & helpful staff. Overall a pleasant experience.

Service Review

See previous comments.


Rated: 5 out of 5

Hing Tan - 5 years ago

Very helpful and very clear detail when explained the...

Seniors Car Insurance

Product Review

Great values and good covered package

Service Review

Very helpful and very clear detail when explained the products information


Rated: 5 out of 5

Trusted Customer - 9 months ago

The lady was professional and explained everything...

Seniors Car Insurance

Product Review

I have been with Australian Seniors for over 12 months now and when I purchased my new car I called them straight away for my insurance. Everything is explained clearly and nothing is too much trouble.

Service Review

The lady was professional and explained everything clearly


Rated: 5 out of 5

Jillian Crewes - a year ago

Jamie-lee was really excellent, kind , fun, ...

Seniors Funeral Insurance

Product Review

Excellent phone advice from Jamie-Lee, she really listened to my concerns, and answered my questions. She gave me time to consider the different pricing packages, and together we came up with a great fit. She explained what actually happens at time of death, re notifying the beneficiary, and their responsibility to handle the payments of not only the cremation, but the cremation certificate, and various other obligations.. And what happens to remaining money ! The details are important ! The insurance itself is reasonable, and will cover my needs amply.

Service Review

Jamie-Lee was really excellent, kind , fun, detail oriented, patience plus ! No question of mine was too difficult... the funeral policy was explained in great detail, at a slow steady pace. The beneficiary responsibility was made clear ; as was the cost of cremation, and other additional costs, and what happens to remaining money. I learned all about the definitions of accidental death, accidental serious injury, terminal illness ; what happens at age 85 ; and that the policy comes with a free Will, which I intend to take up ! Thankyou for great service, no stone left unturned.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Very competitive pricing with great features. very...

Seniors Car Insurance

Product Review

Service Review

Very competitive pricing with great features. Very pleased we could take advantage of this insurance.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very good

Seniors Funeral Insurance Top Cover

Service Review

Very good


Rated: 5 out of 5

Stanley Tamatoa - a year ago

Excellent and so easy for myself to analyse everything...

Seniors Funeral Insurance

Product Review

Service Review

Excellent and so easy for myself to analyse everything and learn about my life insurance policies thank you so much for all your support and help


Rated: 5 out of 5

Trusted Customer - 2 years ago

Excellent

Seniors Home Insurance

Product Review

I am very pleased with the outcome of my insurance policy and the professional service of the consultant .

Service Review

Excellent


Rated: 5 out of 5

Trusted Customer - 9 years ago

Felt pressured and was not given quote without signing...

Seniors Pet Insurance

Service Review

Felt pressured and was not given quote without signing up.


Rated: 2 out of 5

Joan Lockwood - 4 years ago

I found it easy to understand and the lady who...

Seniors Term Life Insurance

Service Review

I found it easy to understand and the Lady who answered my request was very helpful and polight.


Rated: 4 out of 5

Ross McIntyre - 4 years ago

Very difficult to contact customer service, 3 times...

Seniors Car Insurance

Service Review

Very difficult to contact Customer Service, 3 times over 2 days, no call backs by AS, very frustrating!!!


Rated: 1 out of 5

Trusted Customer - 4 years ago

Explained policy well and cost of it was good.

Seniors Home Insurance

Service Review

Explained policy well and cost of it was good.


Rated: 5 out of 5

Trusted Customer - 10 years ago

Quick friendly service.

Senior Funeral Insurance Plus

Service Review

quick friendly service.


Rated: 4 out of 5

Trusted Customer - 10 years ago

Customer service was clear and made the policy...

Senior Funeral Insurance Plus

Service Review

Customer service was clear and made the policy understanding


Rated: 5 out of 5

Joseph Arena - a year ago

Staff were pleasant

Seniors Home Insurance

Service Review

Staff were pleasant


Rated: 4 out of 5

Trusted Customer - 11 months ago

Staff knowledge & willingness to help was high. the...

Seniors Landlords Insurance

Service Review

Staff Knowledge & willingness to help was high. The Landlord policy quote was sourced on line & finalised during my the call. My initial call was to obtain a quote for my own House / Contents policy. This was done at first however the premium was much more than I’m urgently paying monthly by approximately $70…


Rated: 5 out of 5

Trusted Customer - 9 months ago

Friendly & informative staff. returned the phone call...

Seniors Car Insurance

Service Review

Friendly & informative staff. Returned the phone call when promised.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Well informed

Senior Funeral Insurance Plus

Service Review

WELL INFORMED


Rated: 5 out of 5

Barbara Grindlay-luke - 4 years ago

Walked me through the information well discussion on...

Seniors Term Life Insurance

Service Review

Walked me through the information well discussion on what was needed answering questions related to myself finding out if I understood the policy etc. respectful


Rated: 5 out of 5

Trusted Customer - 8 years ago

Efficient

Seniors Funeral Insurance Top Cover

Service Review

Efficient


Rated: 5 out of 5

Helen Bell - 4 years ago

Very polite very helpful great service

Seniors Funeral Insurance

Service Review

very polite very helpful great service


Rated: 4 out of 5

Trusted Customer - 9 years ago

Good for someone to ring me .

Seniors Funeral Insurance Top Cover

Product Review

Good for someone to ring me .


Rated: 5 out of 5

Trusted Customer - 8 years ago

Because i don’t know yet.

Seniors Funeral Insurance Top Cover

Product Review

Because I don’t know yet.


Rated: 4 out of 5

Julie Salisbury - 5 years ago

Very efficient, and met my needs

Seniors Term Life Insurance

Product Review

very efficient, and met my needs


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very pleased

Senior Funeral Insurance Plus

Product Review

very pleased


Rated: 5 out of 5

Trusted Customer - 9 years ago

Good information provided during phonecall

Senior Funeral Insurance Plus

Product Review

Good information provided during phonecall


Rated: 5 out of 5

Trusted Customer - 9 years ago

Looks as i expected, amconfident if i need to change...

Seniors Funeral Insurance Top Cover

Product Review

Looks as I expected, amconfident if I need to change my cover in the cooling off period, I can do so. The consultant I dealt with explained everything without any bells and whistles, didn't try to oversell the product, which would have made me back off.


Rated: 4 out of 5

Philip Darcy - 5 years ago

Much better value for money compared to my other quotes

Seniors Home Insurance

Product Review

much better value for money compared to my other quotes


Rated: 5 out of 5

Frank Frost - a year ago

Seniors Life Insurance

Product Review


Rated: 5 out of 5

John Hyam - 6 years ago

Premium could be lower but acceptable

Seniors Term Life Insurance

Product Review

Premium could be lower but acceptable


Rated: 4 out of 5

Patricia Profit - 5 years ago

Happy with result and feel now that i am covered, no...

Seniors Term Life Insurance

Product Review

happy with result and feel now that I am covered, no problem


Rated: 5 out of 5

Gary Johnstone - 3 years ago

Very competitive pricing and easy to use web site

Seniors Home Insurance

Product Review

Very competitive pricing and easy to use web site


Rated: 5 out of 5

Trusted Customer - 5 years ago

Good price for the product involved. much easier now...

Seniors Term Life Insurance

Product Review

Good price for the product involved. Much easier now for seniors to obtain life insurance policy.


Rated: 5 out of 5

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