%
- Over all Percentage 92
- empty 8
Rated /5 from 314630912456 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1463,0912,456 customer reviews.
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Reviews
2857-2869 of 3146 reviews
2857-2869 of 3091 reviews
2869-2869 of 2456 reviews
Trusted Customer - 9 years ago
Very clearly presented
Senior Funeral Insurance Plus
Product Review
Service Review
Very clearly presented
Trusted Customer - 10 years ago
Matthew served me over the phone. i told him why i...
Senior Funeral Insurance Plus
Product Review
Your product (funeral cover) was by far the best offer I had found at the time when I was looking around with other companies. The fact that you provided me with a Will was of great help, whereas other companies wanted to reward me with gifts such as a blender/juicer, (I already owned one) OR a Tablet which I would not need or use (I had a very good laptop) OR I could selet a watch that one would use during intensive training programs (Which I feel I would really not use at my age and already owned a monitor style watch.) I was more interested that your company provided me with a policy that would credit me after 5 years. I would not have my payments go up over a period of time but instead they would come down. I was also happy to hear that if I were to pass away from an accident that my children would receive the $10 000.00 that I have as my funeral policy BUT on top of that my payments would increase leaving my children with 30 000.00 to cover my funeral and any outstanding accounts that would need to be paid. That was very comforting to know and having a free gift such as a Will sounded sensible considering I was in need of a FUNERAL POLICY and now I would be able to complete MY WILL KIT so when I pass away everything will be in my Will kit which was by far much better than having a blender. As far as my policy goes, I feel very happy knowing my children will have everything they need at the time of my passing. Matthew did not "SELL" your policy, instead he advised me and at all times he made sure I was happy with the policy and making sure that I was at all times happy with the policy that I bought. I would like to take this opportunity to thank you for giving me peace of mind that my now new funeral policy will help my children when the time comes for me to pass on and they will have all the information to help them through a very hard time in their lives. So when the day comes, I pray not to soon, I know that the most important people in my life will be well cared for. Thank You..... Chery Esterhuyzen
Service Review
Matthew served me over the phone. I told him why I wanted funeral cover. I had not really thought about funeral cover until this year April I received a phone call from South Africa telling me that my last direct living relative, my sister, was killed in a freak motor bike accident. Matthew was very compationate and I told him that could of been me as I also ride a motor bike. I found Matthew to be helpful and instead of me listening to a computerized voice reading all the info about the policy, instead your company had a human (Matthew) read it out for me. He made sure I was to let him know if I didn't understand anything and he explained and answered all my questions which made me feel at ease and so I signed up straight away. I felt comfortable about choosing a policy based on how helpful Matthew was and how he made me feel about having a policy with your company. So I say THANK YOU MATTHEW !!!!!!!
Trusted Customer - 10 years ago
The sales person was extremely helpful and easy to...
Senior Funeral Insurance Plus
Service Review
The sales person was extremely helpful and easy to deal with. Best phone consultant I have spoken to.
Trusted Customer - 10 years ago
The gentleman who took my call was thorough,respectful...
Senior Funeral Insurance Plus
Product Review
The policy seems to meet all my needs to protect my husband and family from additional expense when "my time comes"
Service Review
The gentleman who took my call was thorough,respectful and patient. He took time to answer my questions so that I fully understood all aspects. I had rung to increase my insurance.
Trusted Customer - 9 years ago
Very clear to understand and nice to no that we have...
Senior Funeral Insurance Plus
Product Review
we are very pleased with our policies and can now have peace of mind once again thank you
Service Review
very clear to understand and nice to no that we have Australians on other end of phone thank you
Trusted Customer - 8 years ago
Maybe
Seniors Funeral Insurance Top Cover
Product Review
I just think i was on one policy changed to another what i paid should carry over
Service Review
Maybe
Trusted Customer - 9 years ago
Very professional
Senior Funeral Insurance Plus
Product Review
Service Review
Very professional
Trusted Customer - 8 years ago
Very easy to talk with and to understand the product. ...
Seniors Funeral Insurance Top Cover
Product Review
Easy to understand. Not easy to cancel.
Service Review
Very easy to talk with and to understand the product. However when changing my mind was a task to convince them to cancel.
Trusted Customer - 8 years ago
I bo not know i am still waiting to see what i have...
Seniors Funeral Insurance Top Cover
Service Review
I bo not know i am still waiting to see what i have bought how can i rate somthing i have not recieved.
Trusted Customer - 10 years ago
Good information by consultant
Senior Funeral Insurance Plus
Product Review
Service Review
Good information by consultant
Trusted Customer - 9 years ago
Sever wos very good
Senior Funeral Insurance Plus
Product Review
Jack wos very good to deal with and I will send my friends too you if they need to get this cover
Service Review
Sever wos very good
Trusted Customer - 10 years ago
Good sales people
Senior Funeral Insurance Plus
Product Review
Got exactly what I wanted
Service Review
Good sales people
Trusted Customer - 9 years ago
I was treated well and received a service i expected.
Senior Funeral Insurance Plus
Service Review
I was treated well and received a service I expected.
Trusted Customer - 10 years ago
The gentleman who rang me was most kind as i struggled...
Senior Funeral Insurance Plus
Service Review
The gentleman who rang me was most kind as I struggled to understand all the instructions.
Trusted Customer - 10 years ago
Very hospitable
Senior Funeral Insurance Plus
Service Review
Very hospitable
Trusted Customer - 8 years ago
We found the gentleman who helped us very informative
Seniors Funeral Insurance Top Cover
Service Review
We found the gentleman who helped us very informative
Trusted Customer - 8 years ago
I received courteous friendly service, and efficient...
Seniors Funeral Insurance Top Cover
Service Review
I received courteous friendly service, and efficient follow-up, as promised.
Trusted Customer - 9 years ago
Helpful, friendly service
Senior Funeral Insurance Plus
Service Review
Helpful, friendly service
Trusted Customer - 8 years ago
The lady who helped me through the process was clear...
Seniors Funeral Insurance Top Cover
Service Review
The lady who helped me through the process was clear and concise, went back over the main points and made my decision easy.
Trusted Customer - a month ago
Very thorough details about all options available.
Seniors Funeral Insurance
Service Review
Very thorough details about all options available.
Trusted Customer - 9 years ago
Your telemarketer, irma, was an excellent...
Senior Funeral Insurance Plus
Service Review
Your telemarketer, Irma, was an excellent representative for your Agency. She was very clear in her summations and persistent in her endeavour to market your product. 10 out of 10 for Irma.
Trusted Customer - 10 years ago
Communication information and service excellent
Senior Funeral Insurance Plus
Service Review
Communication information and service excellent
Trusted Customer - 10 years ago
The advice i got was great and easy to understand
Senior Funeral Insurance Plus
Service Review
the advice I got was great and easy to understand
Trusted Customer - 8 years ago
I have never thought of getting one before ,as i felt...
Seniors Funeral Insurance Top Cover
Service Review
i have never thought of getting one before ,as i felt you just had to save enough for ,but seen it on the internet and asked ,answered all my questions
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.