%
- Over all Percentage 92
- empty 8
Rated /5 from 314230902452 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1423,0902,452 customer reviews.
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Reviews
37-49 of 3142 reviews
37-49 of 3090 reviews
37-49 of 2452 reviews
Trusted Customer - 8 years ago
The service was good and helpful. my only complaint...
Seniors Funeral Insurance Top Cover
Product Review
Too expensive for people on pension
Service Review
The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.
Trusted Customer - 7 years ago
Great service and great rates
Seniors Funeral Insurance Top Cover
Service Review
great service and great rates
Trusted Customer - 8 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Product Review
Very reasonable I first saw your add on the morning tv show now I have peace of mind and no more worry that I have no cover.
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - 8 years ago
Great friendly staff polite and not pushy
Seniors Funeral Insurance Top Cover
Product Review
Good value for money good product
Service Review
Great friendly staff polite and not pushy
Trusted Customer - 8 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 8 years ago
She explain i need to know.
Seniors Funeral Insurance Essential Cover
Product Review
Can be cheaper for unemployed Since i am.
Service Review
She explain I need to know.
Trusted Customer - 8 years ago
They were able to explain all of the benefits of the...
Seniors Funeral Insurance Top Cover
Product Review
Everything the other company dose not have. The cost is also very appealing to my budget.
Service Review
They were able to explain all of the benefits of the insurance plan & the other insurance company i am with at the moment have nowhere near the same benefits. Cost.
Trusted Customer - 7 years ago
Good service happy with custom service cheaper...
Seniors Funeral Insurance Top Cover
Product Review
The customer service was easy to be explained lovely young woman spoke on the phone easy out going happy person that does make the world more happy when you have happy people working in type work.
Service Review
Good service happy with custom service cheaper thenwhat I have been paying over the years
Trusted Customer - 8 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Product Review
Best offer I had after looking on line
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
Trusted Customer - 8 years ago
The consultant was extremely helpful and concise in...
Seniors Funeral Insurance Top Cover
Service Review
The consultant was extremely helpful and concise in his explanations of the product. He was very easy to understand as his language was not accented.
Trusted Customer - 8 years ago
Prompt and easy to do and understand.everything...
Seniors Funeral Insurance Top Cover
Service Review
Prompt and easy to do and understand.everything explained in full
Trusted Customer - 8 years ago
The lady i spoke with was very helpful explained every...
Seniors Funeral Insurance Top Cover
Service Review
the lady i spoke with was very helpful explained every thing clearly so i understood exactly what i was buying
Trusted Customer - 8 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Service Review
all was done in a great manner true to their word and very helpful
Trusted Customer - 8 years ago
I was explained everything about the insurance and...
Seniors Funeral Insurance Top Cover
Service Review
I was explained everything about the insurance and wasn’t pressured into taking out the insurance
Trusted Customer - 8 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
Trusted Customer - 8 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Trusted Customer - 8 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 8 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - 8 years ago
Did not receive $75 gift card
Seniors Funeral Insurance Top Cover
Service Review
did not receive $75 gift card
Trusted Customer - 8 years ago
Sign you up, heaps of help, do not wish to continue...
Seniors Funeral Insurance Top Cover
Service Review
sign you up, heaps of help, do not wish to continue with policy, not a soul wants to talk to you
Trusted Customer - 8 years ago
The service was good and helpful. my only complaint...
Seniors Funeral Insurance Top Cover
Service Review
The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.
Trusted Customer - 8 years ago
The lady i spoke with was very helpful explained every...
Seniors Funeral Insurance Top Cover
Service Review
the lady i spoke with was very helpful explained every thing clearly so i understood exactly what i was buying
Trusted Customer - 8 years ago
They anscerd all my questions,and very nice on the...
Seniors Funeral Insurance Top Cover
Service Review
they anscerd all my questions,and very nice on the phone
Trusted Customer - 8 years ago
The consultant was extremely helpful and concise in...
Seniors Funeral Insurance Top Cover
Service Review
The consultant was extremely helpful and concise in his explanations of the product. He was very easy to understand as his language was not accented.
Trusted Customer - 8 years ago
Affordable and great value
Seniors Funeral Insurance Top Cover
Product Review
Affordable and Great value
Trusted Customer - 9 years ago
Tried a couple of others this one compares favourably...
Senior Funeral Insurance Plus
Product Review
tried a couple of others this one compares favourably for what I wanted
Trusted Customer - 9 years ago
Reasonable value offered...
Seniors Funeral Insurance Top Cover
Product Review
Reasonable value offered...
Trusted Customer - 10 years ago
Not interested - no further comment
Senior Funeral Insurance Plus
Product Review
Not interested - No further comment
Trusted Customer - 10 years ago
Over all very polite and i was satisfied thank you.
Senior Funeral Insurance Plus
Product Review
Over all very polite and I was satisfied thank you.
Trusted Customer - 9 years ago
The plan sounds excellent, hope we don't need it for...
Senior Funeral Insurance Plus
Product Review
The plan sounds excellent, hope we don't need it for many years.
Trusted Customer - 9 years ago
I was very pleased with your servic and found the...
Senior Funeral Insurance Plus
Product Review
I was very pleased with your servic and found the information easy to understand. Ifound the person i spoke with very clear and concise also very curtious. Thank you.
Trusted Customer - 7 years ago
We worked out a cost we could afford well done
Seniors Funeral Insurance Top Cover
Product Review
we worked out a cost we could afford well done
Trusted Customer - 10 years ago
Hopefully i won't need it for a long time
Senior Funeral Insurance Plus
Product Review
Hopefully I won't need it for a long time
Trusted Customer - 9 years ago
Jack wos very good to deal with and i will send my...
Senior Funeral Insurance Plus
Product Review
Jack wos very good to deal with and I will send my friends too you if they need to get this cover
Trusted Customer - 9 years ago
My questions were very well answered
Senior Funeral Insurance Plus
Product Review
My questions were very well answered
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.