%
- Over all Percentage 92
- empty 8
Rated /5 from 309630572406 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0963,0572,406 customer reviews.
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Reviews
1-12 of 3096 reviews
1-12 of 3057 reviews
1-12 of 2406 reviews
Trusted Customer - 7 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Trusted Customer - 8 years ago
Listened, understood and acted accordingly.
Seniors Funeral Insurance Top Cover
Product Review
Fitted in with my budget.
Service Review
Listened, understood and acted accordingly.
Trusted Customer - 8 years ago
Very good.
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Very good.
Trusted Customer - 8 years ago
Polite and congenial.
Seniors Funeral Insurance Top Cover
Product Review
Exactly what I was looking for.
Service Review
Polite and congenial.
Trusted Customer - 7 years ago
Nice & friendly
Seniors Funeral Insurance Top Cover
Service Review
nice & friendly
Trusted Customer - 8 years ago
Very pushy - when someone only wants some information...
Seniors Funeral Insurance Top Cover
Service Review
very pushy - when someone only wants some information to review - they don't seem to want to supply it without that person agreeing to sign up for a policy
Trusted Customer - 8 years ago
If i could have given a lower score i would have all i...
Seniors Funeral Insurance Top Cover
Product Review
The product may have had some good points but I was put off by your pushy salesman
Service Review
If I could have given a lower score I would have All I wanted was a quote as I had never done anything like this before but your very pushy salesman made me sign up which included giving him my banking details before he would give me any information Believe me when I say I will be telling the world via social media what to expect and there is no way I would be interested in doing business with your company
Trusted Customer - 7 years ago
Explained everything fully. answered all my...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Explained everything fully. Answered all my questions. Extremely polite and friendly.
Trusted Customer - 7 years ago
The service was treated as if i had requested to buy...
Seniors Funeral Insurance Top Cover
Product Review
I am still awaiting the mailing and once I get this which will incude the PDS I will make up my mind if I proceed with purchasing the product.
Service Review
The service was treated as if I had requested to buy the funeral insurance when all I wanted was a quote. It was easier to let the consultant continue than attempt to interupt their speil.
Trusted Customer - 7 years ago
Ash explained all the details of the policy very well....
Seniors Funeral Insurance Top Cover
Product Review
I am still doing comparisons but it seems to be what I am looking for.
Service Review
Ash explained all the details of the policy very well. He spoke clearly and did not rush me.
Trusted Customer - 7 years ago
Tim was excellent to deal with over the phone....
Seniors Funeral Insurance Top Cover
Product Review
these days you need cover and it’s quick and simple for people to understand. Funerals can be more expensive then buying a car. Cover helps the families when they may not have enough themselves.
Service Review
Tim was excellent to deal with over the phone. Received email not long after I got off the phone. I will always deal with Australian Senior Insurance.
Trusted Customer - 7 years ago
Clear explanation & spoke at a pace i could hear &...
Seniors Funeral Insurance Top Cover
Product Review
Not sure as I have yet to compare with others
Service Review
Clear explanation & spoke at a pace I could hear & decifer
Trusted Customer - 7 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Trusted Customer - 8 years ago
James was very helpful and not at all pushy. he...
Seniors Funeral Insurance Top Cover
Service Review
James was very helpful and not at all pushy. He explained everything for me to understand. He was very polite too. Thank you James 😊
Trusted Customer - 7 years ago
Great friendly staff polite and not pushy
Seniors Funeral Insurance Top Cover
Service Review
Great friendly staff polite and not pushy
Trusted Customer - 8 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 7 years ago
Yes i would
Seniors Funeral Insurance Top Cover
Service Review
Yes i would
Trusted Customer - 7 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 8 years ago
The service was good and helpful. my only complaint...
Seniors Funeral Insurance Top Cover
Service Review
The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.
Trusted Customer - 6 years ago
Good service happy with custom service cheaper...
Seniors Funeral Insurance Top Cover
Service Review
Good service happy with custom service cheaper thenwhat I have been paying over the years
Trusted Customer - 3 years ago
Their service was wonderful they explain every think...
Seniors Funeral Insurance
Service Review
Their service was wonderful they explain every think so well and their patience was great
Trusted Customer - 7 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Trusted Customer - 8 years ago
Very good service and very helpful, well explained to...
Seniors Funeral Insurance Top Cover
Service Review
Very good service and very helpful, well explained to me and my son Elias,
Trusted Customer - 7 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - 3 years ago
Excellant service and was given what i needed to...
Seniors Funeral Insurance
Product Review
Excellant service and was given what I needed to know. Highly recommend to discuss any thing you need to know or ask and get good clear answers.
Trusted Customer - 8 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Trusted Customer - 8 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Trusted Customer - 8 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Trusted Customer - 8 years ago
It appears to be the product i am looking for. i will...
Seniors Funeral Insurance Top Cover
Product Review
It appears to be the product I am looking for. I will know once I have read the documents in full.
Trusted Customer - 8 years ago
The product thatjake helped us choose was perfect r...
Australian Seniors Final Expenses Insurance
Product Review
The product thatJake helped us choose was perfect r our needs and our financial situation.
Trusted Customer - 9 years ago
Comparing to other insurers we got more benefits
Senior Funeral Insurance Plus
Product Review
comparing to other insurers we got more benefits
Trusted Customer - 9 years ago
Its a financially practicle policy at this stage of my...
Senior Funeral Insurance Plus
Product Review
Its a financially practicle policy at this stage of my life without placing undue financial stress on my budget.
Trusted Customer - 9 years ago
All insurance levels were explained to me, jason was...
Senior Funeral Insurance Plus
Product Review
All insurance levels were explained to me, Jason was very helpful.
Trusted Customer - 8 years ago
Good price an coverage.
Senior Funeral Insurance Plus
Product Review
Good price an coverage.
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 9 years ago
Senior Funeral Insurance Plus
Product Review
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.