%
- Over all Percentage 92
- empty 8
Rated /5 from 733666436250 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,3366,6436,250 customer reviews.
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Reviews
3157-3169 of 7336 reviews
3157-3169 of 6643 reviews
3157-3169 of 6250 reviews
Trusted Customer - 4 years ago
She was very helpful and explained everything,great...
Seniors Term Life Insurance
Product Review
Service Review
She was very helpful and explained everything,great customer service person
Trusted Customer - 5 years ago
Provided a product cheaper than similar offerings in...
Seniors Car Insurance
Product Review
Cost effective. Cannot rate further without making a claim, which hopefully will not occur.
Service Review
Provided a product cheaper than similar offerings in the market.
Trusted Customer - 4 years ago
Very friendly and helpful.
Seniors Home Insurance
Product Review
A lot cheaper than Budget Insur , who I was with previously and better value.
Service Review
Very friendly and helpful.
Brian Strang - 5 years ago
Price was very competitive and the form was very easy...
Seniors Home Insurance
Product Review
great value and application procedure
Service Review
Price was very competitive and the form was very easy to complete. However, I unfortunately got my start date wrong and had to phone them. I phoned on a Saturday and told them I wanted to start 2 days later. The lady was helpful and said that they would phone back on Monday. They duly did but the man did not merely accept I wanted to change the date, he started going through the entire process of all my details etc. etc. and said it would take a further 10 minutes. No initiative was shown, so I told him to forget it and I would just restart my application on line, which I did. This unfortunately spoilt my entire experience. Despite this the premium, cover, valuation and completing the applic. were exceptional
Steven Fenton - 3 years ago
Funeral insurance
Seniors Funeral Insurance
Product Review
Great person to deal with easy fast all done
Service Review
Funeral insurance
Trusted Customer - 2 months ago
I found sach to be very helpful, approachable, and not...
Seniors Life Insurance
Product Review
The customer service agent Zach was really nice & very good at explaining everything. I was very happy with everything & as soon as I get the chance I will read through all the documents I have been sent. I feel a lot better knowing my daughter is taken care of if something happens to me..:)
Service Review
I found Sach to be very helpful, approachable, and not pushy at all, which I really appreciated. He took the time to explain things clearly and made the process feel comfortable rather than pressured. I also appreciated that he came across as mature and genuinely understanding. In my opinion, more older people should be employed in sales roles, particularly in areas like seniors insurance, because life experience brings a level of empathy, patience, and understanding that is difficult to replicate when you’re much younger. Overall, it was a very positive experience and I felt listened to and respected throughout the process.
Trusted Customer - 9 years ago
Good customer service was provided on my request for...
Senior Funeral Insurance Plus
Product Review
Service Review
Good Customer Service was provided on my request for insurance
Trusted Customer - 9 years ago
Member of staff explained in details the reply to my...
Seniors Funeral Insurance Top Cover
Service Review
Member of staff explained in details the reply to my questions on information
Trusted Customer - 9 years ago
Very happy
Senior Funeral Insurance Plus
Product Review
Very happy
Service Review
Very happy
Trusted Customer - 9 years ago
Friendly and helpful did not feel he was telling me...
Seniors Funeral Insurance Top Cover
Product Review
It met my needs it was what I was looking for.
Service Review
Friendly and helpful did not feel he was telling me lies.
Michael Holland - 5 years ago
Easy to deal with,would recommend
Seniors Car Insurance
Product Review
Service Review
Easy to deal with,would recommend
Trusted Customer - 10 years ago
Well explained, polite service
Senior Funeral Insurance Plus
Product Review
Service Review
Well explained, polite service
Trusted Customer - a year ago
Excellent
Seniors Life Insurance
Service Review
Excellent
Trusted Customer - 2 years ago
During the phone conversation, staff member provide...
Seniors Funeral Insurance
Service Review
During the phone conversation, staff member provide level of cover with premiums. opted to select the maximum cover $15000, given cost of living.
Trusted Customer - 10 years ago
The young man(sorry i forget his name) was very...
