%
- Over all Percentage 92
- empty 8
Rated /5 from 429842983345 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 4,2984,2983,345 customer reviews.
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Reviews
1-12 of 4298 reviews
1-12 of 4298 reviews
1-12 of 3345 reviews
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 4 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Karen Pedron - 4 years ago
The lady i spoke with was very helpful explained every...
Seniors Funeral Insurance Top Cover
Service Review
the lady i spoke with was very helpful explained every thing clearly so i understood exactly what i was buying
Ron Menzies - 4 years ago
I was explained everything about the insurance and...
Seniors Funeral Insurance Top Cover
Product Review
It is good value for money and it will help my kids out in a hard time
Service Review
I was explained everything about the insurance and wasn't pressured into taking out the insurance
Raymond Stockwin - 4 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Product Review
i only got $3000 dollar cover and is what i want to suit my needs
Service Review
all was done in a great manner true to their word and very helpful
Vicki Swan - 5 years ago
Kelly was very helpful and informative. i found her...
Seniors Funeral Insurance Top Cover
Service Review
Kelly was very helpful and informative. I found her very easy to speak with and she listened to my wishes.
Caroline Black - 4 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Product Review
I didn't want it and told the reps so multiple times give my money back
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Trusted Customer - a year ago
The online application was clear, uncomplicated and...
Seniors Car Insurance
Service Review
The online application was clear, uncomplicated and easy to complete. When I telephoned with a quick question and to confirm some details, I was most impressed that my call was answered immediately, and in person! The customer service consultant was very friendly and helpful, able to assist with my enquiry, knowledgeable about the product and services being offered. Besides getting a competitive quote this is a major reason I decided to change to Australian Seniors.
Trusted Customer - 4 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Phillip Bailey - 4 years ago
Yes i would
Seniors Funeral Insurance Top Cover
Product Review
Very good indeed got quiet a lot help
Service Review
Yes i would
GAVIN KEEVERS - 4 years ago
Prompt and easy to do and understand.everything...
Seniors Funeral Insurance Top Cover
Service Review
Prompt and easy to do and understand.everything explained in full
Penelope Treloar - 4 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Service Review
excellent service from Dianne. She explained in plain English.
Trusted Customer - 4 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Barry Bloomfield - 4 years ago
Polite and congenial.
Seniors Funeral Insurance Top Cover
Service Review
Polite and congenial.
Sharon JACKSON - 4 years ago
Tim was excellent to deal with over the phone....
Seniors Funeral Insurance Top Cover
Service Review
Tim was excellent to deal with over the phone. Received email not long after I got off the phone. I will always deal with Australian Senior Insurance.
Trusted Customer - 4 years ago
The service was treated as if i had requested to buy...
Seniors Funeral Insurance Top Cover
Service Review
The service was treated as if I had requested to buy the funeral insurance when all I wanted was a quote. It was easier to let the consultant continue than attempt to interupt their speil.
Darryl Mcdonald - 5 years ago
Very good.
Seniors Funeral Insurance Top Cover
Service Review
Very good.
Bronwen Emery - 4 years ago
Ash explained all the details of the policy very well....
Seniors Funeral Insurance Top Cover
Service Review
Ash explained all the details of the policy very well. He spoke clearly and did not rush me.
Doug Plant - 4 years ago
If i could have given a lower score i would have all i...
Seniors Funeral Insurance Top Cover
Service Review
If I could have given a lower score I would have All I wanted was a quote as I had never done anything like this before but your very pushy salesman made me sign up which included giving him my banking details before he would give me any information Believe me when I say I will be telling the world via social media what to expect and there is no way I would be interested in doing business with your company
Trusted Customer - 4 years ago
It was first rate. no complaints
Seniors Funeral Insurance Top Cover
Service Review
It was first rate. No complaints
Trusted Customer - a year ago
The online application was clear, uncomplicated and...
Seniors Car Insurance
Service Review
The online application was clear, uncomplicated and easy to complete. When I telephoned with a quick question and to confirm some details, I was most impressed that my call was answered immediately, and in person! The customer service consultant was very friendly and helpful, able to assist with my enquiry, knowledgeable about the product and services being offered. Besides getting a competitive quote this is a major reason I decided to change to Australian Seniors.
Saidi-jane Hoogendoorn - 4 years ago
Listened, understood and acted accordingly.
Seniors Funeral Insurance Top Cover
Service Review
Listened, understood and acted accordingly.
Trusted Customer - 4 years ago
Very pushy - when someone only wants some information...
Seniors Funeral Insurance Top Cover
Service Review
very pushy - when someone only wants some information to review - they don't seem to want to supply it without that person agreeing to sign up for a policy
Frederick Smith - 5 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Graeme Grenfell - 4 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Shane Van Mierlo - 5 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Trusted Customer - 5 years ago
It's abit early yet the 30day trail will give me time...
Senior Funeral Insurance Plus
Product Review
It's abit early yet the 30day trail will give me time to think about iti
Trusted Customer - 6 years ago
Product had the features we needed
Senior Funeral Insurance Plus
Product Review
product had the features we needed
Trusted Customer - 6 years ago
Appears to be a good offer with good coverage at an...
Senior Funeral Insurance Plus
Product Review
Appears to be a good offer with good coverage at an affordable price
Trusted Customer - 5 years ago
Very pleased with support and plan organised.
Senior Funeral Insurance Plus
Product Review
Very pleased with support and plan organised.
Trusted Customer - 6 years ago
I am happy that i've finally decided to take out...
Senior Funeral Insurance Plus
Product Review
I am happy that I've finally decided to take out insurance
Trusted Customer - 5 years ago
I'm very pleased with the scope and costs of this...
Senior Funeral Insurance Plus
Product Review
I'm very pleased with the scope and costs of this insurance.
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