Seniors Accident Cash Plan

Frequently Asked Questions (FAQ)

1. Who can be covered under the plan?
2. Does the broken bones benefit plan also cover a broken nose, toes or fingers or ribs?
3. Are there any exclusions?
4. When will I first be billed?
5. Can I still apply if I have a pre-existing medical condition?
6. Who is our Australian Seniors™ Accident Plan underwriter?
7. Why ACE Insurance?

1. Who can be covered under the plan?

Anyone aged 18 up to and including 84 years of age. All benefits are halved when you turn 85, but your policy is renewable until you turn 96.

2. Does the broken bones benefit plan also cover a broken nose, toes or fingers or ribs?

Yes is does, please see an excerpt from the Benefits Table below:

The Event	Benefit Level
Injury resulting in:	Value	Essential	Privilege
Broken Bones Benefit
Neck	$5,000	$7,500	$10,000
Hip or Pelvis	$3,000	$4,500	$6,000
Thigh, Heel, Upper Arm, Skull	$2,000	$3,000	$4,000
Ankle, Lower Leg, Elbow, Shoulder Blade	$1,750	$2,625	$3,500
Lower Jaw, Collarbone	$1,500	$2,250	$3,000
Lower Arm, Wrist, Sternum, Kneecap	$1,000	$1,500	$2,000
Hand, Foot, Cheekbone, Coccyx	$500	$750	$1,000
Vertebrae, Ribs (each)	$250	$375	$500
Nose	$200	$300	$400
Thumb (each)	$100	$150	$200
Finger or Toe (each)	$50	$75	$100
Maximum amount payable per Event	$5,000	$7,500	$10,000
Dislocation Benefit
Hip, Knee, Wrist, Elbow, Shoulder Blade, Collarbone or Jaw	$1,000	$1,500	$2,000
Thumb (each)	$100	$150	$200
Toe or Finger (each)	$50	$75	$100



3. Are there any exclusions?

Yes, these are documented in Section 8 of the Product Disclosure Statement (PDS).

A copy of the PDS can be found here.

4. When will I first be billed?

You will be billed during the interim cover period because ACE always bill in advance and from there you will be billed around the 28th of every month. (if annual - you will be billed around the 28th of the month this time next year).

5. Can I still apply if I have a pre-existing medical condition?

Pre-existing medical conditions are excluded under the policy however you will still have access to all other applicable cover in line with the terms and conditions.

6. Who is our Australian Seniors™ Accident Plan underwriter?

The ACE Group of Companies is one of the world's leading providers of insurance and reinsurance products and services.

ACE Insurance Limited has the capacity to underwrite individual, group and major corporate risks in the Accident and Health area. The company in Australia provides only 'general insurance', including accident and illness covers. ACE Insurance does not provide life insurance in Australia.

7. Why ACE Insurance?

ACE Insurance Limited (ACE) is part of the ACE Group of Companies, one of the global leaders in insurance and reinsurance serving a diverse group of clients. Headed by ACE Limited, the ACE Group conducts its business on a worldwide basis with operating subsidiaries in more than 50 countries and the authority to do business in 140 jurisdictions.

With exceptional underwriting and claims teams, we are committed to excellence, integrity and to providing quality service and insurance products.

Around the world, our clients and brokers can expect the highest level of commitment and service. We focus on our clients, building strong relationships by offering responsive service, developing innovative products and providing market leadership built on financial strength.

We are a signatory to the General Insurance Code of Practice (the Code).  The Code sets out minimum standards that we will uphold in respect of the products and services that we provide.  Further information about the Code is available at www.codeofpractice.com.au and on request.