%
- Over all Percentage 92
- empty 8
Rated /5 from 530152934216 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,3015,2934,216 customer reviews.
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Reviews
3361-3373 of 5301 reviews
3361-3373 of 5293 reviews
3361-3373 of 4216 reviews
Trusted Customer - 6 years ago
Whilst the people were very pleasant i was forced to...
Seniors Funeral Insurance Top Cover
Service Review
Whilst the people were very pleasant I was forced to endure a long explanation of what they covered and ddidn't cover etc despite having watched a lengthy commercial stating all these facts over and over again for months. When I finally decided to call and "arrange a quote in minutes" I was on the phone for an extended amount of time. I explained to the girl that I knew all this and could probably recite her spiel she had to continue. An enquiry turned into a sale very quickly. Now I have to cancel.
Salim Muhammad - 3 years ago
I was assisted with the insurance policy.
Seniors Car Insurance
Product Review
Considering other companies, insurance premium was good.
Service Review
I was assisted with the insurance policy.
Trusted Customer - 7 years ago
Friendly and efficient.
Seniors Funeral Insurance Top Cover
Product Review
It's all I need to be secure.
Service Review
Friendly and efficient.
Trusted Customer - 7 years ago
My representative was friendly and very helpful
Senior Funeral Insurance Plus
Product Review
comparing to other insurers we got more benefits
Service Review
My representative was friendly and very helpful
Trusted Customer - 8 years ago
Explained well to us.easy to understand.
Senior Funeral Insurance Plus
Product Review
Service Review
Explained well to us.Easy to understand.
Trusted Customer - 8 years ago
Consultant was very friendly, helpful and had a good...
Seniors Pet Insurance
Product Review
It seems like a good policy and I like the fact that there is no excess. Will read the policy throughly when I receive the paperwork.
Service Review
Consultant was very friendly, helpful and had a good knowledge of the cover and explained it all to me. Sounded good and I have peace of mind knowing my dog is covered straight away in case of an emergency.
Trevor Campbell - 3 years ago
Helpful, knowledgeable, very easy to talk to
Seniors Term Life Insurance
Product Review
Service Review
Helpful, knowledgeable, very easy to talk to
Trusted Customer - 7 years ago
Always courteous and friendly when speaking on the...
Senior Funeral Insurance Plus
Product Review
Service Review
Always courteous and friendly when speaking on the phone.
Ross Coyle - 7 months ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Julie Scott - 4 years ago
Very informative, explained everything clearly
Seniors Funeral Insurance Top Cover
Product Review
very afforable
Service Review
very informative, explained everything clearly
Trusted Customer - 7 months ago
Great service keep up the good work
Seniors Term Life Insurance
Product Review
Very good in explaining the policy
Service Review
Great service keep up the good work
Lynne Marie Daqui - 2 years ago
Consultant very helpful explained policy really well
Seniors Funeral Insurance
Product Review
Happy to not have to worry about cost of funeral for both my husband and myself do not want to put expense to our family.
Service Review
Consultant very helpful explained policy really well
Gino Mori - 3 years ago
I really liked how informing and caring of your...
Seniors Car Insurance
Service Review
I really liked how informing and caring of your questions are plus the ease of doing it thanks guys
Trusted Customer - 2 years ago
Yes, perhaps home and contents at a later date.
Seniors Car Insurance
Service Review
yes, perhaps home and contents at a later date.
Trusted Customer - 4 years ago
Very very good service
Seniors Funeral Insurance Top Cover
Service Review
Very Very good service
Trusted Customer - 6 years ago
Team member very helpful
Seniors Funeral Insurance Top Cover
Service Review
team member very helpful
Trusted Customer - 7 years ago
I need to change the christian name from victoria to...
Senior Funeral Insurance Plus
Service Review
I need to change the Christian name from Victoria to JOAN ELIZABETH. After consideration I realize I made a mistake.
Trusted Customer - 6 years ago
I would buy from them again although the reading of...
Seniors Funeral Insurance Top Cover
Service Review
I would buy from them again although the reading of condition and the repeat several time of elements is painful and drawn out, straight answers to simple question without the sales pitch would be helpful - don't have time listening to waffle.
Liz Snell - 7 years ago
The guy i spoke to was wonderful, very knowledgeable...
Seniors Funeral Insurance Top Cover
Service Review
The guy I spoke to was wonderful, very knowledgeable about the product and was able to answer all of my questions. Very happy with my experience.
Trusted Customer - 8 years ago
All good happy.
Senior Funeral Insurance Plus
Service Review
All good happy.
Trusted Customer - 2 years ago
Did not need to ask questions, i was given all details...
Seniors Term Life Insurance
Service Review
Did not need to ask questions, I was given all details I needed to know all through the interview. Joel was really polite and down the point no sign of inpatients. When asked if I had any questions I could not think of any.
Tracy Mills - 4 months ago
The person who looked after me was extremely...
Seniors Life Insurance
Service Review
The person who looked after me was extremely knowledgeable and very helpful. I was convinced the policy was right for me.
Trusted Customer - 3 years ago
I found the representative helpful and knowledgeable,...
Seniors Term Life Insurance
Service Review
I found the representative helpful and knowledgeable, as well as friendly and patient
Trusted Customer - 7 years ago
Always very helpful and knowledgeable about the...
Seniors Pet Insurance
Service Review
Always very helpful and knowledgeable about the product.
Trusted Customer - 8 years ago
You explain the whole policy with great efficiency.
Senior Funeral Insurance Plus
Product Review
YOU EXPLAIN THE WHOLE POLICY WITH GREAT EFFICIENCY.
REYNOUD BOSCH - 6 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 11 months ago
Seniors Car Insurance
Product Review
Ron Randal - 6 years ago
Exactly what i was looking for. sold.
Seniors Funeral Insurance Top Cover
Product Review
Exactly what I was looking for. Sold.
Trusted Customer - 8 years ago
The adds on the tv are very good and explain the...
Senior Funeral Insurance Plus
Product Review
The adds on the tv are very good and explain the products well, making it easy to make the call to find out more
Trusted Customer - 7 years ago
Explained really well nice to deal with people with...
Seniors Funeral Insurance Top Cover
Product Review
Explained really well nice to deal with people with humour
Trusted Customer - 7 years ago
It meets the criteria we were looking for
Senior Funeral Insurance Plus
Product Review
It meets the criteria we were looking for
Trusted Customer - 7 years ago
Good information
Senior Funeral Insurance Plus
Product Review
good information
Trusted Customer - 8 years ago
Australian Seniors Final Expenses Insurance
Product Review
Trusted Customer - 8 years ago
Senior Funeral Insurance Plus
Product Review
ROBYN HEANEY - 7 years ago
Very professional, glad to speak to an australian.
Seniors Funeral Insurance Top Cover
Product Review
Very professional, glad to speak to an Australian.
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
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