%
- Over all Percentage 92
- empty 8
Rated /5 from 311030672420 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1103,0672,420 customer reviews.
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Reviews
49-61 of 3110 reviews
49-61 of 3067 reviews
49-61 of 2420 reviews
Trusted Customer - 8 years ago
The service was good and helpful. my only complaint...
Seniors Funeral Insurance Top Cover
Product Review
Too expensive for people on pension
Service Review
The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.
Trusted Customer - 8 years ago
Good customer service
Seniors Funeral Insurance Top Cover
Product Review
Good customer serviceFriendly service
Service Review
Good customer service
Trusted Customer - 7 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Product Review
Best offer I had after looking on line
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
Trusted Customer - 8 years ago
James was very helpful and not at all pushy. he...
Seniors Funeral Insurance Top Cover
Service Review
James was very helpful and not at all pushy. He explained everything for me to understand. He was very polite too. Thank you James 😊
Trusted Customer - 3 years ago
Their service was wonderful they explain every think...
Seniors Funeral Insurance
Product Review
They are great and really helpful they could not do enough for me .when I am such a dummy when it comes to any think like this thank you
Service Review
Their service was wonderful they explain every think so well and their patience was great
Trusted Customer - 7 years ago
They were able to explain all of the benefits of the...
Seniors Funeral Insurance Top Cover
Product Review
Everything the other company dose not have. The cost is also very appealing to my budget.
Service Review
They were able to explain all of the benefits of the insurance plan & the other insurance company i am with at the moment have nowhere near the same benefits. Cost.
Trusted Customer - 9 years ago
Great customer service
Senior Funeral Insurance Plus
Product Review
Just what I required
Service Review
Great customer service
Trusted Customer - 8 years ago
So easy to talk to. everything explained in detail....
Seniors Funeral Insurance Top Cover
Product Review
Much higher cover than I expected for the monet
Service Review
So easy to talk to. Everything explained in detail. Friendly attitude of consultant.wish I had known of this much earlier.The bank insurances are a rip off!
Trusted Customer - 8 years ago
Very easy to arrange, person very helpful as well.
Seniors Funeral Insurance Top Cover
Product Review
Very easy to organise and put in place
Service Review
Very easy to arrange, Person very helpful as well.
Trusted Customer - 7 years ago
It was quite good
Seniors Funeral Insurance Top Cover
Product Review
Service Review
It was quite good
Trusted Customer - 8 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Product Review
I didn't want it and told the reps so multiple times give my money back
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Trusted Customer - 8 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Service Review
excellent service from Dianne. She explained in plain English.
Trusted Customer - 8 years ago
I was only wanting to know prices, but the lady was...
Seniors Funeral Insurance Top Cover
Service Review
I was only wanting to know prices, but the lady was very forceful. I ended up with a policy which I will not be continuing with. I will cancel it when I get the hard copy in the mail
Trusted Customer - 7 years ago
Good service patations with customer called me back on...
Seniors Funeral Insurance Top Cover
Service Review
Good service Patations with customer Called me back on phone
Trusted Customer - 8 years ago
Excellent, everything was explained easily and i was...
Seniors Funeral Insurance Essential Cover
Service Review
Excellent, everything was explained easily and I was happy and signed up very quickly
Trusted Customer - 8 years ago
They said they would email the policy and didn't not...
Seniors Funeral Insurance Top Cover
Service Review
They said they would email the policy and didn't not happy about that
Trusted Customer - 8 years ago
Nice & friendly
Seniors Funeral Insurance Top Cover
Service Review
nice & friendly
Trusted Customer - 8 years ago
So easy to talk to. everything explained in detail....
Seniors Funeral Insurance Top Cover
Service Review
So easy to talk to. Everything explained in detail. Friendly attitude of consultant.wish I had known of this much earlier.The bank insurances are a rip off!
Trusted Customer - 8 years ago
Ok
Seniors Funeral Insurance Top Cover
Service Review
Ok
Trusted Customer - 8 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Service Review
all was done in a great manner true to their word and very helpful
Trusted Customer - 8 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 8 years ago
Yes i would recommend to friends and would use your...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would recommend to friends and would use your company again.The young gentleman, Arli, was 100% customer orientated, knew the product, answered my questions all in all I am and was more than satisfied with my phone call.
Trusted Customer - 8 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 8 years ago
I would recommend asia to my friends, my enquiry was...
Seniors Funeral Insurance Top Cover
Service Review
I would recommend ASIA to my friends, my enquiry was handled with professional courtesy and all my questions were answered satisfactorily by your customer service officer. So much so that I made my mind up on the spot to take out a policy.
Trusted Customer - 9 years ago
Hopefully this insurance will meet my needs , i put my...
Senior Funeral Insurance Plus
Product Review
Hopefully this insurance will meet my needs , I put my trust in the company so hopefully thy don't let me down when the time comes.
Trusted Customer - 9 years ago
Excellent
Seniors Funeral Insurance Top Cover
Product Review
excellent
Trusted Customer - 10 years ago
Not tried yet but has been explained so expect to give...
Senior Funeral Insurance Plus
Product Review
Not tried yet but has been explained so expect to give a good rating
Trusted Customer - 10 years ago
I haven't received all the details yet but judging by...
Senior Funeral Insurance Plus
Product Review
I haven't received all the details yet but judging by the phone call received, I am expecting all in the written information and the policy will be received in a timely manner.
Trusted Customer - 10 years ago
A little bit on the expensive side for what we are...
Australian Seniors Final Expenses Insurance
Product Review
A little bit on the expensive side for what we are getting.
Narelle Bennett - 12 months ago
It was easy to understand what was being said to...
Seniors Funeral Insurance
Product Review
It was easy to understand what was being said to myself and I had relief after signing. The lady who called me was excellent and explained everything to me in detail so I could understand better myself.
Carol Beasy - 4 years ago
I thought my premium cost was per month. turns out it...
Seniors Funeral Insurance
Product Review
I thought my premium cost was per month. Turns out it was per fortnight.
Trusted Customer - 8 years ago
I was given some choices and so i chose the one i...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 10 years ago
Great buyers choice very affordable
Senior Funeral Insurance Plus
Product Review
Great buyers choice very affordable
Trusted Customer - 8 years ago
The 1 factor missing was that when this policy reaches...
Seniors Funeral Insurance Top Cover
Product Review
The 1 factor missing was that when this policy reaches its paper value, in premiums, further premiums paid in should then cease, unless the policy holder wants to continue. Does that make sense?
Trusted Customer - 8 years ago
Your customer service was excellent.
Seniors Funeral Insurance Top Cover
Product Review
Your Customer Service was excellent.
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.