Senior Funeral Insurance Plus
Service Review
The young man(sorry I forget his name) was very helpful and non pushy
Trusted Customer - 2 years ago
Good price
Seniors Car Insurance
Service Review
good price
Trusted Customer - 10 years ago
Made initial enquiry on the 18/11/16 and cancelled...
Seniors Pet Insurance
Service Review
Made initial enquiry on the 18/11/16 and cancelled policy on the 21/11/16 I still am waiting for the cancellation I was told it had to come mail and not email however all the docs were emailed .As far as I am concerned very poor customer "care" R Flower
Nicole Todd - 4 years ago
Excellent customer service easy to deal with...
Seniors Term Life Insurance
Service Review
Excellent customer service easy to deal with straightforward
Trusted Customer - 4 months ago
Great and well explained
Seniors Life Insurance
Service Review
Great and well explained
Trusted Customer - 8 years ago
Jason, the consultant, was patient and clear. he...
Seniors Funeral Insurance Top Cover
Service Review
Jason, the consultant, was patient and clear. He explained all of the terms and conditions really well. He rang back when he said he would and his follow up was excellent. Well done.
Gerald Cook - 4 years ago
Efficient service, reasonable cost and prompt response.
Seniors Home Insurance
Service Review
Efficient service, reasonable cost and prompt response.
Trusted Customer - 10 years ago
I have contacted your business after checking out a...
Seniors Pet Insurance
Service Review
I have contacted your business after checking out a pet insurance policy twice last Friday and yesterday. Both times told someone will ring shortly. No one rings. Very shabby PR
Trusted Customer - 8 months ago
We did our insurance online
Seniors Home Insurance
Service Review
We did our insurance online
Jennifer Barrymore - 4 years ago
Knowledgeable and excellent customer service staff....
Seniors Home Insurance
Service Review
Knowledgeable and excellent customer service staff. Pricin was highly competitive and I was able to use the CoreLogic estimation tool to get how much to rebuild my home.
Trusted Customer - 10 years ago
Looks good, but excellence will come with the smooth...
Seniors Pet Insurance
Product Review
Looks good, but excellence will come with the smooth handling of any subjective claims
Trusted Customer - 9 years ago
I was referred to maree after calling back to cancel...
Senior Funeral Insurance Plus
Product Review
I was referred to Maree after calling back to cancel my policy with ASIA and found her pushy, negative towards my current insurer, and she left out important info regarding costs. My impression was that all she cared about was getting me to sign up (getting the sale) and I found her integrity questionable. Not impressed. She put me onto someone else as I wanted to know about cover for my two daughters (both aged over 18), and through my questioning the next person I was able to establish for myself that insurance with ASIA would not work for me. I find this company dishonest and I am worried for people (especially older people) would be conned into taking out policies that they really don't understand. I feel the people from this company talk AT potential customers, talk fast, omit full truths, and just baffle you with bulls...!
Trusted Customer - 9 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 9 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 10 years ago
All good happy
Senior Funeral Insurance Plus
Product Review
All good happy
Denice Crampton - 3 months ago
Lyn was very informative with each policy to help us...
Seniors Home Insurance
Product Review
Lyn was very informative with each policy to Help us choose the best policy
Stephen Ball - 3 years ago
I needed some life insurance and got it after a quick...
Seniors Term Life Insurance
Product Review
I needed some life insurance and got it after a quick nine qualifying questions, no endless questionnaires, no blood tests, no doctors visit. Just relevant questions regarding my health and smoking status.
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
I just told your company on the previous page
Seniors Funeral Insurance Top Cover
Product Review
I just told your company on the previous page
Jane - 2 years ago
Very helpful and well informed customer service. saved...
Seniors Car Insurance
Product Review
Very helpful and well informed customer service. Saved money and got exactly the policy I wanted.
Trusted Customer - 8 years ago
Just very goodxxxxxxxxxxxxxxxxxxxx
Seniors Funeral Insurance Top Cover
Product Review
Just very goodxxxxxxxxxxxxxxxxxxxx
Trusted Customer - 9 years ago
Excellent service
Senior Funeral Insurance Plus
Product Review
excellent service
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