%
- Over all Percentage 92
- empty 8
Rated /5 from 311830722428 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1183,0722,428 customer reviews.
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Reviews
2857-2869 of 3118 reviews
2857-2869 of 3072 reviews
2869-2869 of 2428 reviews
Trusted Customer - 10 years ago
Sophie was very pleasant and patient with an elder...
Senior Funeral Insurance Plus
Product Review
So far, so good, I am waiting on the "paper work" to confirm some points of the cover but I will know better then.
Service Review
Sophie was very pleasant and patient with an elder person and I appreciated this. I am not 100% sure we can afford the FIXED COMMITMENT as yet but will certainly be considering that anon.
Trusted Customer - 9 years ago
Very helpful with clear explanations thank you
Senior Funeral Insurance Plus
Product Review
Service Review
Very helpful with clear explanations thank you
Trusted Customer - 9 years ago
Excellent service and very helpful. answered all my...
Seniors Funeral Insurance Top Cover
Product Review
I was able to have questions answered and am very happy with my policy now it has all been explained to me. Thank you
Service Review
Excellent service and very helpful. Answered all my questions and very thorough.
Trusted Customer - 10 years ago
I was very impressed with the friendly and helpful...
Senior Funeral Insurance Plus
Product Review
I have only just taken out this policy and I hope I do not have the need of the policy for many many years.
Service Review
I was very impressed with the friendly and helpful service provided to me by your Customer Service representative “Jake”.
Trusted Customer - 9 years ago
Service was good and informative
Senior Funeral Insurance Plus
Product Review
service was good and informative
Service Review
service was good and informative
Trusted Customer - 8 years ago
Spoke well, best english i've heard on the phone for...
Seniors Funeral Insurance Top Cover
Product Review
good cover family will be ok if something happens to me
Service Review
spoke well, best English I've heard on the phone for years. Was intelligent and efficient
Trusted Customer - 8 years ago
Diane was very nice indeed. she was following your...
Seniors Funeral Insurance Top Cover
Product Review
All the conditions are satifactory
Service Review
Diane was very nice indeed. She was following your rules asking for our Bank A/C number before we had made our final decision. We would have preferred to call back with our number when we were sure we wanted to take out the policy. Diane explained all the reasons but we still would have preferred to call back later. Perhaps you will take this into consideration. Thanking you.
Trusted Customer - 5 years ago
Professionalism experienced, and all information...
Seniors Funeral Insurance
Product Review
Unfortunately we will have to cancel due to it being expensive for us, as I am not in employment at the moment, and a bit concerned for the 12 month period of if one has been diagnosed with an incurable disease and dies from it, then we are not covered, that is a concern to us.
Service Review
Professionalism experienced, and all information required provided.
Trusted Customer - a month ago
Very professional lovely lady on other end spoke...
Seniors Funeral Insurance
Product Review
Lovely customer service
Service Review
Very professional lovely lady on other end spoke clearly I u deed good all
Trusted Customer - 10 years ago
You are not making it clear to senior citizen
Senior Funeral Insurance Plus
Product Review
Again it needs to be spelled out more, the older people need more time to comprehend, the a simpler explanation of disclosure, i.e. they have no idea, and cannot comprehend that last lot. You need to change your whole approach to senior citizens, employer a few older people to talk to older people. While your consultant was very good, no comprehension of where we are at, i.e. train older people to talk to our generation
Service Review
You are not making it clear to senior citizen
Trusted Customer - 9 years ago
Its not right that your company calls straight away...
Senior Funeral Insurance Plus
Service Review
Its not right that your company calls straight away when it states a free quote on your site
Trusted Customer - 9 years ago
The man who i spoke to gave me excellent detail ,...
Senior Funeral Insurance Plus
Product Review
I am happy with the product I have bought
Service Review
The man who I spoke to gave me excellent detail , clear and concise. He also explained every detail I asked about
Trusted Customer - 8 years ago
The two people i spoke to were extremely helpful with...
Seniors Funeral Insurance Essential Cover
Service Review
The two people I spoke to were extremely helpful with no pushy pushy nonsense and explained things very clearly even when I asked the same question twice.
Trusted Customer - 10 years ago
Efficient and professional service
Senior Funeral Insurance Plus
Service Review
Efficient and professional service
Trusted Customer - 9 years ago
Goodservice
Senior Funeral Insurance Plus
Service Review
Goodservice
Trusted Customer - 9 years ago
Great agency for seniors
Senior Funeral Insurance Plus
Service Review
great agency for seniors
Trusted Customer - 2 years ago
Dthe agent was amazing i felt a little daunted * mean...
Seniors Funeral Insurance
Service Review
Dthe agent was amazing I felt a little daunted * mean funeral insurance isn't exciting but the agen was amazing
Trusted Customer - 8 years ago
Contact was immediate while i was still online! ...
Australian Seniors Final Expenses Insurance (Level + 5%)
Service Review
Contact was immediate while I was still online! Operator was well informed and offered something more appropriate than the initial inquiry I had made which she had explained in full. She had empathy for our situation.
Trusted Customer - 8 years ago
The young? lady who helped me would be rated 10 as she...
Seniors Funeral Insurance Top Cover
Service Review
The young? lady who helped me would be rated 10 as she knew what she was talking about would recommend seniors to anyone.
Trusted Customer - 10 years ago
I had my questions answered clearly and with obvious...
Senior Funeral Insurance Plus
Service Review
I had my questions answered clearly and with obvious knowledge of the product. I felt that the information that was read at the end of the call was read too quickly even though the person read clearly. I understand that I will receive a hard copy but it would be better to slow down in that delivery.
Trusted Customer - 9 years ago
I haven't properly read the contract yet
Senior Funeral Insurance Plus
Service Review
I haven't properly read the contract yet
Trusted Customer - 9 years ago
No problems
Senior Funeral Insurance Plus
Service Review
no problems
Trusted Customer - 9 years ago
Explained everything very clearly and understandable
Senior Funeral Insurance Plus
Service Review
EXPLAINED everything very clearly and understandable
Trusted Customer - 7 years ago
The lady i spoke to was really helpful. and went i to...
Seniors Funeral Insurance Top Cover
Service Review
The lady I spoke to was really helpful. And went I to detail about the service
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.