%
- Over all Percentage 92
- empty 8
Rated /5 from 312330762433 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1233,0762,433 customer reviews.
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Reviews
49-61 of 3123 reviews
49-61 of 3076 reviews
49-61 of 2433 reviews
Trusted Customer - 8 years ago
They told me what i wanted to know, were pleasant and...
Seniors Funeral Insurance Top Cover
Service Review
They told me what I wanted to know, were pleasant and polite
Trusted Customer - 9 years ago
Good customer service
Seniors Funeral Insurance Top Cover
Product Review
Good customer serviceFriendly service
Service Review
Good customer service
Trusted Customer - 8 years ago
Prompt and easy to do and understand.everything...
Seniors Funeral Insurance Top Cover
Service Review
Prompt and easy to do and understand.everything explained in full
Trusted Customer - 9 years ago
Friendly helpful service
Senior Funeral Insurance Plus
Product Review
Happy with the policy
Service Review
Friendly helpful service
Trusted Customer - 8 years ago
The lady i spoke with was very helpful explained every...
Seniors Funeral Insurance Top Cover
Service Review
the lady i spoke with was very helpful explained every thing clearly so i understood exactly what i was buying
Trusted Customer - 8 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 8 years ago
Everything was explained so you could understand, and...
Seniors Funeral Insurance Top Cover
Service Review
Everything was explained so you could understand, and there was no pressure for you to buy, very satisfied, thanks.
Trusted Customer - 8 years ago
They were able to explain all of the benefits of the...
Seniors Funeral Insurance Top Cover
Product Review
Everything the other company dose not have. The cost is also very appealing to my budget.
Service Review
They were able to explain all of the benefits of the insurance plan & the other insurance company i am with at the moment have nowhere near the same benefits. Cost.
Trusted Customer - 8 years ago
Did not receive $75 gift card
Seniors Funeral Insurance Top Cover
Product Review
have not received the gift card
Service Review
did not receive $75 gift card
Trusted Customer - 8 years ago
The service was treated as if i had requested to buy...
Seniors Funeral Insurance Top Cover
Product Review
I am still awaiting the mailing and once I get this which will incude the PDS I will make up my mind if I proceed with purchasing the product.
Service Review
The service was treated as if I had requested to buy the funeral insurance when all I wanted was a quote. It was easier to let the consultant continue than attempt to interupt their speil.
Trusted Customer - 8 years ago
Yes i would
Seniors Funeral Insurance Top Cover
Product Review
Very good indeed got quiet a lot help
Service Review
Yes i would
Trusted Customer - 8 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 8 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Service Review
all was done in a great manner true to their word and very helpful
Trusted Customer - 9 years ago
Great
Seniors Funeral Insurance Top Cover
Service Review
Great
Trusted Customer - 8 years ago
I was explained everything about the insurance and...
Seniors Funeral Insurance Top Cover
Service Review
I was explained everything about the insurance and wasn’t pressured into taking out the insurance
Trusted Customer - 7 years ago
Explained everything fully. answered all my...
Seniors Funeral Insurance Top Cover
Service Review
Explained everything fully. Answered all my questions. Extremely polite and friendly.
Trusted Customer - 8 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Service Review
excellent service from Dianne. She explained in plain English.
Trusted Customer - 8 years ago
The service given was very good and informative - but...
Seniors Funeral Insurance Top Cover
Service Review
the service given was very good and informative - but and i mean but - i have not joined or confirmed my acceptance of joining as i was, at this time, only after information such as limits, conditions and fees etc. while i did give the phone consultant my bankcard details i made it very clear i was only after information so i could discuss them with my family and i was given verbal assurances nothing would proceed until confirmed by me. i was also hopeful that i was to be sent details of the policy discussed, again to review it with my family
Trusted Customer - 8 years ago
Friendly well informed service received over the...
Seniors Funeral Insurance Top Cover
Service Review
Friendly well informed service received over the phone. Any questions were answer promptly & very clearly.
Trusted Customer - 8 years ago
The consultant was extremely helpful and concise in...
Seniors Funeral Insurance Top Cover
Service Review
The consultant was extremely helpful and concise in his explanations of the product. He was very easy to understand as his language was not accented.
Trusted Customer - 8 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
Trusted Customer - 9 years ago
Customer service was excellent, product knowledge was...
Australian Seniors Final Expenses Insurance
Service Review
Customer Service was excellent, product knowledge was great. Could better my current policy even after being with the company for 15yrs.
Trusted Customer - 8 years ago
Everything was explained so you could understand, and...
Seniors Funeral Insurance Top Cover
Service Review
Everything was explained so you could understand, and there was no pressure for you to buy, very satisfied, thanks.
Trusted Customer - 9 years ago
Good customer service
Seniors Funeral Insurance Top Cover
Service Review
Good customer service
Trusted Customer - 10 years ago
So far, so good, i am waiting on the "paper work" to...
Senior Funeral Insurance Plus
Product Review
So far, so good, I am waiting on the "paper work" to confirm some points of the cover but I will know better then.
Trusted Customer - 9 years ago
Good
Senior Funeral Insurance Plus
Product Review
good
Trusted Customer - 8 years ago
The policy premiums do not go up with age
Seniors Funeral Insurance Top Cover
Product Review
The policy premiums do not go up with age
Trusted Customer - 9 years ago
Not sure as i havent received the full documentation
Senior Funeral Insurance Plus
Product Review
not sure as i havent received the full documentation
Trusted Customer - 9 years ago
Good products
Senior Funeral Insurance Plus
Product Review
Good products
Trusted Customer - 10 years ago
Senior Funeral Insurance Plus
Product Review
Pethahandi Mahinda Kumara Wickramaratne - 3 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 9 years ago
I was looking for funeral insurance and have called a...
Senior Funeral Insurance Plus
Product Review
I was looking for funeral insurance and have called a few companies. I was happy to be able to add my daughter for a small amount extra. I hadn't been offered that previously. Thankyou. My oldest two children have just lost their dad st the age of 52 due to a tragic event and he had no funeral insurance. Being the next of kin they are trying to raise the money for his funeral. I don't want my children dealing with that added grief when I go.
Trusted Customer - 10 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 4 years ago
Covers me for everything i wanted
Seniors Funeral Insurance
Product Review
Covers me for everything I wanted
Julie Scott - 6 years ago
Very afforable
Seniors Funeral Insurance Top Cover
Product Review
very afforable
Trusted Customer - 10 years ago
I am happy that i've finally decided to take out...
Senior Funeral Insurance Plus
Product Review
I am happy that I've finally decided to take out insurance
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.