%
- Over all Percentage 92
- empty 8
Rated /5 from 299829962308 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 2,9982,9962,308 customer reviews.
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Reviews
1-12 of 2998 reviews
1-12 of 2996 reviews
1-12 of 2308 reviews
Trusted Customer - 5 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
PETER MILLS - 6 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 7 years ago
James was very helpful and not at all pushy. he...
Seniors Funeral Insurance Top Cover
Service Review
James was very helpful and not at all pushy. He explained everything for me to understand. He was very polite too. Thank you James 😊
Maurice Thompson - 6 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Rick Kosowski - 6 years ago
Great friendly staff polite and not pushy
Seniors Funeral Insurance Top Cover
Product Review
Good value for money good product
Service Review
Great friendly staff polite and not pushy
Denise Saunders - 6 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Product Review
Very reasonable I first saw your add on the morning tv show now I have peace of mind and no more worry that I have no cover.
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - 6 years ago
Yes i would recommend to friends and would use your...
Seniors Funeral Insurance Top Cover
Product Review
The product had everything I was looking for. Hope I don't have to use it for quite a few years yet.
Service Review
Yes I would recommend to friends and would use your company again.The young gentleman, Arli, was 100% customer orientated, knew the product, answered my questions all in all I am and was more than satisfied with my phone call.
RAEWYN AHIPENE - 6 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Dianne Orange - 6 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Product Review
Best offer I had after looking on line
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
Trusted Customer - 6 years ago
Very good service and very helpful, well explained to...
Seniors Funeral Insurance Top Cover
Product Review
Its a very good package for me a single person.
Service Review
Very good service and very helpful, well explained to me and my son Elias,
Trusted Customer - a year ago
Their service was wonderful they explain every think...
Seniors Funeral Insurance
Product Review
They are great and really helpful they could not do enough for me .when I am such a dummy when it comes to any think like this thank you
Service Review
Their service was wonderful they explain every think so well and their patience was great
Trusted Customer - 5 years ago
Great service and great rates
Seniors Funeral Insurance Top Cover
Service Review
great service and great rates
Trusted Customer - 5 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Julie Lindur - 7 years ago
The lady i spoke to was informative, real and answered...
Seniors Funeral Insurance Top Cover
Service Review
The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.
Dianne Orange - 6 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
PETER MILLS - 6 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 6 years ago
Yes i would recommend to friends and would use your...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would recommend to friends and would use your company again.The young gentleman, Arli, was 100% customer orientated, knew the product, answered my questions all in all I am and was more than satisfied with my phone call.
Gillian Walker - 6 years ago
The service was good and helpful. my only complaint...
Seniors Funeral Insurance Top Cover
Service Review
The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.
Maurice Thompson - 6 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 7 years ago
James was very helpful and not at all pushy. he...
Seniors Funeral Insurance Top Cover
Service Review
James was very helpful and not at all pushy. He explained everything for me to understand. He was very polite too. Thank you James 😊
Trusted Customer - 6 years ago
Very good service and very helpful, well explained to...
Seniors Funeral Insurance Top Cover
Service Review
Very good service and very helpful, well explained to me and my son Elias,
RAEWYN AHIPENE - 6 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Trusted Customer - 5 years ago
Great service and great rates
Seniors Funeral Insurance Top Cover
Service Review
great service and great rates
Denise Saunders - 6 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - a year ago
Excellant service and was given what i needed to...
Seniors Funeral Insurance
Product Review
Excellant service and was given what I needed to know. Highly recommend to discuss any thing you need to know or ask and get good clear answers.
Graeme Grenfell - 6 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Shane Van Mierlo - 7 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Frederick Smith - 7 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Trusted Customer - 7 years ago
Lt looks & sounds ok .
Senior Funeral Insurance Plus
Product Review
lt looks & sounds ok .
Trusted Customer - 7 years ago
It sounds good at this stage subject to reading all...
Senior Funeral Insurance Plus
Product Review
It sounds good at this stage subject to reading all documents.
Trusted Customer - 7 years ago
Very much satisfied .
Senior Funeral Insurance Plus
Product Review
Very much satisfied .
Trusted Customer - 8 years ago
I was very happy with the senior insurance plus policy...
Senior Funeral Insurance Plus
Product Review
I was very happy with the Senior Insurance Plus Policy which Tracey suggested. I will now have peace of mind knowing that my family will be taken care of and a sense of relief that my payments won't have to increase each year. 😄
Trusted Customer - 7 years ago
What i expected
Senior Funeral Insurance Plus
Product Review
What I expected
Trusted Customer - 7 years ago
As i have only just started my experience is limited...
Senior Funeral Insurance Plus
Product Review
As I have only just started my experience is limited but compared to other insurance I find seniors very competitive
Trusted Customer - 8 years ago
No complaints ..all's good....polite, helpful service...
Senior Funeral Insurance Plus
Product Review
No complaints ..All's good....Polite, helpful service from your phone sales rep.
Trusted Customer - 7 years ago
Seems ok
Senior Funeral Insurance Plus
Product Review
seems ok
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.