%
- Over all Percentage 92
- empty 8
Rated /5 from 312330762433 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1233,0762,433 customer reviews.
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Reviews
25-37 of 3123 reviews
25-37 of 3076 reviews
25-37 of 2433 reviews
Trusted Customer - 8 years ago
Yes i would recommend. staff member was pleasant and...
Seniors Funeral Insurance Top Cover
Service Review
Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.
Trusted Customer - 8 years ago
Prompt and easy to do and understand.everything...
Seniors Funeral Insurance Top Cover
Service Review
Prompt and easy to do and understand.everything explained in full
Trusted Customer - 8 years ago
Great friendly staff polite and not pushy
Seniors Funeral Insurance Top Cover
Product Review
Good value for money good product
Service Review
Great friendly staff polite and not pushy
Trusted Customer - 9 years ago
Easy to understand once i told them what i needed,all...
Seniors Funeral Insurance Top Cover
Product Review
Simplicity,... easy to understand details,and an acceptable price !!
Service Review
Easy to understand once I told them what I needed,all done and arranged in the one phonecall :)
Trusted Customer - 6 years ago
We had young man named victor who was very helpful in...
Seniors Funeral Insurance Top Cover
Service Review
We had young Man named Victor who was very helpful in his explanation of your seniors funeral insurance we took out with you. It was pleasure to have someone who was patient and made we understood everything.
Trusted Customer - 8 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Product Review
Very reasonable I first saw your add on the morning tv show now I have peace of mind and no more worry that I have no cover.
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - 9 years ago
Great
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Great
Trusted Customer - 8 years ago
The service given was very good and informative - but...
Seniors Funeral Insurance Top Cover
Service Review
the service given was very good and informative - but and i mean but - i have not joined or confirmed my acceptance of joining as i was, at this time, only after information such as limits, conditions and fees etc. while i did give the phone consultant my bankcard details i made it very clear i was only after information so i could discuss them with my family and i was given verbal assurances nothing would proceed until confirmed by me. i was also hopeful that i was to be sent details of the policy discussed, again to review it with my family
Trusted Customer - 8 years ago
I was explained everything about the insurance and...
Seniors Funeral Insurance Top Cover
Product Review
It is good value for money and it will help my kids out in a hard time
Service Review
I was explained everything about the insurance and wasn’t pressured into taking out the insurance
Trusted Customer - 9 years ago
Excellent and prompt customer service. i already knew...
Seniors Funeral Insurance Top Cover
Product Review
I think I made a right decision to purchase my Seniors Funeral Insurance Top Cover, knowing that my family don't have to worry about my funeral expenses and any other expenses that I might leave behind.
Service Review
Excellent and prompt Customer service. I already knew what I needed to insure and Thady, my apology if I spell your name wrong, explained the policy in detail and these also providing me with immediate financial protection and peace of mind knowing that my family won't be left out of pocket for any of my funeral and other expenses that I might leave behind.
Trusted Customer - 8 years ago
I have to wait and see once i get all the details
Seniors Funeral Insurance Top Cover
Product Review
seem good need to check with other funeral funds
Service Review
i have to wait and see once i get all the details
Trusted Customer - 8 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 9 years ago
Kelly was very helpful and informative. i found her...
Seniors Funeral Insurance Top Cover
Service Review
Kelly was very helpful and informative. I found her very easy to speak with and she listened to my wishes.
Trusted Customer - 8 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Service Review
all was done in a great manner true to their word and very helpful
Trusted Customer - 3 years ago
Their service was wonderful they explain every think...
Seniors Funeral Insurance
Service Review
Their service was wonderful they explain every think so well and their patience was great
Trusted Customer - 8 years ago
Very good service and very helpful, well explained to...
Seniors Funeral Insurance Top Cover
Service Review
Very good service and very helpful, well explained to me and my son Elias,
Trusted Customer - 8 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
Trusted Customer - 8 years ago
Great friendly staff polite and not pushy
Seniors Funeral Insurance Top Cover
Service Review
Great friendly staff polite and not pushy
Trusted Customer - 8 years ago
Friendly well informed service received over the...
Seniors Funeral Insurance Top Cover
Service Review
Friendly well informed service received over the phone. Any questions were answer promptly & very clearly.
Trusted Customer - 8 years ago
Sign you up, heaps of help, do not wish to continue...
Seniors Funeral Insurance Top Cover
Service Review
sign you up, heaps of help, do not wish to continue with policy, not a soul wants to talk to you
Trusted Customer - 8 years ago
Everything was explained so you could understand, and...
Seniors Funeral Insurance Top Cover
Service Review
Everything was explained so you could understand, and there was no pressure for you to buy, very satisfied, thanks.
Trusted Customer - 8 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 9 years ago
The lady i spoke to was informative, real and answered...
Seniors Funeral Insurance Top Cover
Service Review
The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.
Trusted Customer - 8 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - 8 years ago
Just great very polite on the phone
Seniors Funeral Insurance Top Cover
Product Review
just great very polite on the phone
Trusted Customer - 8 years ago
Good product. suits my needs
Seniors Funeral Insurance Top Cover
Product Review
Good product. Suits my needs
Trusted Customer - 9 years ago
Receiving the call back within minutes of my applying...
Senior Funeral Insurance Plus
Product Review
Receiving the call back within minutes of my applying on-line, I felt a priority. interestingly I had been considering arranging some type of cover for a while. So when the call came through I thought this is great I can do this now while I'm in that frame of mind: you know One day falling off the perch' I'm not here forever, so yes I appreciate the call and the male on the other end was quite informative bye
Trusted Customer - 9 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 8 years ago
Package is just what we needed. didn't want to have to...
Seniors Funeral Insurance Top Cover
Product Review
Package is just what we needed. Didn't want to have to tie our insurance to a particular funeral home.
Trusted Customer - 10 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 9 years ago
A load off my mind.
Senior Funeral Insurance Plus
Product Review
A load off my mind.
Trusted Customer - 10 years ago
Just new
Senior Funeral Insurance Plus
Product Review
Just new
Trusted Customer - 10 years ago
Well explained and efficient.
Senior Funeral Insurance Plus
Product Review
Well explained and efficient.
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 9 years ago
Fantastic that you get back what you paid or the...
Seniors Funeral Insurance Top Cover
Product Review
fantastic that you get back what you paid or the amount of the policy whichever is higher
Trusted Customer - 5 months ago
Following the death of my husband, i made a claim to...
Seniors Funeral Insurance
Product Review
Following the death of my husband, I made a claim to Seniors Funeral Insurance, where I found them to be courteous & spoke with kindness & sensitivity, during our phone conversations.
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.