%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 6 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 7 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Lynn Mcmillan - 6 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Tracey-Lee Love - 7 years ago
She was lovely and answered all the questions i had.
Seniors Pet Insurance
Product Review
Very helpful, went through every thing with me and asked me if I understood happy with insurance.
Service Review
She was lovely and answered all the questions I had.
Rosemary Power - 6 years ago
Not very good.ended up paying more for a pet...
Seniors Pet Insurance
Product Review
Had to buy another policy for the same coverage, for $30.00more/month. Ridiculous! But that is pet insurance in general.
Service Review
Not very good.Ended up paying more for a pet insurance policy I just cancelled and decided to go back to aussie seniors , a day later because of waiting periods served. So end up paying more for the same policy , in fact $30.00 more per month.
Trusted Customer - 7 years ago
Quick answer and helpful agent
Seniors Pet Insurance
Service Review
quick answer and helpful agent
Alan Ross - 6 years ago
The product appears ok . we will know more when we see...
Seniors Pet Insurance
Product Review
I' will tell you in 9 years time
Service Review
The product appears OK . We will know more when we see the fine print. The pet insurance market has a significant problem with the perception that there is a limited number of underwriters which supports an appearance that the value for consumers is not well tested by competition. So your competitors using other underwriters are more expensive, sure, but when I calculate the risk of expense for my young dog over a reasonable life expectancy, the costs, in the order of $10K, are likely to be very high. Our experience of other insurers for other pets - they became invisible when the dogs turned 9 - makes us very wary of the long term prospects for service: perhaps Seniors will be better, but they all look good up front.
Sonya James - 5 years ago
Very good service with my other dog there
Seniors Pet Insurance
Product Review
It’s a good price in line with most
Service Review
Very good service with my other dog there
Chanelle Garlan - 6 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Lynn Mcmillan - 6 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 7 years ago
Service was fine, just needs to be explained a little...
Seniors Pet Insurance
Service Review
Service was fine, just needs to be explained a little more and a little slower!!
Margaret Creenaune - 6 years ago
The two people who helped me organise the insurance...
Seniors Pet Insurance
Service Review
The two people who helped me organise the insurance policies could not have been more helpful.
Trusted Customer - 7 years ago
Very pleasant telephone manner.
Seniors Pet Insurance
Service Review
Very pleasant telephone manner.
Trusted Customer - 7 years ago
See below
Seniors Pet Insurance
Service Review
see below
Trusted Customer - 7 years ago
Not a problem with registering my dog''' it was like...
Seniors Pet Insurance
Service Review
not a problem with registering my dog''' it was like cheese on toast that simple''' thanks to you all'''' m i'm sure my dog is now a safe doggy with seniors service insurance agency ''
Trusted Customer - 7 years ago
I found the pet insurance to be very reasonable and...
Seniors Pet Insurance
Product Review
I found the pet insurance to be very reasonable and the discount for the Seniors was good.
Trusted Customer - 7 years ago
Covers what i need
Seniors Pet Insurance
Product Review
covers what I need
Trusted Customer - 8 years ago
Will be reading through the policy when emailed to me.
Seniors Pet Insurance
Product Review
Will be reading through the policy when emailed to me.
Trusted Customer - 6 years ago
Great value for money thanks
Seniors Pet Insurance
Product Review
Great value for money thanks
Trusted Customer - 7 years ago
The policy appears to be a good one.
Seniors Pet Insurance
Product Review
The policy appears to be a good one.
Trusted Customer - 7 years ago
Informative, efficient and extremely friendly service....
Seniors Pet Insurance
Product Review
Informative, efficient and extremely friendly service. From an awesome young man who you should be proud to have working for your Company.
Trusted Customer - 7 years ago
Its a similar product offered by others in the market...
Seniors Pet Insurance
Product Review
Its a similar product offered by others in the market but the cost of the policy was much better.
Trusted Customer - 8 years ago
It was the cheapest available
Seniors Pet Insurance
Product Review
It was the cheapest available
Trusted Customer - 7 years ago
Good knowledge of products and very helpful.
Seniors Pet Insurance
Product Review
Good knowledge of products and very helpful.
Trusted Customer - 7 years ago
Still need to read the details of the policy.
Seniors Pet Insurance
Product Review
Still need to read the details of the policy.
Trusted Customer - 8 years ago
Yet to use but product ticked all the boxes
Seniors Pet Insurance
Product Review
Yet to use but product ticked all the boxes
LORRAINE ALLISON - 7 years ago
The service was professional !explained everything...
Seniors Pet Insurance
Product Review
The service was professional !Explained everything With a little humour Victor is defitantly a credit to Yr company I would highly recommend him Thanky Victor
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.